Customer Ratings & Reviews

The person who worked with me was knowledgable, Friendly, and overall great.

The agents respected my request wiping a computer and external drive clean, as a double check, and did so professionally and promptly. Note the new policy of making an appointment for Geek Squad services.

Geek squad did a great job fixing the blue screen of death in thisbsystem

Geek squad techs did a great job on my laptop and PC. faster than expected too!

The geek squad is one of the most service oriented return on your investment services that you could ever spend money on and be completely 100% satisfied with based on what kind of excellent and very knowledgeable people who work there and as part of a team.

Great protection for your devices. Will cover all electronics in your home for 1 price.

I never felt better about taking my computer to someone after the experience I had with Geek Squad in Tyler Texas. They were very nice and never spoke down to me as I don't know much about computers. They were able to fix my computer and have it back up and running as good as the day I purchased it, in less than 24 hours.

Geek Squad updated, my laptop computer, and downloaded my other laptop cleaned my iPad, with trend security added. explained what they were doing. Made appointment, called for pickup, very professional and nice.

Installation installed by professionals in store at a timely manner

Have used this service several times. Always timely service.

Love the Geek Squad thy are fast and know what they are doing. They did help me computer it was wiped out

Geek Squad was very supportive and understanding when I had to exchange the first Lenovo Yoga for a different one because the letter key "p" came defective.

Good service, reliable and know what they are doing.

So great. Helped me set up a new printer and television. Explained how to use everything. Took away all my stress with new technology.

Great service very friendly and informative. They got done the same day.

Set an appointment but still had to wait while they took people who had not made an appointment. I had a lot of trouble getting them to understand that a friend of mine who is not computer literate had entered his email address wrong and so you could not get into computer again so we would have to get them to reload system. He had only plugged it in one time. I told them that he needed set up so he could just plug in and get his emails ect. They said it would take 2 days to redo machine at the earliest. They sent an email about 2 hours later and said it was ready. We went to pick it up a couple of days later and they did not set it up for him. They just ran a quick program charged almost $200.00 and said they do not set up after a discussion they did a couple of things He took it home and was not able to get on Internet so I had to make another trip to his house to get it set up. He lives about 30 miles from me. I spent several hours and most of the work myself. So NO I would NOT recommend Geek Squad .....

The geek squad is knowledgeable, professional, efficient, dependable, and pleasant.

Love the services they offer, very friendly and understanding staff that will go above and beyond to help you with your problem with your device. Definitely would recommend it to anyone.

I love the geek squad services offered. Great way to pass on the frustration of a broken laptop to a professional. Keep up the good work.

My freshman kid's laptop started to get loud and was glitchy. I took it in to my local Geek Squad and they immediately discovered the fan was faulty. I ordered one and they put it in. No hassles, no problem, and their estimated service was going to be over $350. I have the Annual $199 Geek Squad contract, and it was FREE to me. Love the warranty and the service from Geek Squad!