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Customer Ratings & Reviews

Your price for this item is $7.99
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The comparable value price is $39.99

Customer reviews

Rating 4.7 out of 5 stars with 573 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers consistently note the excellent protection and snug fit offered by the Commuter Series Hard Shell case. Many appreciate its comfortable grip and stylish color options, while some find it adds a bit of bulk and lacks MagSafe compatibility. Positive feedback also highlights the case's ease of use, lightweight design, and overall good quality. A few customers expressed a desire for a built-in screen protector.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 574 reviews
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 4 out of 5 stars

    Cute, functional, protective

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this case, it’s not bulky at all but still protective, otterbox is a name I trust and the color is cute. There is a flap over the charging port which makes it slightly inconvenient to plug a power cord in. The case has hard plastic and rubber, the rubber portion gets dirty easily and seems to hold on to dirt. But other than that I would highly recommend this case!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product keeps your phone protected from braking

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Solid, high quality case for iPhone 13 pro max

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well made case from otterbox as usual. Very solid feel and snug fit. Highly recommended if you want the added protection. The only down side is it blocks the wireless charging. Not an issue for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case for the price. Good a durable.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    SUPREME CASE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otterboxes cases are the way to go for any phone!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Protection

    Rated 5 out of 5 stars

    Great protection for your phone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my mom’s IPhone 12 max pro. It’s a cute color and very easy simple to use. It was the only thing that was in stock at my local BB but she has loved it. Protects her phone like an Otterbox should.

    I would recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 4 out of 5 stars

    Nice simply and sturdy case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the case, it fits nicely and has a good grip!

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Great Protection

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Provides just the right amount of protection without making an already bulky phone any bulkier. I’ve dropped my phone a few times and the case did a great job protecting the phone and the case is still in good shape.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Otterbox Strong

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, not too bulky and does the trick in keeping my phones safe. I always go w/ OtterBox each time I upgrade my phone....as I tend to bounce them around as I work outside quite a bit.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Perfect Phone case

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone cover protects my phone perfectly. I have the iPhone 13 pro max. I love it because it shows a lot of the phone but also protects it tremendously. I highly recommend this case

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every dollar

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always grab an otterbox for my phone case. They’re super durable and I’m a very rugged and clumsy from time to time. This case has taken a major beating since I purchased my phone and still looks good.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    Nice case

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice slim case that easily fits in my pocket. Very durable.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Great case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been very happy for with this case - it fits well and seems to provide the protection I want. My only complaint is the cost - these things are extremely expensive for a simple plastic item.

    I would recommend this to a friend
  • Cons mentioned:
    Bulk

    Rated 3 out of 5 stars

    Typical case but becoming less reliable

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These cases use to be my go to standard for a new iPhone. I did not like the bigger, clunkly Otterbox Defender cases as they were just too big and too thick. However, these cases are getting thinner and the materials used are becoming thinner and not as reliable.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      We apologize for any disappointment with your Commuter Series case. Our engineer team works hard to improve our cases with each new release, so we're sorry to hear you didn't find this case to be as reliable as those you've had in the past. You mention wanting a thinner case with a high level of protection--maybe the Defender Series XT case would be more to your liking. Please give us a call at 1-855-688-7269 with any questions or if there's anything we can do to help.

      Warm regards,
      OtterBox Customer Support OtterBox

  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Great iPhone Case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The feel of this otter box feels greats, does not make the iPhone feel bulky. Also, it provides the necessary protection for the phone.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    OTTERBOX

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the same Otterbox for my last phone, that was an iPhone 11Pro Max. It is simple, basic, no frills, but just works. I like the quality, durability, and most important, the protection. A new iPhone is a very pricey purchase, so it gives me relief that it will be protected. I also the fact that it has a textured outer surface, so I feel like its not slippery. It just works. Worth the cost in my opinion.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    OutterBox Commuter Case for iPhone 12 Pro Max

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the outbox phone cases. They provide 100% protection for my expensive device. The commuter case also is still stylish and not bulky.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Protection

    Rated 5 out of 5 stars

    Reliable phone case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OtterBox makes some really good cases for phones. This one was bought for my wife's iPhone 13 Pro Max. Easy enough to install and provides good protection.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Otter this world

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice product that fits well on my iPhone. I don’t feel as. Worried if I were to drop it. I have had a couple other cases but for peace of mind I like otter box

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone cover

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it…. I still have it 2 to 3 years has protected my phone on multiple times that it’s fallen definitely recommended.

    I would recommend this to a friend