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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 31 reviews

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87%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-31 of 31 reviews
  • Rated 5 out of 5 stars

    Great headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones and great price. Best Buy has fast shipping would definitely order from them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these for my nephew for his bday...so excited and such a clean look:) we love them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my beats!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome way to enjoy listening to music or watching a movie on a handheld device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I own these same headphones. I bought them for a Christmas gift for our grandson and I'm sure he will love them!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Great product, not excellent condition as descript

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this item for anyone looking to buy nice headphones, however the "open box" is clearly not the way to go, because as you can see a month after purchasing, the top pad on the headphones is already coming off. This is not cool.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    granddaughter loves them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 14 year old granddaughter loves them. Just gave them to her monday.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Package was missing a pamphlet or two but headphones work as new

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good head phones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i bought these headphones for my daughter and she loves them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice, excellent, , I would buy another one, soon

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poorly made

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst headphones ever! Although sound quality is good; these headphones have fallen apart piece by piece. Rubber part under headband has fallen off, the sides constantly come un snapped exposing wires, both sides of mic have fallen off, hmm, I think that is it. Beats did replace cord once but said all the other things are normal wear and tear. I will never buy another pair of beats. All I am doing is constantly putting them back together. For the money, none of these things should ever happen.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worst purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let me first start off with beside the terribly quality of the purchase, the quality of bestbuy customer service absolutely blew my mind with how inefficient and unhelpful they are. Ordered these headphones, "open box" and learned big time from that mistake. One of the speakers doesn't work. $100+ headphones, and can only hear out of one side. I've been trying for over a week to get in touch with someone to send me a replacement pair, which is the biggest challenge I've encountered with any customer service. They keep having "issues" with their system and send the case to the "back-office" and nothing is resolved. Today they tell me that I'm running out of time to return the product, when I've been trying for sometime to get them replaced... Shake my head best buy.

    No, I would not recommend this to a friend
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