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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 86 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers highly value the RX-2 Pro Hot and Cold Therapy Portable Impact Massager for its ease of use and hot and cold therapy feature. The quality, power, massage capabilities, attachments, and weight are also appreciated. However, some customers have expressed concerns about the battery life.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-86 of 86 reviews
  • Rated 3 out of 5 stars

    Doesn’t work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cold part and heat don’t work at all they don’t heat up and when it does it take for ever

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Didn't Power On

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately my unit didn't power on. Not sure if it wouldn't charge or had a different problem. I returned it for a more expensive model from a different brand.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Won't hold a charge

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I high hopes for this but it won't hold a full charge more than a few minutes

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Mister

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works as advertized. Just wish the on/off switch was located somewhere, other than on handle. maybe on head unit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    without a doubt the best massager on the market, it is very worth the investment.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Defective NuvoMed Product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received the Impact Massager gift from my daughter for Christmas and after a short time, it would not turn on. On May 22, 2024, I contacted NuvoMed and was told they would send a replacement for the defective unit. It is now July 21, 2024 and after sending more emails they do not respond.

    No, I would not recommend this to a friend
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