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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 64 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

77%would recommend to a friend

Customers are saying

Customers highly value the portability and compact size of the 3k mAh Wireless Power Bank for MagSafe, praising its ease of use and convenience. Many appreciate the price and its seamless compatibility with MagSafe iPhones. However, a significant number of users express concerns regarding the battery life and occasional overheating.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 64 reviews
  • Rated 5 out of 5 stars

    Battery pack

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little battery pack charger bought to have for emergencies more than anything !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a pretty great charger. For its weight, it sticks pretty well to yhe ohone.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not enough charge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t charge the larger iPhones to full capacity. Its overall good but I do like the Anker one better.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it .. charges when it’s completely dead. Would highly recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality battery. The magnet holds on to the phone pretty tight

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wireless

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Goooooood only issued only work for special causes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good feedback

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works splendidly and I have the perfect phone case for it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Road trip

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for travel used on a road trip my son loved it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone case

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, works perfectly I had no problem

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Don’t recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a fan didn’t charge well, can’t remember specifically how much it charged but I can assure you it won’t get you 100 from 0 or even 50%.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      We're very sorry for any inconvenience you may have had with the Wireless Power Bank for MagSafe. We designed this product to help give your iPhone a boost of extra battery power while on the go, but we apologize if it wasn't what you were hoping for. The amount of juice given to your phone by this Power Bank can depend on a few different variable though--for example, the battery level of your phone and the power bank itself when connected, how much you're using the device while attempting to charge it, or even having apps running in the background can have an effect. We sincerely appreciate you taking the time to share this feedback with us though. Please don't hesitate to give our CS team a call at 1-855-688-7269 with any questions or if you'd like to chat about this some more.

      Warm Regards,
      OtterBox Customer Support OtterBox

  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Poor quality charger.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this to give me a little more battery life. Complete fail.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello! We are sorry to hear that the Wireless Power Bank is not working out the way you had hoped. We would love to hear more about what you are experiencing with the product and we are happy to troubleshoot. Please give our CS Team a call at 1-855-688-7269 and we are happy to help with this! OtterBox

  • Rated 4 out of 5 stars

    Perfect for needed a quick charge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hubby had both apple and otter box and preferred the otter box lasting a while charge and then some!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Compare Carefully

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It really depends on your need and budget, but this product is slightly bulkier than it appears in the photo. It’s probably perfectly fine, but I ended up finding another product with similar dimensions and more capacity for about the same price.

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      We're sorry to hear this OtterBox Power Bank was a bit too substantial for your needs and taste. We'll be sure to pass that feedback along to our quality and design teams for their reference moving forward, and if we can ever be of any Otter assistance down the road, just give us a call at 1-855-688-7269 and we'll get right on the case!

      Best,
      OtterBox Customer Service Team OtterBox

  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Not good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery life on it is horrible and don’t last night.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello! We apologize that you are experiencing an issue with the batter life of your Power Bank for MagSafe. Should the issue persist, please give our CS Team a call at 1-855-688-7269 and we are happy to help with this, as we have an amazing warranty! OtterBox

  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Bought it with my new phone and it’s great

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Disappointing though lightweight

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm trying to decide whether to return the OtterBox 3K wireless power bank. Unfortunately, it doesn't hold a charge for more than a day.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hmm, that's definitely not as it should be. Feel free to give our friendly, supercharged Otters a call at 1-855-688-7269, and we'll be glad to help with some handy troubleshooting tips and tricks or a brand-new warranty replacement to make sure everything stays properly amped up going forward!

      Best,
      OtterBox Customer Service Team OtterBox

  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this and did love this but I didn’t realize the cord that came with this was for android.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Did not fully charge my cell

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This battery pack is not what i expected. I charged it overnight and trief to use it the next day to charge my cell and it charged but only to half charge and it shut off i turned it back on and after a couple of mins it was not charging again

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      You're not wrong to expect greater than half a charge from this OtterBox Power Bank, and we're sorry that your recent experience hasn't been very fulfilling. We'd love a chance to help amp things up with some troubleshooting tips and tricks or a brand-new replacement. Just give our supercharged Otters a call at 1-855-688-7269, and we'll get right on the case!

      Best,
      OtterBox Customer Service Team OtterBox

  • Rated 5 out of 5 stars

    Charged

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that my battery life is now able to be extended to last a full day

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor option

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overheats instantly, battery life is garbage. Takes a lifetime to recharge it.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello there! We're sorry to hear about this unusual situation with your Wireless Power Bank for MagSafe. Are you charging this product with the provided charger cord? This is essential for the product to work properly.
      If so, give us a ring at 1-855-688-7269 and we would be happy to help troubleshoot this issue with you.
      Best,
      OtterBox Customer Support OtterBox

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