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Customer Ratings & Reviews

Your price for this item is $49.99

Customer reviews

Rating 4.8 out of 5 stars with 773 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers love the Commuter Series Case for its excellent protection and great fit for their iPhone XS Max. Many appreciate the case's ease of use and high-quality feel, while also praising its attractive color options and reasonable price. However, some find the case a bit bulky and heavy, and a few mention concerns about the grip. Despite these minor drawbacks, the positive feedback on protection and overall quality is significant.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 773 reviews
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Another great Otterbox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always used Otterbox cases and this is another great one. This feels even more sturdy than the last case I have for my 8 plus and as the new XS Max is a very expensive phone I need the best protection. Highly Recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Love Everything Otterbox

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't waste your money on those cute cases the do nothing to protect your phone. Invest in an Otterbox case. It's the one and only case you will ever need for your phone.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Grip

    Rated 4 out of 5 stars

    Good protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is good for the protection of the phone. However a feels a little slippery in your hand.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    OtterBox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my go to case for my iPhone. Every time I upgrade, I run to Best Buy and get one for my phone. It's protected my phone in ever scenario possible. Earthquakes, hurricanes, girlfriends, and even when I drop it.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 4 out of 5 stars

    Sleek slim case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is a sleek and slim case with great protection. Fits in your hand very well.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    iPhone Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this otter case so I could keep my phone from breaking or cracking the screen. I’ve dropped it a couple of times and this case really protects the phone because it didn’t break when I did drop it.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    I know my phone is protected in this case

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love OtterBox cases. With this case I know if my phone drops nothing will happen to it. I don’t trust any other brand of case as I have gone through many and OtterBox never lets me down!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Love My OTTER BOX(s)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have an Otter Box on every phone and IPad. Worry Free protection for the life of your electronic device. When it is time to trade your item in, it emerges from the Otter Box in brand new condition. A+

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 4 out of 5 stars

    Good protection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case provides really good protection but makes the iPhone feel very bulky

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi Case,

      We're glad to hear this Commuter Series case has your vote of confidence protection-wise. This case was engineered with specific dimensions to maximize protection. Although a change in specs isn't on our road map, we'll make sure your feedback reaches our product design team for future consideration.

      If you're looking for something a little more streamlined, the Symmetry Series case is the one for you. We're confident you'll love the sleek, stylish, and pocket-friendly fit. Check it out here: https://www.bestbuy.com/site/otterbox-symmetry-series-clear-case-for-apple-iphone-xs-max-stardust-silver-flake/6287806.p?skuId=6287806

      Should you run into any further questions or concerns, feel free to give us a call at 1-855-688-7269, and we'd be happy to help!

      Best,
      OtterBox Customer Service Team OtterBox

  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    OtterBox Commuter Series

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am familiar with OtterBox products, IMO, is the best phone case out there. The commuter series is top notch!! Purchased one for my new iPhone XS Max. Absolutely LOVE it !!! The case and the phone :)

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otter box are the only brand of cases I buy for my phones or tablet Sturdy and well protected against drops . Fits in my hands & non slip My ph speakers work in this case . 100 % happy and not real bulky

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Still going!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this case a year and a half ago and it’s still completely intact without damage. I’ve dropped it soooooo many times and gone through a few screen protectors. Worth it!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Simple and effective

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Great case that does protect the corners if your phone is dropped. Should probably get a glass screen protector to protect the front of the screen if you drop it in an area thats not flat.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this case. Excellent protection, without sacrificing comfort during use. The lip around the face is big enough to protect, but doesn’t create discomfort against your ear like others do.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great case cover for your iPhone

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The OtterBox - Commuter Series Case for Apple® iPhone® XS Max - Pink is a great cover for your iPhone. It is well built, and provides protection in case of any impact on your phone.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 4 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone case is great not to big but still give you the protecting your phone

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Much easier to handle

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not looking to experiment with water or dropping... But, my first priority was a case that made handling less prone to dropping in the first place. I like this one!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Stick with the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this same series of phone case for years on multiple phones and devices. Dropped my iPhone 7 Plus several times and not a crack or scratch. I expect the same results with the XS Max

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Not as bulky as other Otters

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this size otter case as it protects phone and not as bulky as some of the other otter cases. I just traded in 6S and it looked brand new after using this type of case on it for years

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Never breaks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had several iPhones and every one was protected by the Otterbox. I’ve never had a broken or cracked screen. OtterBox is the first thing I bye after I upgrade to a new phone. Love it!

    I would recommend this to a friend