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Customer reviews

Rating 4.7 out of 5 stars with 2738 reviews

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96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 2,738 reviews
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great PROTECTION

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know that I can always count on OutterBox. The best brand to protect your device. It was easy to place the screen protector. I wanted great protection for my iPhone 6+ but nothing bulky so the OtterBox Commuter is perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Durable

    Rated 5 out of 5 stars

    Handles my "dropsies" like a pro!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my OtterBox! I love that it has a raised rim that helps protect my screen when I drop it. And that happens a lot. Just call me fumble fingers! And the color is my fave It's really a blue turquoise or powder puff blue. Very durable and strong. Well worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    OtterBox-Commuter Series iPhone 6 & 6s case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this iPhone case. Looks great, feels nice and doesn't slide across your desk or counter. I've only had this a little over a month so I haven't had any mishaps or dropped it. But I believe it'll take the abuse and protect my phone very well.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Best iPhone protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iPhone 6 plus is as beautiful as any other iPhone, but needs protection for long term use. I had Otterbox on my iPhone 4 and it lasted for almost four years. Now I am using commuter series on iPhone 6 plus and it is best and light weight. I had dropped my phone couple of times but no damage to iPhone.

    I would recommend this to a friend
  • Pros mentioned:
    Slim

    Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's just what I was looking for. A case that is thin but strong.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Performs very well…

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    as long as you are able to figure out how the items is mounted. The instructions left a lot to figure out. Once I analyzed the drawings accompanying the text, it got mounted. As to how to unmount it, that's another ballgame. It will of necessity block access to any dash mounted functions that get in the way; so one needs care in planning ahead in that department.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    This protector does its job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Without this protector, my phone would be littered with damages which includes a cracked screen. The stand feature is great for watching videos hands free. I am pleased with my purchase. I gave it 4 stars because it is not water proof.

    I would recommend this to a friend
  • Cons mentioned:
    Bulkiness

    Rated 1 out of 5 stars

    Eh.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's was an okay case... Hard to put on and take off and take off. Oh yeah and it cracked... Never dropped the case... One day I was taking it off to clean my phone and it just cracked.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi RWar,

      We are sorry that your Commuter case cracked and that it is giving you some trouble removing and reinstalling it. Thankfully we can easily replace the broken part through our warranty. Simply give our friendly Otters a call at 1-855-419-7417, and we will get that set up for you in no time!

      Best,
      OtterBox Customer Service Team otterbox

  • Rated 1 out of 5 stars

    Inconvenient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A pain to put on and take off. Not charger friendly when using the lightening adapter.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi there,

      We are sorry that this Commuter case is a bit difficult for you to remove and install. That is strange that it is hindering your ability to charge your iPhone. What you are experiencing is not at all typical and we definitely want to help out. Please give our friendly Otters a call at 1-855-688-7269, and we will be happy to get to the bottom of this dilemma.

      Sincerely,
      OtterBox Customer Service Team otterbox

  • Pros mentioned:
    Durable, Protection

    Rated 5 out of 5 stars

    Makes a strong case for having a decent phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently retired a Casio GZone I put off replacing for three years simply because it was designed starting with a tough exterior and then built inward. I'm hard on phones, for some reason (not in any sort of line of work, just clumsy), so I put up with this phone's slowness and declining utility for at least a year or so uncertain that I could replace it with something as durable. Well, then there was this good deal on iPhones, and I always admired how well my wife's iPhone always performed. I went ahead and purchased the iPhone, but didn't leave Best Buy without also getting a sturdy case for it. I didn't want to overspend, so this case seemed to offer a good balance of capability and value. My clumsiness hasn't changed, so this case has been put to the test and I'm glad to say my iPhone is still alive! Funny story--the case came with a film-style screen protector, and when I applied it, I looked at it and realized it had a matte finish. After a few weeks of use, it seemed to start tearing. I thought, "oh, well, forget this--I'll go get another screen protector and rip this one off for now." When I did, it turned out the tattered, matte-finish surface was actually protective film on the screen protector ALL ALONG! I felt kind of stupid, but man, what a view I suddenly had! It was like having a new phone again! So learn from my mistake--remove the protective film--you'll feel even better about your purchase! But yeah, the case works great. Get one.

    I would recommend this to a friend
  • Cons mentioned:
    Bulkiness

    Rated 4 out of 5 stars

    Not as durable as I'd hoped, still a great case

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this case, but I didn't absolutely love when part of it broke off. Like a lot of people who choose Otter Box because of its durability, I'm a little clumsy. I've had this case on my phone since I got it on June 22, and dropped it basically once a day, maybe twice. I've dropped it on rocks, down the stairs, etc., so I got a little worried when I found a crack in the bottom right corner. Maybe two weeks after I discovered the crack, the whole corner just fell off! That did not leave me a happy camper, and I now have to pay for a new case! All in all, this case is pretty, and can stand drops, and it has not cracked my phone (yet) but I would, and probably will purchase an Otter Box again.

