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Customer reviews

Rating 4.6 out of 5 stars with 4327 reviews

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  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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92%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 4,327 reviews
  • Rated 4 out of 5 stars

    Solid product, but a bit rough around the edges

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, I'm happy with the Shield Pro. It outputs 4k, HDR, and the lossless DTS-MA and TrueHD audio streams, which were my main criteria. I will say, though, the UI is a bit clunky. The menus are redundant & confusing. Even after more than a year of using it quite frequently, I still have to test different menu options to find what I want. And when I select the option to permanently delete a file from the attached hard drive where I keep my movies, it doesn't work. Ever.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nvidia mind blowing little box

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best streaming machines around leverages Nvidia’s powerful Tegra processor and a high speed internet connection you have flawless 4k/HDR/Dolby vision across all support platforms. This is also a classic gamers dream with the Nvidia shield tv PRO you also get one of the best emulation boxes on the market and for those that want a modern gaming experience you have GeForce Now. GeForce Now is a multi-tiered cloud based gaming service that allows for you to play PC games across from your Steam/Epic and soon Xbox Gamespass libraries without the need for expensive PC hardware. With the GeForce Now Premium tier you get access to Nvidia’s high end severs that offer AMD Threadripper CPU as well as an RTX 4080 GPU for a high end gaming experience. The premium tier allows you to play games like Cyberpunk 2077 as the developers intended with high fidelity graphics and mind blowing ray traced shadows and reflections. I was truly blown away by the quality and performance I was seeing from this tiny set top box that’s slightly bigger than a Blu-ray case. I cannot recommend this box enough.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best out there.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best media player I have tried and I have them all! The picture is better then the Apple 4k that I have in HDR Dolby Vision on my Sony OLED A80J, The AI upscaling is real good just don't put it to high or the picture will be to sharp. I use it for basic games but mostly for streaming it as good has I was told love it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nvidia for the Win

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice. Was already streaming using a small Insignia Amazon Fire TV, a Fire TV stick on a "dumb" Pioneer Plasma TV, Tizen OS on a Samsung Smart TV, and WebOS on a new LG Smart TV. Bought the Shield Pro to compare and contrast those other devices to streaming options on Android TV. Nvidia Shield appears easier to use (search, download, etc.) and less "clunky" than my other devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nothing compares except Apple TV

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still a great streamer plus. It will do about anything you want in a steamer. The AI feature is fabulous for low resolution content. Still a "fair" buy in 2025.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Still a beast

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We do a lot of streaming, whether it's TV and movies or streaming games from our PCs with the Moonlight app. The Shield pro is impressive and perfect for our needs. I love the AI upscaling features and the fact it has ethernet built right in. The remote is really great too, with the backlight and the ability to ring it if you lose it has come in very handy. I also pair Xbox controllers to it very easily, however I've had to make some modifications to the settings to get the Xbox guide/home button to work the way I want it to. A setting I wish Nvidia would just bake into the UI. This thing is old, all things considered, but it's still a beast and I would still recommend it. For what we use it for, it's amazing. I do wish the price had come down, but I was able to use my Best Buy rewards points to purchase it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Quality build.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome android TV box for streaming. I have the 2017 model also and you will love the new remote that lights up when you first pick it up. This shield tv is top notch on my UHDTV the picture is clear and bright just watching NETFLIX and HULU. The built in storage is rather small,but at least you can add adoptable storage to it. I'm using one of Samsung thumb drives that write/read 400mbs on this box. I do recommend this Nvidia Shield tv pro as it performs great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent media streaming device.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've enjoyed my Android TV, but I needed a dedicated media streaming device for direct connection to my AVR. Audio options over ARC were too limited. This allows to me stream all the content I need with 4K/Dolby Vision/Dolby Atmos directly to my AVR and sound equipment without relying on ARC from my TV. The remote works great even with the SHIELD about 35 feet away in a closet. Happy with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All you need in a TV set top box (and plays games)

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you need a good set top box for your TV this is what you want. Pros: -It runs Android TV which is very easy to set up and use. -There are many, many apps to install from the Google Play Store. -A lot of horsepower under the hood - you won't notice any slowness. -Can play a lot of games and play them very well. You will need a game controller for playing games. -Plays 4K content (depends on the app you use) Cons: -Price is high (but well worth it in my opinion).

