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Customer reviews

Rating 4.5 out of 5 stars with 1126 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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90%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 1,126 reviews
  • Pros mentioned:
    Helpful

    Rated 5 out of 5 stars

    Geek squad rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My experience with the geek squad was amazing. They were so patient with me. I am sure I asked the same question 20x and the guy I had answered it each time without a sign of annoyance. I did everything he recommended and my computer is doing amazing. I am 100% satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service! My computer was running slow when playing games and streaming and they fixed the problem

    I would recommend this to a friend
  • Pros mentioned:
    Service

    Rated 5 out of 5 stars

    Geek squad in- store restored my Mac

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed my Mac restored to factory settings. They accomplished this in one day on the weekend before Christmas

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best at what they do

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was super helpful in assisting me in resetting my Mac book that i messed up, definitely would recommend to all of my friends and family

    I would recommend this to a friend
  • Pros mentioned:
    Helpful

    Rated 5 out of 5 stars

    Geek Squad helped me with my Mac book

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was extremely helpful. He listened attentively and patiently used his expertise to address my need. I was very pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Service

    Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to get an apt. Great customer service. Gave great advice and aided me in what I needed to get for a good computer

    I would recommend this to a friend
  • Pros mentioned:
    Service

    Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had o get my software updated because a corrupted file they found the problem quick and had it back next day AMAZING

    I would recommend this to a friend
  • Pros mentioned:
    Service

    Rated 5 out of 5 stars

    Computer Fix/Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service on these guys part. Very well mannered and very quick on the schedule as well props to them.

    I would recommend this to a friend
  • Pros mentioned:
    Helpful

    Rated 5 out of 5 stars

    Geek squad staff revived my laptop!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very helpful in finding a solution to my problem. He brought it back to life and helped me identify offers to save money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gek Squad transferd fro pld to new

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used geek squad to transfer from my old laptop to new laptop...very efficient, very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mac to normal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job with getting my Mac back to normal!!! I appreciate it and it didn’t take long at all!

    I would recommend this to a friend
  • Pros mentioned:
    Service

    Rated 5 out of 5 stars

    Software install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bruce and whole Geek Squad did a wonderful job on both of our laptop computers repeatedly, till everything was working perfectly to our satisfaction.

    I would recommend this to a friend
  • Pros mentioned:
    Service

    Rated 5 out of 5 stars

    Geek Squad replaced my hard drive and it’s running

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was so helpful in switching out my hard drive and it save me a ton of money over replacing the computer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very prompt service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have always had good experiences working with the Geek Squad. Have always been very accommodating.

    I would recommend this to a friend
  • Pros mentioned:
    Service

    Rated 5 out of 5 stars

    Geek Squad Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got to the bottom of the problem quickly and fixed fast. Use the Geek Squad

    I would recommend this to a friend
  • Pros mentioned:
    Helpful

    Rated 5 out of 5 stars

    Great Help Tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always available to help me and figure out things and not make me feel like I’m dumb or stupid.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Reset computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to bring my computer in, and have it factory reset. I was originally told it would take a couple business days to have the process completed. After a few hours, I received an email saying it was done! So impressed with the speed and friendliness of the staff.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My go-to troubleshooting for computers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whenever I have a problem with my gaming PC I can rely on them to fix the issues

    I would recommend this to a friend
  • Pros mentioned:
    Service

    Rated 5 out of 5 stars

    LAPTOP SOFTWHERE PROBLEM

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ths team did attend to the problem as soon as possible and by the following day my laptop was working again.Its the best team

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    PROFESSIONAL SERVICE WORTH COST SAVINGS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I MADE IN STORE APPOINTMENT. CORRUPTED HARD DRIVE FOR HP ALL IN ONE REPLACED WITH SSD DRIVE ON SALE. STILL ABLE TO USE BUILT IN CD DRIVE. FAST GREAT WORK AS ALWAYS AT MONROEVILLE PA STORE . ESPECIAL THANKS TO "DAN" AND BACK ROOM TECHS.

    I would recommend this to a friend
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