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Customer Ratings & Reviews

Customer reviews

Rating 3.2 out of 5 stars with 18 reviews

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67%
would recommend
to a friend

Customers are saying

Customers admire the extended battery life and the protective qualities of this phone case, with many noting that it significantly improves their phone's battery performance and provides reliable protection. However, some customers reported issues with the charging capabilities of the case and expressed concerns about its durability. A few users felt the case's quality did not meet their expectations.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-18 of 18 reviews
  • Pros mentioned:
    Battery life, Protection

    Rated 3 out of 5 stars

    This is a good solid phone case.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone case is strong and protective for rugged use. It has a built in charging system to lengthen the time between phone charges. It has probably added half again how long the phone stayed charged. Because it was a very good price, it was worth it. I wouldn't have spent the full price for that much more charge.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Case quality

    Rated 3 out of 5 stars

    Good but wanted more battery life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this bc my battery only lasted till lunch time if there was heavy use. I can use it all day long and the battery will last into the night. At first it lasted 2 days. During a week day it will last about a day and a half. Over the weekend, when email use is less it will last 2 days. I bought the belt clip separately. The case is showing wear on the edges that never showed up on my regular defender after almost 2 years.

    I would recommend this to a friend
  • Cons mentioned:
    Charging

    Rated 4 out of 5 stars

    Had one return, but second very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return the first one I received as the case wouldn’t charge my phone. However, I was able to return it for another that works well! Thanks.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 3 out of 5 stars

    Battery case is good but the charger cord cheap

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case is good and definitely extends phone use but right after buying IFAD to by a new charger cord due to the original would not charge phone

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Protection

    Rated 4 out of 5 stars

    Nice cover

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent cover with battery charger. Good peotection

    I would recommend this to a friend
  • Cons mentioned:
    Charging

    Rated 1 out of 5 stars

    Terrible Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let's face there aren't a lot of great cases out there for an iPhone 4s, so I was optimistically hopeful when I purchased this case. Unfortunately, the case was a dud. I never could get it to charge. It also caused my volume to automatically adjust to the highest setting. I wound up returning the case.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    GREAT PRICE...BUT NOT A GAME-CHANGER...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I saw this incredible deal on a case with a built in battery for about $10 vs about $125 new...so I got one! The first one came and didn't work at all...so I returned it..they ordered another one and got it in a week or so... This one worked...but did not give double my Iphone's life as expected. 30% more life was more like it... But- if you need a case...and a battery- I guess for $10 you can't beat it.

    I would recommend this to a friend
  • Cons mentioned:
    Case quality

    Rated 1 out of 5 stars

    Bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't not buy this case Probably the worst case I ever bought

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Plenty or power

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome all in one case. Keeps my phone charged for a couple days and very well protected!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Otterbox Defender Series Battery Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave my Dad my old iphone4s after his flip phone broke and bought him this battery case for it. My Dad tells me he don't need to charge his phone everyday like he did before. It's more like every 3 days. I'm so glad I was able to find him this battery case at BestBuy.com and at a great price too. He's happy. I'm happy.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Sturdy protection for iPhone, battery doesnt work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a heavy case for the iPhone. If the battery worked as advertised, I would add another star to the rating.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great case for teenager

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case does exactly what it says it will do. It keeps charged and keeps the phone charged as well

    I would recommend this to a friend
  • Cons mentioned:
    Case quality

    Rated 1 out of 5 stars

    Terrible batteries

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not even close to what you would expect from an otterbox product... Do not buy this !!!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    great phone case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great buy from Best Buy, love this phone case and the built-in battery

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not so great battery case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery drained faster and the backup did not engage. Not sure if this site was defective, but I was not pleased with the item and returned it to the store.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Charging

    Rated 1 out of 5 stars

    Horrible. Would not charge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awful. Would not charge at all. Returned both cases. But the service was great. No issues returning

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great for extending battery power.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My IPhone is three years old and the battery doesn't stay charged all day so I bought the Otterbox external battery. I really like it, haven't had any problems with it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra Battery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery charges with android charger so it works well.

    I would recommend this to a friend
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