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Customer Ratings & Reviews

Your price for this item is $21.99
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The comparable value price is $39.99

Customer reviews

Rating 4.7 out of 5 stars with 3973 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are impressed with the Defender Series Case's excellent protection and secure fit for the iPhone SE, 5s, and 5. Many appreciate its ease of use and high-quality construction, while also noting the case's attractive colors and good grip. Although some find it a bit bulky and heavy, and the screen protector could be improved, the overall positive feedback highlights its value for the price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 3,973 reviews
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Feel safer with it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wouldn't be without the Otter Box! My s5 iPhone is slippery and thin and I'm afraid that I will drop it and break it....but with the Otter Box, it is easy to grip, the phone is protected and I don't have to worry about it. I'd be nervous without it.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    PERFECT!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OtterBox Defender is the perfect protection for my iPhone. It provides front screen protection with a durable clear plastic face, rear protection case, and a rubber edge protection that juts out from the front face so that if phone falls, the rubber absorbs the impact while the clear plastic protects the delicate screen. The case also comes with a durable swivvel belt clip which I find a must for easy carry access. The OtterBox is strong yet not so bulky. It actually looks like it's part of the phone which is pretty cool. This is my second one I received as a gift. The first one is now my backup - not bad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    always buy otter box cases , very durable and protect my phone .

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Protection

    Rated 5 out of 5 stars

    Durable and user friendly case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The IPhone case protects the phone and still makes it easy to use the functions, including accessing the charging port. I can sit on it and it does not break.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection for my iphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I alway bought outter box products. Great quality for reasonable price. Other brand cases cost up to 100% more for the same quality.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Indestructible, well maybe!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely would never walk out of the store without putting an OtterBox on a phone. The only issue I have with the design of the one for the 5s is; dust gets in between the phone and screen at the bottom of the screen at the "On Button", as you can see from the photo. Still, even with this, the level of protection is superior.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 3 out of 5 stars

    Phone case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this case because it protects my phone wholely without and panic.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection for my iPhone

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can very highly recommend this product for protecting you expensive iPhone. My Otter Box was installed by Best Buy same day I purchased my iPhone SE. in 1 year and 9 months it seems like I have dropped my iPhone SE a million times, mostly onto my concrete driveway getting in and out of my vehicle since I usually have too much stuff in my hands. This Otter Box keeps on protecting my iPhone. GREAT BUY

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    It is a great case for all phones.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The otter box is a great case that protects my phone from all different situations.

    I would recommend this to a friend
  • Cons mentioned:
    Water resistance

    Rated 5 out of 5 stars

    Great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good case for any activity, no water resistant

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great gaming pc

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great gaming pc smooth running and quiet. Only thing I give one star lower is the case looks really cool but is a little cheap quality but that is the only thing

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Like it a lot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like to buy online and pick up at store Best Buy in Miami Beach

    No, I would not recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 4 out of 5 stars

    Rugged! Saved my phone more than once!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When looking for a case I wanted something that would protect from dropping and allow me to hook it to my belt. Since the case is a little bulky it is a little tough to stick it in my front pockets where I used to keep my phone. The back pocket is fine, butt you know it is there...haha The little holster is great for strapping on my belt. Keeps dirt and dust out for the most part and has a grip to it so it doesn't slide around too bad. Funny product labeling...assembled in the USA with foreign materials. From China? Haha I'd buy another one. In fact this is the 4th one I have had. I am pretty hard on stuff. I would rather not pay $50 for a piece of plastic. But I guess it protects my $500 phone.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Protection
    Cons mentioned:
    Screen protector

