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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 53 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers regard the Oculus Quest VR headset very favorably, particularly praising its immersive VR experience and ease of use. Many appreciate its excellent condition upon arrival, even as a refurbished product. Positive feedback also highlights the headset's high quality and enjoyable gaming experience for users of all ages. The overall impression is one of great value and satisfaction.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 53 reviews
  • Pros mentioned:
    Ease of use, Product quality

    Rated 5 out of 5 stars

    Good Headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No wires. Good color. Easy to connect. Good sound Little pricey.

    I would recommend this to a friend
  • Pros mentioned:
    Immersion

    Rated 4 out of 5 stars

    Great VR experience at a great value!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the last gen. Quest because every game I have played is just as good, with no noticeable disadvantage. I came from an Oculus Go, so I was dying to get my hands on Beat Saber!! The only this less desirable than the go is that its a little more complex to put on. I've also had the Playstation VR and the wireless trait of the Quest is much more immersive.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent VR experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent condition. If it didn't have refurbished on the box, you would not know it was refurbished. The technology and interface is impressive. My only complaint is that although I had store pickup, it took two weeks longer than the original estimated pickup date.

    I would recommend this to a friend
  • Pros mentioned:
    Vr

    Rated 5 out of 5 stars

    Great VR

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kids loved it sooo much it worked amazingly even though it was refurbished.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The shpiel is real, VR has come far!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My gaming guru Shneevan picked out this purchase and, as usual, GREAT decision! To start, it truly is a great value at this price. The unquestionably cool graphics makes for an amazing VR experience but especially for first time users. Be prepared because every time someone comes over...if they know about it, they're using this bad boy. If there's a limitation it's just the lack of more gigs for storage but hey, who cares, grip it and rip it, do it for Gorj!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Do not hesitate to buy refurbished.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product appeared in original packaging from Oculus and appeared free of scratches and signs of previous use. I have used the device and everything works as it should.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Birthday gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good it's been a fantastic thing . Much enjoyment from grandson who is a techy. It actually had more features on it than we thought

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Which to keep, Oculus 1 or 2?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this and a couple of days later I then the Oculus 2. Version 1 is $100 cheaper. So I compared the two. First of all I was amazed at how well this product worked for $199. It does feel like you're in a different world, but version 1 did have some kinks which made me return it. First of all its not comfortable. After 20 minutes, my forehead started to ache. Adjustments to the headset didn't resolve it. Also the screen door effect was pretty apparent while watching videos. Not bad during game play though. I did like like the black levels on the OLED better then LED on the version 2, but the LED had a much higher pixel density and resolution resulting in a much better visual experience. I did upgrade the head band on version 2 which resulted in a substantial increase in comfort during game play and video watching. All in all version 2 was worth the $100 cost in upgrading, $150 if you purchase the elite head band which I recommend.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good Alternatice to Quest 2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great option for those who do not want to register their oculus with Facebook. I was considering the oculus 2 and chose not to purchase one because I do not use Facebook and have no intention of creating Facebook just for VR. This gave me the ability to get into VR and I can still use the same apps as the Ocukus 2 with very little noticeable difference.

    I would recommend this to a friend
  • Pros mentioned:
    Vr

    Rated 3 out of 5 stars

    Oculus

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The oculus it’s self is awesome I love vr however this refurbished isn’t very good it freezes and bugs out a lot honestly worth spending a hundred more for the quest 2

    I would recommend this to a friend
    • Brand response from Oculus
      Posted .

      Hi there! If you are still having issues with the Quest headset please contact the Oculus Support Team again and they will be happy to help you. Thanks! oculus

  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    next-gen gaming

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent condition and good variety of games (although games is a bit pricey comparing to other systems), but really feel next-gens gaming, easy navigational menu.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    I Love It

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the Oculus for Mother's Day and I was expecting something that was used by someone else and then it showing signs of wear. That was not the case. My Oculus was brand new and I live it.

    I would recommend this to a friend
  • Pros mentioned:
    Vr

    Rated 5 out of 5 stars

    Great device

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device. Good entry level vr set not hard to get used too. Fun to play. Star Wars and population one is top games played

    I would recommend this to a friend
  • Pros mentioned:
    Vr

    Rated 5 out of 5 stars

    EGAD! Very happy with purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit was pristine when I took it out of the box. I'd swear it was brand new if it hadn't came with a refurbished information leaflet. If you're looking for the least inexpensive way to get into stand alone VR then this is it. At 199$ its a steal.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Oh man this is just the best thing I’ve bought in a looooooooooong time!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    VR oculus

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great toy & technology. kids love it! many videos are free and very cool, but most games you have to buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Son absolutely loves this. He loves that you do not need any phone or game system to hook it up to. He has hours of fun with it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great for the price.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great for the price. not concerned about the smaller storage capacity since the games aren't too big. fits great and works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing VR Experience

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing VR experience! Cheap and works amazing, no issues what so ever. So happy, the shipping took forever, but UPS messed up, not Best Buy. I can even connect it to my PC and use Oculus Link to play games like Star Wars Squadrons in VR

    I would recommend this to a friend
  • Pros mentioned:
    Vr

    Rated 5 out of 5 stars

    Love

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, so glad i bought the oculus quest . Great for the whole family along with getting some great memories.

    I would recommend this to a friend
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