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Customer reviews

Rating 4.6 out of 5 stars with 4327 reviews

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  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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92%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 4,327 reviews
  • Rated 4 out of 5 stars

    Good streaming device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good device for streaming. Would like more storage for recording. The one area that should have more memory.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best Streaming Device On The Market!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered the 2019 Shield TV Pro because the AI-enhanced upscaling that experts are calling the "best they've ever seen." Upscaling is usually a gimmick and current TVs and receivers do a poor job at it nearly all of the time. The norm when reading expert TV reviews is a recommendation to disable the onboard video upscaling for the best picture quality. I can attest the Shields A.I upscaling does make a big difference and newer TV's will see the biggest difference especially in animations. The interface is better than Fire TV Cube, and the new Fire TV Cube doesn’t have two USB 3.0 inputs for extra storage. You can use any programmable or learning (aka “universal”) IR remote. You can use any Bluetooth controller. You can stream live TV with the right apps if you’re a subscriber to that live TV service. It’s fast. It’s small. It looks pretty cool. Not only does it work, but there is absolutely nothing I can think of that anyone would want to do with it as a video streaming device, that this device can’t do. It is far and away the absolute best device for that purpose.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Still the best "Android Box"

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    if you are looking for one of the best android devices for streaming (and if you want to go crazy with some retro gaming) i highly recommend this to everyone. if you are just trying to stream items such as netflix and other apps and looking for something cheaper get a fire tv stick 4k ... those that need a little more power get this device vs the amazon cube (my recommendation)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nvidia shield, great choice for my needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, functions well and enhances my living room watch experience well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Local Media Device!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With all the codecs from Dolby Vision to FLAC to DTS:X, this is a perfect device to serve as an optimal client for any local media server whether it's Plex or Jellyfin. Get it while you can!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    #1 Android TV streamer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The #1 Android TV streamer ... bar none. Everything just works. Using it to stream my Plex library along with all other streaming platforms like Netflix, Disney+ etc. No issues playing Dolbyvision content and passes through Dolby Atmos to my soundbar without any problems. Extremely responsive menu system and love the backlit remote that is a huge upgrade from the previous version.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone should have a box like this. Absolutely wonderful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product, the king.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. It's been around for several years, but nothing has been surpassed yet. Very fast and with very good audio and video quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and snappy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and snappy, great for gaming and streaming in 4k hdr10

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Worth The price

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Smart TV addon to any TV you use every day...

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best streaming device currently. New model AI work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the last gen shield and it was great on its own. It direct plays almost everything without conversion and just works. The new model adds the AI which cleans up the picture quality for non 4k content and it works really well. There's a great test mode where you can do a split screen comparison and it's clearly noticeable how much sharper it is. Speedwise, I don't notice any difference than the older one. The remote is better than the last one, but I'm still not a huge fan of the triangular shape. Overall, it's still the best streaming device IMO.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Piece of Tech

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this after buying the new Chromecast and not being impressed with its processing power. It was slow and laggy, even though it was brand new. When I installed the SHIELD even my wife, who isn't very into technology, said how great it felt navigating through menus and how the remote felt better in her hand - and I agree! I love being able to play games from my desktop PC, which is upstairs, on the big 4k TV in my living room. I use wired connections on both ends, and the input delay and latency is virtually unnoticeable - a great contrast to the chromecast where I had significant input delay. The AI upscaling also looks great. Playing 1080p content and upscaling to 4k is nearly indistinguishable from native 4k playback. The remote has a beeper in it so that, of you lose it, you can use the "find remote" feature and the remote will start beeping so you can find it. The remote shape was a little concerning to me because it's so different, but after much use, I like its shape. It doesn't get lost in the couch so easily and it really doesn't feel strange in your hand. Overall, if you are interested in a Android TV device, and want to get the best there is to offer, then look no further. This has all the bells and whistles you could hope for and then some!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    AMAZING

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely amazing product, amazing visuals, and the AI Upscaling actually does something! Even better the speed of this thing is crazy, absolutely blows away the built in SmartTV interfaces

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Still the Best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new NVIDIA Shield Pro is by far the best Streamer made, the cost is high, but the reward is worth it. The new processor and ram makes all operations run like a charm, if you want the best, stop wasting your money on inferior products. The new remote is also great, my only complaint with the remote is there is no mute button, other than that you will love the over all capability of this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So nice.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can actually store video files on this device and play them with an app. Dead-nuts simple remote. Add storage with an external device, use apps for streaming. So nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    There is no better streaming device

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Shield TV runs every Android TV app I've tried, much faster than my smart TVs (Android or otherwise), and does so much more that it's honestly a little overkill. It can run streaming services, games, smart home apps, antenna TV, etc etc etc with the right accessories. One of these makes the entertainment center complete.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best streaming device on the market.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device is amazing for streaming shows, playing games and it’s very powerful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent for 4K home theater

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you've got a 4K setup this is the streaming device to get. Plus, it passes-thru/handles Dolby Atmos and the other high end audio formats. It can also handle Dolby Vision. The only item I would change is the size of the remote (and get rid of the Netflix button as I'm always touching it accidentally). On the plus side, the remote lights up so that's a very good thing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nvidia Pro

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really fast & snappy. Perfect for streaming or gaming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best streaming box yet!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the shield. Upgraded from the Fire devices and this blows them out of the water. Faster, more support! Using this with our 4k TV & love it. We use this for netflix, hulu and Amazon Prime 4K content is stunning. The black levels are great, the picture is great. Fast start up and cool down. Really pleased!

    I would recommend this to a friend
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