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Customer Ratings & Reviews

Your price for this item is $16.99
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The comparable value price is $39.99

Customer reviews

Rating 4.6 out of 5 stars with 654 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers consistently note the Commuter Series case offers excellent protection and a great fit for the Samsung Galaxy S21 Ultra 5G. Positive feedback also highlights the case's ease of use, good grip, and lightweight design, although some find the price point to be relatively high. A few users mentioned that the case is not bulky and that wireless charging works well. While most are satisfied, some customers expressed a desire for an included screen protector.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 654 reviews
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 4 out of 5 stars

    It is what it is...an OtterBox.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By far the best normal case they had in Best Buy at the time. Overall decent protection, without much bulk. High lips to protect screen and camera. Wish they would make one with a lens cover that was actually this quality.

    I would recommend this to a friend
  • Pros mentioned:
    Case quality

    Rated 5 out of 5 stars

    transportation advisor

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am was very pleased about the extensive effort to achieve, my unique requests that were very helpfull in walking me every step neccesary in the process of loseing my phone. First I went to the geek squad and the helped educate me in how to get best buy insurance to find the neccesary routes to take to acquire my insurance plan benefits, Then The phone was no longer available, So they sent me A new phone gift certificate with no hassell! Then when they got me the certificate they spent a lot more unselfish time in chooseing and setting up the completely new and improved version. they spent alot of time making sure I was completely satisfied. I am very happy in choosing the model that has a very improved samsung model that has a very inhanced camera that is the best I have ever seen!

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 4 out of 5 stars

    Nice, but needs more color

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is very protective and not too bulky for what it does to keep your phone safe. The cutouts are great, the buttons are very tactile and the design is decent if a bit lackluster. I would like this case in other, maybe more vibrant, colors.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Case

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case. Very durable protection in a relatively sleek design. I also like that there is a cover for the charging port since i mainky only use wireless charging. Powersharing also works with this case. Great buy.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Good phone case.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OtterBox makes good products. It's a little bulky but it is to be expected if you want to keep your phone safe when it falls. It also acts as a counterweight for the cameras so it's not so too heavy anymore.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Just buy it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Already kept my phone safe from 3 drops so far, just as they had kept my s10 and s7 safe. Probably won't buy from another brand ever. Looks good, and honestly doesn't add as much bulk to the phone as you may think.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Otterbox case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good heavy duty case from otterbox as usual. It is a little pricey, but good heavy duty quality.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Great case!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone has protected me from a few drops already, seeing as I am still clumsy with drops, even though I try to be careful. This has some robust protection without too much bulk. Highly recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Otter case

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect fit. Protects my phone well. Just wish it csme with a screen protector for the price

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    A quality cell accessory!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A perfect fit for the Samsung Galaxy S21 Ultra. Looks that it will be durable and protect the phone from damage.

    I would recommend this to a friend
  • Pros mentioned:
    Case quality, Ease of use

    Rated 5 out of 5 stars

    Fantastic product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for my phone, amazing quality, great comfort, easy to install and take off

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 4 out of 5 stars

    OtterBox - Commuter Case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case fits my S21 Ulta perfectly. The S21 Ultra is a large and heavy phone and I feel like this OtterBox - Commuter case will protect the phone. I did purchase a screen protector separately.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Really Good!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is super durable and is not bulky. I really like how it does not make my phone feel any bigger than it already is. You can also tell this will definitely protect your phone.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Protection

    Rated 5 out of 5 stars

    Quality phone case

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't go wrong with Otter box protection. Solid black color, easy to put phone into and peace of mind that my phone will be safe from the inevitable drops and falls that will happen.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Otterbox

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It fits perfectly with my phone and it protects it really good from damage when dropped.

    I would recommend this to a friend
  • Pros mentioned:
    Case quality, Ease of use

    Rated 5 out of 5 stars

    Galaxy S21 Ultra

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best phone I've ever had. Extremely easy to use and is ridiculously fast. Everything loads instantly and never have issues with crashes. The camera quality is A+.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    OtterBox Case

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Case, priced a little high but protects phone and fits nicely

    I would recommend this to a friend
  • Pros mentioned:
    Fit
    Cons mentioned:
    Screen protector

    Rated 4 out of 5 stars

    Good case!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits well, but causes my screen protector (also Ottorbox brand) to come up on the edges...I havent dropped my phone & dont plan on it, but I always use Ottorbox cases with my phones.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Grip

    Rated 5 out of 5 stars

    It's an Otterbox

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits the phone perfectly. Has a good outer grip. Nice matte finish that doesn't pick up pocket lint. Doesnt feel luke a cheap case with cheap material.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otterbox just makes the best phone protection cases out there. Never have any issues with this brand of cases

    I would recommend this to a friend
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