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Customer reviews

Rating 1 out of 5 stars with 1 review

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The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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  • Rated 1 out of 5 stars

    I want my laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dealing with Best Buy is doing business with a group of thieves. I ordered two TVs and 3 laptops from Best Buy. I asked them to ship them to my house address and was told I had to pick them up. They even threatened to cancel the order if I could not pick them up by the 23rd of April. On the 23rd, I went to their store in North Palm Beach, Florida to pick them up and was told one of the items was shipped 3 days prior, which I still have not received. I have been trying to recuperate the lost item and I have been told to call the local police. I called the police, they came to my house and told me to call the shipper. I want them to give me another laptop because it is their fault because they assured me they would them and ending up shipping one; while they asked to pick up the rest, which makes absolutely no sense.

    I would recommend this to a friend
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