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Customer Ratings & Reviews

Your price for this item is $29.99
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The comparable value price is $49.99

Customer reviews

Rating 4.8 out of 5 stars with 773 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers love the Commuter Series Case for its excellent protection and great fit for their iPhone XS Max. Many appreciate the case's ease of use and high-quality feel, while also praising its attractive color options and reasonable price. However, some find the case a bit bulky and heavy, and a few mention concerns about the grip. Despite these minor drawbacks, the positive feedback on protection and overall quality is significant.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 773 reviews
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Love the Commuter Series Cases

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using the Commuter Series cases for all of my phones for some time. I feel they provide the perfect balance between protection without being overly bulky. Don't get me wrong, they add a bit of bulk, but it's not excessive like the defender series. I've never had an issue with a dropped phone in one of these cases and I will keep buying them.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Fantastic case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Otterbox and their products. This case very easily goes on and comes off the phone. It’s not too thick and adds a grip that you need when handling the slippery XS Max. I always buy Otterbox cases over the drop insurance. I’ve dropped my phones so many times in an Otterbox and they come out in mint condition.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fall in love with this product.... I always had a otter box in my phones, the protection I get the feel in the hands, and how style they look, I own many cases, this one is the one I put on my phone, I drop my phone the other day, I didn't even checked it ...I knew it was alright

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Great case very protective

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case covers all the ports it is good quality and I’ve had these cases before so I know that last the test of time I would definitely recommend this case it is protective but not too bulky and you can still see the Apple logo which is nice and the Apple logo is protected

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great Case! Awesome look!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I made extensive research for the best case protection and as well looks for my iPhone X max. I think I got both things with this case. The phone is very well protected, feels great on the hands and has a premium look. Very much recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    GREAT CASE!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve used this brand of case for all my phones. It’s slim and allows for for the phone to slide in and out of your pocket with ease! It’s got all the right protection in the right areas and is a great case if the defender is TOO THICK!

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Awesome case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I bought this case to protect my XS max and I’m glad I did it not the wide the the Lifeproof Next case or bulky like the Otterbox Defender it feels and looks nice so I’d recommend you buy this if you want a good none bulky or wide case.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Great Phone Case

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time getting an otter box product. Must say, highly impressed. Not to bulking and definitely looks like it will protect my phone rom any fall. Definitely will stick with otter box, especially for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Excellent Protection. Not Bulky

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this same case for my last couple Iphones. The Otter Commuter is the best in my opinion. With the two layers you can tell your phone is much more secure and it really isn't too bulky. I keep it in my pocket no problem.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Great case!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I work in law enforcement and my phone is constantly getting beat up. Often dropped and at times this includes the road. I’ve had serval of these over the year and only case I will ever buy for my iPhones.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Screen protector

    Rated 5 out of 5 stars

    Great case

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otterbox never disappoints. Lifetime guarantee. A year and a half later my phone is still in perfect condition. I do wish they wouldn’t have done away with the screen protector.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    OtterBox Case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this is one of the best cases you can get. It has saved my phone many times. It might feel heavy to some people but its fine for me, maybe high priced but I feel its worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Great iPhone Xs Max case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otterbox has always had great protective cases and this one is just like the last version. Provides excellent protection with a stylish look. It's a bit bulky but with the cost of the phone that it a great tradeoff.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the Defender case on my IPhone. It was just too big and bulky. This case is perfect and will still protect the phone well if it is dropped. Fits better in my pocket and my cars phone holder.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The OtterBox commuter series is one of the best cases for iPhone not only is it very protective it is slim and feels great in my hand I would purchase this over and over every time I update my phone

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Great phone case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every time I need a case for a phone I always think of otter box. Great protection. Great choices of colors available. Doesn’t make your phone that much bulkier. Will always recommend Otter box.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    What more can be said

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What more can be said. Otter box is one of if not the best covers for any phone. Liked the slimmer profile of commuter. Thinks it offers excellent protection. Have always used otter box

    I would recommend this to a friend
  • Pros mentioned:
    Fit
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Simply sleek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this case for my iPhone. It is not bulky. Fits in all the side pockets of my purses. And the front has enough traction to prevent it from slipping from smooth surfaces.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Love this case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is a tank surrounding my phone! I’ve dropped it already and it survived perfectly. The case may be a hair bulky, but I trust my phone with it without question.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great case for the price other then the bulkiness but who cares when it come to protecting my phone from any fall damage ...i recommend this case for any phone devices

    I would recommend this to a friend
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