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Customer reviews

Rating 4.8 out of 5 stars with 1831 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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97%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 1,831 reviews
  • Rated 5 out of 5 stars

    Very Good

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this case for over a year already and my phone is in about the same condition as when I got this case though the covered by the lightning port got annoying it started tearing eventually and then in the end I ripped it off and after taking the phone out of the case a few times one time when I was trying to put the phone back in the plastic part of the case on the bottom, got a little crack but it’s still fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple boxy protection

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The commuter case is more boxy than the symmetry case. It’s basic and thin with two layers of protection. Keeps phone safe despite some drops and fits easily in back pocket. There’s a clip for power cord access.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otter Box the best case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always try, buy the best covers, for different reasons, for example at work, I'm a security systems technician, most of the time I work it going up and down very high stairs, that's why I use this type of cell phone protector .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It fits

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It fits my phone.And it’s black. So it's a well fitting black cover for my iPhone7 . Yes I would buy it again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I wish I had purchased this case sooner!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bottom Line: Otterbox Commuter case is the perfect balance of protection and practicality. Pros: Great protection, easy to install and remove, charging port cover Cons: Adds some weight and bulk to the phone Review: My wife (who also lets our toddler play with her phone) is rough on phones and, subsequently, phone cases. In the past year, the two of them have managed to literally rip the previous case to pieces. Additionally, we had to get a replacement iPhone because the Lightning port stopped working on the original one. I considered a lot of different cases (including other Otterboxes) and chose the Commuter series, because it met all of the conditions we needed in a case: durability, slim enough to fit in a back pocket, and could accomodate a glass screen protector. The case is made of two materials: a soft rubber that wraps the entire device (to absorb impact) and a hard plastic that offers structure and rigidity. Together, the case is really durable and (so far) has deterred my daughter from trying to tear the case around the button coverings and port. I also like that there’s a flap to cover the port to prevent dirt from getting in. The extra protection that the Commuter series offers does add some additional weight and bulk to the phone. However, if you’re someone who tends to be rough on phones, it’s a fair tradeoff for the additional protections this case offers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Good Feel

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not a big fan of the defender series because it's too bulky. This commuter line hits the sweet spot between protection and not too rugged. I've dropped the phone a couple of times and no problems this far. Overall it fits the phone perfectly and it doesn't feel clunky at all.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Cracked When Removing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case cracked at the logo window when I was removing it.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi there!

      We're sorry to hear that your Commuter Series case cracked while you were removing it! The good news is, we have a stellar warranty, so we're more than happy to get you a replacement case. Give us a ring at 1-855-688-7269, and we can get that claim started for you.

      Best,
      OtterBox Customer Service Team OtterBox

  • Rated 5 out of 5 stars

    Great fit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the same type of case for my IPhone 6. So when I picked up the IPhone 8 I already knew I wanted this case. Nice and snug fit and protects the phone nicely. I also like this case because it doesn't make the phone too bulky.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case for nice price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These Commuter cases have always provided my family great protection for our numerous phones without unnecessary bulk. My iPhone 7 still fits easily in my front pocket and price ea value. matching Amazon made it a gr

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sturdy and sleek case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this case! It keeps my phone small and also provides great protection (not always an easy combination to find). The black finish makes my phone look very sleek! The only downfall is that the material is a tad slippery, but there is some grip provided on the sides.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The commuter is my favorite. Not as bulky as the defender and better protection than the symmetry. Fits great. Looks great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great So Far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Commuter Otter Box has been great so far: 1 month. I like the 2 piece design: soft cover over the buttons and the outer hard shell. Not as bulky as other designs, but solid feel and not too heavy. So far no issues with the cover to access lightning port in contrast to some reviews saying theirs broke quickly. Since this case does not include a screen cover I also added a glass screen protector. I feel that my iPhone 7 is generally well protected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case for the iPhone SE 2

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an Otterbox Commuter series case for my iPhone 6S and loved it, so it was only natural to get a new one for my new iPhone SE 2. This case went on very easily and I'm very happy with it. It offers very good protection but all buttons still function just as they should. The back is thick enough to protect the camera lens when the phone is laid down on a table or desk, and I like the cover on the bottom that keeps dust out of the lightning connection when the phone is not being charged. I have no complaints about the function of this case at all. The only "drawback" is that this case was designed for the iPhone 7 and 8. While it fits the SE 2 perfectly, the Apple logo in the back is lower on the SE than on the 7 and 8, so with this case on you don't see the logo in the circle on the back. (I'm sure they will adjust this for future SE 2 specific cases.) Honestly, I don't care. I have a black SE 2 so with this black case, you just see a black circle. I think it looks fine and Apple doesn't need any more free logo advertising from me. It doesn't bother me but if that kind of thing does bother you, you may want to hold out for an SE 2 specific case. Like most Otter Box cases, this one is not cheap -- but you get what you pay for and with Otter Box, more cost means very high quality so I think it is worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Case!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good phone case. Offers great protection, coupled with slim design. While not a minimalist case, it is still slim enough to fit in the front pocket of a pair of jeans, or khakis. The front is slightly raised above the screen, and has good enough tackiness that I’m confident the phone will stay in my pocket when wearing sweat pants or gym shorts.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My iphones used the Mophie battery case but on the iphone 8 its just to hard to take off.... The Otter Box is less bulky (no battery build in) and protects the phone. Not sure how much of a drop it will handle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent case for the price !! My phone has no cracks because of this awesome case! Not bulky and fits in my pocket.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product for a great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my 13 year old nephew. He loves it. Got it on sale so it was well worth the price. Adds enough protection without adding too much bulk. There is no screen protector included, but we use Zagg glass protectors so the case was perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Safe protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid secure fit. Good drop protection with a small footprint. Easy to apply and fit to phone. Low volume protection and fits in most all pockets

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Case to protect your phone!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an awesome case. I love the slim fit. I dropped my phone face down and there was no cracks!!! 100% recommend to anyone looking for a non bulky great case!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection, cost effective

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is an Otterbox product, that alone says a lot. The fit was nice and snug. I feel with an Otterbox I am getting the best protection for my device, hard outer layer, soft shock absorbing inner layer. Not bulky, sleek and visually appealing. The most cost effective protection you can get for your device.

    I would recommend this to a friend
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