Customer Ratings & Reviews
- Model:
- SYT940800V009
- SKU:
- 6346688
to a friend
Customers are saying
Customers are pleased with the 360 Standard Antivirus Internet Security Software for its user-friendly interface, affordable price, and reliable protection. Many users have praised its simple installation, setup, and overall ease of use. The product's competitive pricing has also been well-received, with customers appreciating its value for money. However, some users have experienced download issues and expressed concerns about the auto-renewal feature.
This summary was generated by AI based on customer reviews.
geniuses but no response
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.While trying to upload this item, my wifi disconnected. There was no method to get help. The chat box didn't address the issue. There was no way to ramp up the problem. There was no way to contact a real person to resolve the problem. Seems everyone was hiding behind chats and AI. Unacceptable!
No, I would not recommend this to a friendHorrible Experience with this product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The download of this product trashed my computer I had to do a System restore of my computer to get it to work again .... very frustrating and bad experience
No, I would not recommend this to a friendNEVER DOWNLOADED
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am not happy with this product or the service provided by Best Buy. As of today, I am unable to download this product, no one appears to be able to assist me and there is no refund available. I want my money back or this item to be downloaded
No, I would not recommend this to a friendBrand response from NortonLIfeLock Product Expert
Posted .Hi Kate, I am really sorry that you had to experience this. Please follow instructions here www.norton.com/setup download Norton 360 to your device. If you experience any issues downloading, please send us an email to [email protected] with more details and we will help you get it sorted. Thanks!
poor customer service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.was never able to download this protection. made numerous calls to tech support with no resolve
No, I would not recommend this to a friendupset
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.not easy to download very upsetting would not recommend Best Buy at this point
No, I would not recommend this to a friendBrand response from NortonLIfeLock Product Expert
Posted .Hi Ann - So sorry to hear you had trouble with the download. I hope you got your Norton product going, but if not please contact us at support.norton.com or call customer support at 1 (855) 815-2726. Hope this helps - DWN
Please return my payment!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I haven't downloaded or activated it as I later found a 3 device Norton.
No, I would not recommend this to a friendI did not like this
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m not sure if it’s due to a lack of compatibility with my computer or OS but I did not like this
No, I would not recommend this to a friendGreater Protection and Performance Enhancer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You can never go wrong with Norton 360. In a time where everything is pretty much digital it makes it harder to fly under the radar from hackers. Since uploading this virus protective software onto my computer I have noticed changes in its processing speed which was a good thing. It prevents trackers and it automatically removes junk files left over from apps and downloads.
I would recommend this to a friendBrand response from Norton & LifeLock Product Expert
Posted .Thank you for your feedback. We love hearing from our Norton customers!
- Pros mentioned:Ease of use
Norton 360
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.That is a good product. It was very easy to stall. My husband liked this product.
I would recommend this to a friend Very difficult to use and figure out
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was forced to switch from Kaspersky anti-virus due to the US ban and chose Norton, what a huge mistake. Very difficult to use their product, not intuitive menus and just plain awful to use. Trying to update the anti-virus protection is difficult and keeps giving me driver errors (my PC is brand new). And their password manager is a complete joke where you can't even create sub-folders to place your passwords into. I will be cancelling my subscription once my 1-year is finished.
No, I would not recommend this to a friendBrand response from Norton & LifeLock Product Expert
Posted .Thanks for taking the time to provide us with your feedback. We're sorry to hear you are facing these issues. We would like to look into this further. Could you please send us a message to our official social support channel on Facebook at https://m.me/norton or on Twitter at https://twitter.com/messages/Nortonsupport
Alternatively if you prefer, you can connect with our team via chat & phone here www.norton.com/support. Thank you.
Norton total scam 360
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Looks like I got ripped off, can't download the product.
No, I would not recommend this to a friendBrand response from NortonLIfeLock Product Expert
Posted .Hi Teddy - Sorry for any trouble. Certainly don't want to be perceived as a 'scam' :) as 10s of thousands of customers are using the product. You should have received an email with your product key, and it was also printed on your receipt. If you have trouble with downloading, please contact either (800) BESTBUY, or us directly at support.norton.com. You also have a 60-day money-back guaranty from Norton for any reason. Hope this helps! - DWN
Do not buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Be very careful with this one. Little did I know that when buying at this price I had signed up for automatic renewal to the tune of 130.00 a year!
No, I would not recommend this to a friendBrand response from NortonLIfeLock Product Expert
Posted .Thanks for taking the time to provide us with your rating and feedback. We really appreciate this. In order to prevent your Norton subscription from renewing automatically, please follow instructions here: https://support.norton.com/sp/en/us/home/current/solutions/kb20090818144126EN
Should you need any further assistance please do not hesitate to get in touch with our support team here www.norton.com/support who would be happy to help. Thank you.
