Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 32 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are delighted by the Commuter Series Hard Shell for iPhone 17 Pro Max, particularly its protective capabilities. Users also appreciate the overall performance of the phone when using the case. Finally, customers find the design to be aesthetically pleasing.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 32 reviews
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    phone case

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works to protect your phone, quality is alrightt.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Protection

    Rated 5 out of 5 stars

    Solid, go-to case

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this as a mid level case. Not as bulky as the defender and def more protective than symmetry. Feel like I can get in and out of my pocket easily. Had one for previous phone and it held up to every day falls/drops. I think this case for iPhone 17 is even better than my previous models. Still pretty early but design feels better. Just a bummer no camera protection. Considering the Ghost 2.0 for that

    I would recommend this to a friend
  • Pros mentioned:
    Design, Protection

    Rated 5 out of 5 stars

    Great case

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with my otterbox case. It’s sleek and still one of the best cases for protection.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect fit

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits my phone perfectly. It’s very durable and long lasting.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    good choice

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent case protect the phone and it's not bulky in your pocket

    I would recommend this to a friend
  • Pros mentioned:
    Design, Protection

    Rated 5 out of 5 stars

    Good case

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent case, it protects the cell phone very well from falls and it doesn't look so bad on the cell phone.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Awesome!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always been an otterbox case user for my phone, great product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than previous year!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera control button feels better instead of being completely exposed!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Best Buy Employee

    Rated 5 out of 5 stars

    great

    |
    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its a great case and a great brand, no problems yet!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Camera button works great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A sturdy and protective case. Everything functions as it should, notably the camera button.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Outer box

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good case and durable. Always my go to case!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 2 out of 5 stars

    Poor design

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a terrible case, just poor design because the speakers get blocked. It can withstand a drop, but sounds like I'm talking on AM radio when I call someone.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      We’re so sorry to hear about the trouble with your product! Please reach out to our Customer Service Team via chat, and we are happy to help with this situation. OtterBox

  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Great and durable case for the price

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best OtterBox case I've owned in more than a decade. Its design is highly durable and ergonomic. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Otterbox

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always entrusted Otterbox for the protection of the phones I have owned

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Great case

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case for my phone I think if u love your phone u should get one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otterbox

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case would recommend it and fit perfectly on the phone

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Otter ox Review

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product! Great company who stands behind their products.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Phone case

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case. Looks good and I’ve never had a phone damaged when this case has been on it.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great case

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First otter case. Slim and I’ve already dropped it and not even a scratch on the case

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Shield Case

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protects my phone from falls. Isn’t too thick so fits in pocket just well.

    I would recommend this to a friend
Sponsored