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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2181 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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97%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 2,181 reviews
  • Rated 5 out of 5 stars

    Safety and security on two levels

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do like the design even though I have a iPhone X. It still worked out great. Unfortunately, it did not have the magnetic backing for when I driving. But it did have that extra security and easy to use. I would say be cautious of your silent mode when placing your phone into it because it will turn it off and you’ll miss a lot of alerts or phone calls. I have yet to drop it and it has protected from being in my pocket.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dennis H.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits perfectly and easy to install. Provides good protection

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not bad (only option)

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the only option for the model of phone I was looking for a new case for. Price was a bit high for a small chunk of form molded rubber. It is serviceable overall though the hard rubber flap covering the port for powering cable or earbuds is challenging to open enough to attach those cords.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Saved Phone!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits as it should - it’s already saved the phone multiple times in the first week.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otter product the best.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I trust Otter products to protect my phone. Love it. Otter products haven’t disappointed me yet. Will continue to buy Otter product. Love Best Buy too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic phone protection

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took me a lot of shopping around to find the right size case for my iPhone as I have an older model.Best Buy was the only place that had the right size and this Otter Box is great.I've had my phone fall onto pavement 5 or 6 times and no harm done at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I like this case for the protection

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I One of the case that was great for protection but also I wanted to case that was not bulky and this is perfect fit right into what I was looking for the protection and ease of taking the phone in and out of my pocket because the case is not bulky

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Phone Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great! Fits well and much sleeker than my previous case.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The good protective case!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits well, does protect against drops, (I've had a few) and it seems lighter then the one I had previously. Thanks to the tech guy that put it on because he went through several before he was satisfied that it was right!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OtterBox Review

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case was easy to install, lightweight and looks good. I have already dropped my cell phone several times after installing the new case and there was absolutely no damage to my phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth the money

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this otter bix on my IPhone 11 and I had dropped it when I was getting in my truck and then I had backed over it, but when I removed the otter box there was no damage to the phone itself. The otter box took a beating but it did what it was designed to do. 10 stars

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otter this world!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    otter box is great! I was always dropping my phone and I cracked the glass twice! With the Otter box I don't have to worry. I really like the way it protects the phone when I drop it or rolls off the seat of the car and is not damaged. I would highly recommend it for anyone that drops their phone often. It has a really durable outer design that is comfortable to wear and looks good too! I thought the price was very manageable also and recommended it to my children who also drop their phones often. It will probably save me a lot of money not having to buy more phones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cell Phone case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otter Box cell phone case for IPhone 11 was exactly what I needed to keep my phone safe from potential damage due to incidental dropping.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otter Box

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the OTTER BOX phone covers they do there job protecting your cell. I have dropped mine and I’m very happy with results. I would recommend an OTTER BOX to anyone looking for exceptional quality and reliability.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otter box commuter case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get case for blue collar workers!! Helps protect and make you phone feel nice and secure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome case

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slim yet very protective and great against drops. I've never cracked a screen or damaged my phone while using commuter cases. They essentially stay on for the life of the phone without needing replacement. Usually by the end of the 2-4 year period of owning a phone before upgrading I typically experience a small break in the plastic towards the charging port but that's really it. Like I said, I've never dropped it and had a screen crack - the case is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Otter Box Commuter case fits the iPhone 11 perfectly and has enough of a ridge on the side to protect the screen. I like the cover for the lightning port as I have had instances with prior iPhones where fuzz will get into the port making it difficult to charge the phone. The combination of hard shell and soft shell fit together nicely and provide the type of protection I need. I had this case for my old iPhone and gave it to my son for his older phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Almost as good as the Defender Series, but slimmer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had the OtterBox Defender on my iPhone XR for over 5 years. I dropped it a lot without any damage to the phone. The rubber casing lasted well but after I ran over the phone with the lawn tractor wheels, a corner or the plastic case had a small crack on the bottom. The Commuter seems just as robust with a slightly thinner profile. I've already dropped it 3 times but it just bounces and keeps rolling along. It cost less too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All Good

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great entire time until I upgraded my iPhone and bought a new one for that. Great protection, fit well in pockets. ASll good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super reliable and tough

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best quality by far, I love all of otterboxs stuff. Super reliable.

    I would recommend this to a friend
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