    Rated 4 out of 5 stars

    Feels like rock solid protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I bought a new iPhone 5s and it was very light and slippery, and only a matter of time before it fell. I wanted something to provide rock solid protection. In general, Otter Box had very solid reviews. While I would have liked a water proof model, various reviews on those were not very good regarding call quality and, after all, what is a phone for if not making and receiving calls? Looking at the store display and talking with the very helpful smartphone sales folks at my local Best Buy, I opted for the Otter Box Defender series. Sure, you seem to be able to drive a tractor trailer over the top of the line model, but I am not an oil field worker in need of such protection. The Defender provides good solid inner case plastic protection with a tactile outer rubber case at a not totally ridiculous price for a bunch of plastic and rubber. The sales rep I spoke with sheepishly admitted to dropping his iPhone 4 in an Otter Box Defender from the second story and it survived with no apparent damage. Not a recommended testing procedure, I am sure. He was also up front on the downsides of the Defender: it is very difficult to install and remove, it is hard to keep lint out from under the front screen (which then necessitates removal and re-install). He then proceeded to demonstrate the difficulty by installing and removing the case at least 4 times before he felt he had gotten all the lint and dust off the inside of the screen. While he may have missed one piece on the edge of the screen, thankfully, I have not found lint and dust infiltration to be as big of a problem as he had suggested it would be, because it was a big chore even for an experienced person to remove and reinstall this case. On the other hand, that does speak to the security of the case. One item I have not seen in other reviews, is how the front screen plastic constantly looks like an oil spill! I was concerned about how the plastic might interfere with the touch screen functionality, but that has not been an issue. Fingerprints and oils from your skin are the big issue. I am constantly cleaning the screen. Even when clean, the petroleum chemicals in the plastic make it look like there is a constant oil slick on the screen, making it look dirty. Even people looking at the phone ask if something spilled on it, so it is not just my perception. One last item, which I am concerned may be related to the front screen, is that the phone is basically useless in sunlight - you can not see the screen. While I have not removed the case, due to the difficulty mentioned above, I will be doing so to see it I can then seen the phone screen in sunlight. This may be why the sales rep also mentioned that a lot of people remove the front screen and replace it with a Zagg screen protector. Food for thought, although I was less than impressed with the Zagg on my 3GS, and the price for that piece of sticky plastic is almost as much as the Otter Box Defender case itself! All in all, the Otter Box Defender appears to be providing the high level of protection I was looking for at a relatively reasonable price point (especially catching a sale) for a bunch of molded plastic and rubber. In the end result, it is cheap protection for an expensive phone.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Versatile Excellent Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case provides some of the best protection I have seen. Very solid construction. Easy to attach to phone. The belt clip is very good, especially with the ability to use it in multiple different positions. Phone is very secure when attached to the belt clip. The case is a little bulkier than many cases I have seen, but it is well worth it for the added protection.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk, Weight

    Rated 5 out of 5 stars

    Best protection for an iphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this case, it is the best kind of protection. It might make your iphone feel heavier and a little bulky but it really protects it.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    The case for iPhone SE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otterbox is the only case that my husband and I trust to protect our iPhone and iPads. The case for SE provides a feature to allow fingerprint usage. Although the case might feel a little bulkier than other cases on the market, it's worth it. When my one-year-old nephew threw away my phone from the second floor, my heart stopped for a moment...thinking that my phone would be crashed. Guess what, it's fine. Nothing broke. The phone still works well until now. Thanks Otterbox!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Protection
    Cons mentioned:
    Screen protector

    Rated 4 out of 5 stars

    Great phone case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    after having the otterbox on my phone for abouth a month I like the protection it provides to my phone . Easy to install and remove. Makes your phone a little bit bulky, but it its worth it to have it on. Good grip. The only think I dont like is the screen protector since it makes it somewhat not responsive to touch. Overall i like it and would buy it again. Bestbuy price matches and i love that you can gett it right there at the lowest price you can find.

    I would recommend this to a friend
  • Pros mentioned:
    Case quality, Ease of use

    Rated 5 out of 5 stars

    No Better Coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otterbox has been my go to for coverage for every iPhone I've ever owned. Durable, complete protection. Easy to install on your phone and easy access to the buttons, jacks and charging port. New to this case is a cover for the Home button. Previous Defender cases lack that cover and dirt and lint found its way easily under the screen cover. No more! At Best Buy they will match price. They even matched their own price on Amazon!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Great Cell Phone Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new cellphone case and decided to try another style. It ended up being a mistake and I returned it in two weeks and replaced it with this case. I should have bought this one originally. This is a solid case that protects your phone while still looking good. It fits well in your hands and doesn't impeded you making calls at all. I've always been happy with the Defenser case and will continue to use this style when I get my next phone.

    I would recommend this to a friend
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