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Powerful and expensive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well for streaming videos and games. Pricey but should last a while due to how powerful it is Too expensive if you just want simple video streaming

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Things a beast

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is an animal! Speed and performance is unmatched when compared with other streaming boxes. It’s a little pricy but kinda worth it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A very nice Plex client platform

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this to run Plex to access my locally stored TV recordings on various PCs. The Shield is very easy to set up. Plex is more complicated but after you've jumped all the hoops it is a joy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice upgrade if you have a 4k TV

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2020 nVidia Shield Pro is a great device to bring usable smart TV functions to your set. Most of the Smart TVs out there today are a little sluggish in response time and very limited as to applications that are available, and can be a challenge to use. The nVidia Android TV boxes (both the standard and the PRO) do not suffer this problem. Wide availability of applications, easy, comfortable remote, with games to boot. The AI Up scaling to 4K is actually pretty impressive feature. If you have a 4K TV, it does a nice job of scaling regular full HD streams to 4K without creating a fuzzy, less than desirable experience. The form factor for the box is nice and small, but has some nice expansion capabilities to it as well. the 16GB is a little bit limiting if you're going to install a lot of games, but, nVidia gives you the option of adding USB storage/drives and unlike smart phones, nVidia let's you format the space as system storage, giving you more room to store everything from photos, to movies, and more. This device or the standard are great upgrades. Highly recommend them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Still the best streaming box available

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s crazy this first came out in 2015 and is still the best option. It’s one of the few boxes that fully supports Dolby TrueHD, which is huge if you’re digitizing Blu-rays for Plex—no TrueHD is a dealbreaker, and that’s why Apple TV isn’t the top choice. The 2019 Shield refresh added Dolby Vision and full 4K/60 (not important for movies, but nice for the interface). The gaming features are great, though I haven't used them in years. The latest Fire TV 4K technically supports Dolby TrueHD, but the Fire UI is a mess and buggy with Dolby features. Maybe Nvidia will give us a Shield 2 now that the Switch 2 is coming—but probably not. For something this old, it’s still snappy and outperforms every newer box, all of which have major flaws that keep them from beating it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nvidia Shield Pro is the best. Pricey but worth it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best streamer. Nice backlit remote that also powers on my receiver and TV. Good setup. The streaming from Geforce Now surface works excellent as does local streaming from a local pc on your network. Supports the Steam streaming as well. No need to be in front of your computer to play your AAA gaming titles. Xbox controller works excellent (newer model with bluetooth). All apps run fast. The fastest experience to Netflix there is.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Home Media Player, bar none

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the Pro to update from the tube model. I also have an older version of the Shield. It's a great player, even if it is over two years old now. Dolby Vision and Atmos work great, as long as the app developer do their job. And that's where you might have issues. HBO has done a terrible job with the HBO Max app, and is one of the reasons I had to update to the Pro. The app would completely lock the Shield up. If you stream ripped DVDs and Blu Rays, there is no better player than the Shield. Using a player app like Kodi or MrMC, you get full resolution, accurate resolution and framerate, and all audio codecs supported without requiring any modifications to your media. TrueHD with Atmos? No problem, as long as you have an AVR that supports it. Same with DTS Master Audio/:X. You can see the caption tracks from virtually any ripped disc, as well as OTA recorded TV. I don't play games with my Shield, but it does have that capability. The remote included with this version of the Shield is a vast improvement over my 2017 version. The Shield might be a bit more daunting to configure compared to a Roku, Fire TV or Apple TV. But that's because it's so much more capable. I still use Roku players in my home, but the Shield is my primary player, and if I'm streaming from my media server, it's the only choice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Streaming Device

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best streaming device you can buy. It has all of the streaming services and runs smoothly on my LG 4K OLED. The remote is a major upgrade, switched my 2017 models to the newer remote as well. No other streaming device I have used has been so reliably solid over several years. Remote controls everything over CEC and IR, no need for a universal remote. I have considered getting a fourth.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wow for 2019 tech! Better than other streamers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow. This device does an amazing job upscaling sports on my streaming service. Not a fan of all the crap they put in the home screen that you can't disable, but for watchin 1080p and 720p content, this things is amazing. It also does much better than any of the other streaming devices keeping audio synced with the video.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutley fire!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Probably one of the beat purchases i made, since i have a samesung tv, i cant use kodi or anything like that, and before this i had just a baby little google chromecast and everything would always crash. But this thing , has been a dream. Recommend for sure. On a scale of 1-10? 1,000,000

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Streaming Device on the Market!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried Google's Chromecast, I tried Amazon's Fire Stick, I tried the Roku streamer, and they all disappointed in one key area: upscaling! If you have a 4K TV, watching 4K content is going to look great either using one of the aforementioned streamer options, or by watching it via the built-in app on your TV. The problem arises when you watch something that's less than 4K. All your TV is going to do is stretch that lower resolution content to fit on your 4K TV, and as a result, it's going to look particularly bad. That's where Nvidia come in with their AI-Upscaling! They use artificial intelligence to fill in the blanks caused when stretching that lower resolution content which results in a picture that looks almost as good as if it were actually 4K! For example, if you stream an HD (1080p) movie, or even an old movie that's SD (420p), the Nvidia box will use it's AI to make it look almost 4K, which is pretty awesome! And the fact that you can play games on it using "GeForce Now" is just a bonus!

    I would recommend this to a friend
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