    I would recommend this to a friend
  • Pros mentioned:
    Protection, Slim
    Cons mentioned:
    Slippery

    Rated 5 out of 5 stars

    A great purchase!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted something slimmer than the Defender model I usually use. This case offers plenty of protection but in a slimmer form. The only downside is the back is slippery so if you place it on an uneven surface it will slide off. Otherwise an excellent product.

    I would recommend this to a friend
  • Pros mentioned:
    Protection, Slim
    Cons mentioned:
    Bulkiness

    Rated 5 out of 5 stars

    Another great case from OB!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otterbox does it again with the Commuter Series for the iPhone 6+. It is slim and provides great protection for the corners and sides. I would recommend this product if you are looking for a case that has great protection but doesn't add unnecessary bulkiness to you phone (or pocket).

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Protection in my favorite color!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I usually check reviews before purchasing a phone case/protector but when I purchased this case it was upon the referral of the Best Buy person assisting me with my purchase of my new IPhone. I have been very pleased with the purchase of this case and the protection it provides. It does protect my phone, but looks clean and I love the style! When my phone is in my purse or in daily use this protects it from the normal bumps and jarring that might occur. The grip on this case is great, I can be a bit of a fumble fingers, but the grip on this has minimized it being dropped or fumbled. I really appreciate that the size is still sleek enough to fit in small spaces where the phone without the case would be able to fit. This case did come with a screen protector, however I had an extra glass screen protector and as that is the one I am using I cannot comment on the screen protector that comes in this package. One more comment regarding the covers protecting the area for charging the phone and the area where you would insert headphones - in some cases I've used previously these can be very cheap seeming and tend to break off when you open and close them as you use them - the ones on this case are very substantial. The buttons for turning the phone on/off and the volume buttons on the side are also very easy to use and feel like they will not wear out or break easily. I would definitely purchase this again or recommend it to others.

    I would recommend this to a friend
  • Pros mentioned:
    Protection, Slim

    Rated 5 out of 5 stars

    Great Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a fragile iPhone 6 Plus and this is my first otterbox case. My only prior experience with the brand was with the huge protector series which I cannot use, personally, on a daily basis because I do not like the size. However when I saw the commuter, I thought what the heck and gave it a shot. Need a little patience in the beginning as it's a little thought to work the phone into the case. I messed up the included screen protector (due to my inpatience but hey, who needs a film over the screen right? Haha...) but overall, the drop protection is good (I'll admit that I've dropped my phone a "few" times) and the case also makes the phone feel secure while in hand. If you're looking for something fairly slim with great protection, I would recommend giving the commuter a try.

    I would recommend this to a friend
  • Pros mentioned:
    Color
    Cons mentioned:
    Bulkiness

    Rated 5 out of 5 stars

    Good Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good case for my new iPhone. It is not too bulky. The colors are a predominately white back with grey rubber that lines the phone. It also comes with a scratch screen. I've been satisfied with the case so far.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Durable, Protection

    Rated 5 out of 5 stars

    Otterbox rock

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can be a but clumsy and the otter box is the only cover for my devices- the real is hot color- easy to find in my purse- and looks cute when I'm using. my phone is well protected and can handle the occasional drop!

    I would recommend this to a friend
  • Pros mentioned:
    Color, Price, Protection

    Rated 5 out of 5 stars

    Great case!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The color is really nice and the case has provided a lot of protection for my iPhone. The store matched a lower price I found elsewhere without any hassle. I definitely recommend this case.

    I would recommend this to a friend
  • Cons mentioned:
    Bulkiness, Design

    Rated 5 out of 5 stars

    Great gear can use tweaks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otterbox has been around for a long time. They make good products. We have used many of them in our house over the years. Outstanding warranty. There is always room for improvement though. As for the fully enclosed defender otter box having the home button cut out allows dirt and debri to get under the plastic screen cover. Which in turns causes repeat friction between the screen cover, debri and phone screen. We have gotten seriously scratched screens because of this so we no longer buy that line of product from otter box. I would also be willing to pay extra to get better colors, designs, TM things such as Marvel, Disney, realtree, etc etc

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Rugged case provides great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had Otterbox cases for my last 4 phones. It doesn't matter if they're Samsung or Apple, Otterbox has the perfect size case! They're pretty easy to use... the way the cases snap together can be a little confusing at first but once you've done it a time or two, it becomes easier. But, most importantly, they provide great protection once they're installed. I've dropped my phones a number of times, from different heights, onto different surfaces, and have never had a problem! I'll never buy a case from a different manufacturer! The cost more, but think about how much your phone costs and what you'd lose if you had to replace it... that makes the cost of the Otterbox worth it!

    I would recommend this to a friend