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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 49 reviews

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94%
would recommend
to a friend

Customers are saying

Customers are satisfied with the Defender Series Case's protection and how well it fits their HTC One (M9) phones. Many appreciate the case's quality and ease of use. While some find the case to be bulky, positive feedback on protection and fit outweighs this concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 49 reviews
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Phone case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone case was bought to protect my phone. I have used this brand for my other phones.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Awesome case to protect phone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case is great. With a brand new phone the new case was a must and it totally delivers on protecting the phone. Had two falls so far and my phone lives on. Very well sealed and easy to remove for the most part. Only complaint is the flap for the power and earphones. Seems to flimsy there and easy for debris to get in to that part of the phone. Other than that it's a great case.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 4 out of 5 stars

    Solid case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Otterbox is known as a solid case for storing your cell phone. I've dropped my cell phone about 4x since I've got this and so for no damage. It's been dropped on both the cement sidewalk and tile floors. The case is bulky and with cell phones being so large these days, it gets a bit awkward holding/storing in your pocket. There's also a clear plastic cover that on occasion will cause a typing error. It's also a bit of a task to remove the phone from it's case, which I need to do when exercising (the pouch I use only fits the phone - not the added case). Nevertheless, if you want solid protection for your phone, then the Otterbox is a good choice.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Never fails

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the 3rd or 4th phone I have had an otterbox case for and they never fail. They protect the phone from everything, seriously everything but complete submersion. I have already accidentally dropped my m9 from the 4th floor stairwell and work and it has not missed a beat sense. The only real drawback is the open screen protector around the speakers, as dirt and stuff occasionally sneaks way in there would be cool if they did the plastic around like with the Droid DNA.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    premium protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You want the best, then pay for the best. Unsurpassed projection but at a premium price. Nothing is getting to your phone with this on it and at $50, it better not.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Protection

    Rated 5 out of 5 stars

    Outstanding

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I dropped my H9 and thankfully do damage. Noticed the Otter box in Best Buy. Great cover... Easy to put on and off to clean. Sturdy heavy rubber to cushion a drop and a cover to keep the screen clean.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    A superb product by a oustanding company

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I own several Ottercases for different devices (tablets, phones, music players) and they are the sturdiest around. I have dropped my iPad in its bubblegum pink Otter case more times than I would like to admit, on concrete and rocks and gravel. While the cases do sustain scratches and eventually cracks, the phone itself is shielded from the elements. My absolute favorite feature are the screen protectors, which go one step farther than the leading soft screen cover brands.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    not to different from my other HTC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to use, but wish the lock/unlock button was still on the top of the phone

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    The Best Period!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always OtterBox delivers.... Perfect fit, Great protection overall

    I would recommend this to a friend
  • Pros mentioned:
    Fit
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fits the phone really well. doesn't add a lot of bulk.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Great phone case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits phone great and provides best overall drop protection. Latest redesign will help keep the outer shell from getting stretched out.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the case. Dropped the phone a few times, very protective case keeps the phone damaged free. Just wished it came in other color then black and white

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    REALLY PROTECTS YOUR CELL PHONE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LIKE THE WAY IT PROTECTS THE SCREEN AS WELL AS THE BODY OF THE PHONE. IT LETS YOU GET TO ALL OF THE BUTTONS ON THE SIDE OF THE PHONE WITH EASE.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very dependable case.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have tried other brands of case and none have compared to the build quality and warranty that otterbox offers. The only con is the price. But you get what you pay for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otter Box Defender

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have bought this case for the last three phones I've owned. They honor their warranty with ease and quick to ship a replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    only full case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far so good the only downfall is the glare off to screen otter boxes are well with cases but the screen not as clear

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good cover.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    generally a good phone cover but buttons difficult to press

    No, I would not recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Does the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a good case that protects your phone from those little oops moments when you drop or knock the phone on the floor.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Grest smartphone protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is made good and will provide superior protection.

    I would recommend this to a friend
  • Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    great casew

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grear case. It's not bulky, fits easily in your pocket.

    I would recommend this to a friend
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