Customer Ratings & Reviews

I took my new computer which was a gift from my daughter and my older computer to Geek Squad to have everything transferred, It was done much faster than I expected which was a pleasant surprise.

Laptop was hacked needed to reset service was great but they never volunteered to help reistall programs. I am not a computor geek

Middletown Best Buy has always been the best. About a month ago I was having issues with my computer come to figure out it was just that I didn’t have something uploaded into my new SSD card. Within an hour they were able to figure out what the issue was took great care of my PC and made sure all the test needed to be run were up-to-date. I am so thankful that I have an easy source such as Middletown Best Buy to be able to do what I need to do and not have to worry, especially when it comes to PC tech questions

They were very helpful and very attentive to make sure I was happy satisfied with their service, one worker even cleaned my laptop, which I am thankful for.

Very knowledgeable and helpful. Repair was completed in a timely manner. Very satisfied with the customer service I received.

So great. Helped me set up a new printer and television. Explained how to use everything. Took away all my stress with new technology.

They did a great job helping me fix my MacBook in a timely manner and made sure to explain everything done to it!

The agent was extremely helpful. He listened attentively and patiently used his expertise to address my need. I was very pleased.

Excellent service! My computer was running slow when playing games and streaming and they fixed the problem

Have used this service several times. Always timely service.

Needed my Mac restored to factory settings. They accomplished this in one day on the weekend before Christmas

Very easy to get an apt. Great customer service. Gave great advice and aided me in what I needed to get for a good computer

Installation installed by professionals in store at a timely manner

I was able to bring my computer in, and have it factory reset. I was originally told it would take a couple business days to have the process completed. After a few hours, I received an email saying it was done! So impressed with the speed and friendliness of the staff.

Had o get my software updated because a corrupted file they found the problem quick and had it back next day AMAZING

Great customer service on these guys part. Very well mannered and very quick on the schedule as well props to them.

Set an appointment but still had to wait while they took people who had not made an appointment. I had a lot of trouble getting them to understand that a friend of mine who is not computer literate had entered his email address wrong and so you could not get into computer again so we would have to get them to reload system. He had only plugged it in one time. I told them that he needed set up so he could just plug in and get his emails ect. They said it would take 2 days to redo machine at the earliest. They sent an email about 2 hours later and said it was ready. We went to pick it up a couple of days later and they did not set it up for him. They just ran a quick program charged almost $200.00 and said they do not set up after a discussion they did a couple of things He took it home and was not able to get on Internet so I had to make another trip to his house to get it set up. He lives about 30 miles from me. I spent several hours and most of the work myself. So NO I would NOT recommend Geek Squad .....

The agent was very helpful in finding a solution to my problem. He brought it back to life and helped me identify offers to save money.

Geek Squad Agent fixed my gaming PC when all hope was lost. They did an amazing job and were very polite. They text me when there was issues and when it was completed. I highly recommend them and their team to anyone. I will be using them in the future for any other issues I may have. Thank you Geek Squad.

I MADE IN STORE APPOINTMENT. CORRUPTED HARD DRIVE FOR HP ALL IN ONE REPLACED WITH SSD DRIVE ON SALE. STILL ABLE TO USE BUILT IN CD DRIVE. FAST GREAT WORK AS ALWAYS AT MONROEVILLE PA STORE . ESPECIAL THANKS TO "DAN" AND BACK ROOM TECHS.