Main Content

Customer Ratings & Reviews

OtterBox - Defender Series Case for Samsung Galaxy S8+ - Gray/blue-Front_Standard

Customer rating

Rating 4.6 out of 5 stars with 2584 reviews

94%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

Filter:
Page 1, showing1-20 of 2,584 Reviews
  • Rating: 5 out of 5 stars

    Perfect fit, outstanding protection you must have

    Posted
    Alan
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    If you have a Galaxy S8+, you absolutely NEED this case. The S8+ is a beautifully designed phone. Looks great and feels great, But it achieves those design points by using an all glass enclosure front, back, and curved sides and corners. It's smooth, slippery, and pretty large to get a good grip on even with big hands. And it's virtually impossible to drop this phone onto a hard surface without cracking the glass, which is a minimum $200 repair. You WILL drop it, or it will creep out of your pants pocket and leap to the floor by itself, or you will set it on the couch beside you and it will immediately head for the crack between the cushions and drop through. You MUST have a strong, impervious case on this phone. Enter the OtterBox Defender. It fits the phone perfectly with a hard plastic shell wrapped in a soft rubber cover., all without adding more than a quarter inch or so to each side. Now I can comfortably grip the phone without it wriggling free, it stays in my pants pocket until I want it, and it no longer tries to run for the crack in my sofa. The case design allows full visibility of the curved phone edges, while curving up slightly at the top and bottom to make sure that even if it's dropped, the glass will not impact the floor. Exactly what I needed. Should have bought it with the phone. I learned my $200 lesson in the first week I had the phone. Good looking non intrusive design that offers exactly the protection you need!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Let's see. Love it or hate it?

    Posted
    RubberToe
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I was close to my contract renewal date (a couple of months out) and decided to go from an S6 Edge+ to the S8+. A good case is always a concern, but not so much for style as protection. I have always preferred a belt clip/holster style case, as I never seem to have enough pockets for a phone this size. On my S6 Edge+, I used a Buddibox belt clip/holster style case and it was very satisfactory for my use. When I got my phone at BB, I got several accessories also, and the Otterbox is a very highly rated cover for protection. My BB Verizon rep, Niko, installed the phone into it for me. It's Black and grippy and tightly embraces the phone. So much so, I had to watch a youtube video to find out how to remove the phone from it! Very "industrial." If you remove the belt clip and put the phone into it backwards, it morphs into a "kickstand" to allow landscape viewing of videos. Very neat! No, it doesn't have liquid and "glitter" in it and look chic, but it WILL protect my phone. If you're like me, this is the H2 of cases.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Nice case, Too expensive, No screen protection.

    Posted
    Bender
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I have alway's used OtterBox Defender series on my phones and tablet's and this case is the most expensive phone case to date and the first not to have a screen protector. If I get less protection why should it cost more? For the money they should have included their new screen protector that they sell separately and again overpriced as well. The case is also not made as well as the case on my Samsung S5. I have found many people complaining that the buttons are harder to press than on the older cases, this is due to the bottons on the slipcover are the same size as the holes in the shell not allowing for free movement. This can be easily resolved by using a file on the button holes in the shell to make slightly larger, thus allowing the rubber button extenders on the slipcover to move freely. To the people at OtterBox, putting Screenless on the box as if it is a benefit and charging more is just a Dick move!

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Perfect fit and size for good protection

    Posted
    Ndixon
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I did my research before buying it, even though I put an otter box on all my phones. The defender case is perfect for quality protection, and not to bulky or I might just be accustomed to big phones with defender cases. Only downfall is the defender case for this phone doesn't come with the built in screen protector "bc of full screen design". They offer for an addition $40-$50 a tempered glass screen protector that's supposed to work with the case. After reading multiple reviews on that it is a waste of money. If you want to spend the money for a defender case, and additional money for the tempered glass, you mine as well spend the $100 on a life proof case. Overall I'm happy, and took away 1 star for the built in screen protector no longer being part of the defender case, and them wanting you to buy a separate screen protector. Returned one of the 2 black cases for the gray and blue case. I'm not a fan of having an expensive sleek phone with a solid black blah case to protect it

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    A bit Disappointing Otterbox Case

    Posted
    MakotoZeroX
    • My Best Buy® MemberMember

    Anytime that I get a new phone I always get the Defender Otterbox case for my phone. I was super excited about getting my Galaxy S8+ and I wanted to make sure I protect my new phone with a new Defender Case. When I got it through the mail I notices that it said a screen less edition, at first I thought maybe I ordered the wrong version of the case but it seems like otter box was not able to make a case in time the phone's release to have the full protection including the screen. I am most likely going to be returning the case and looking for a different version or waiting for the actual real defender case with the screen protector to be released.

    No, I would not recommend this to a friend

    • Brand response

      OtterBox Customer Support

      Hi MakotoZeroX,

      Thanks for being such a longstanding Otter friend and fan! We truly appreciate your support throughout the years, and we sincerely hope that you consider sticking with us in an effort to help keep your latest device safe from harm!

      Although we can appreciate your confusion, the new Screenless Defender for the Galaxy S8+ was anything but a rush on our part. Quite the contrary, as a matter of fact, as we have worked tirelessly to offer what we consider to be the very best protective and performance-based solution for this particular device given its uniquely curved touchscreen.

      If a direct interaction with the screen of your S8+ is a bit out of your comfort zone, we do carry a tempered glass screen protector called the Alpha Glass that is designed to be a perfect companion piece to your current case.

      If you have any further Otter questions, concerns, or comments, please feel welcome to give our friendly representatives a quick call at 1-855-688-7269, and we’ll always be happy to help!

      Best,
      OtterBox Customer Service Team otterbox

  • Rating: 4 out of 5 stars

    Great PROTECTion

    Posted
    knivels
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    One of the few cases I felt worthy of my S8 Plus. Pros: All round protection. Although I don't holster on my belt, I carry my phone around with the holster case attached to protect the screen. Ends curve up and provide clearance between screen and surface the phone may be placed on; could prevent damage to screen i.e. scratches. Samsung's convertible fast wireless charger appears to work through this case (Best buy Rep kindly demonstrated in the store). Finicky though as it would not charge in upright mode. Opening in the back makes it easy to locate the fingerprint sensor without smudging the camera lens. Cons: Requires removal for Occulus. Tab protecting charging opening appears to press (forcibly) against the charger when connected to phone. May not amount to much but it's an observation. Slightly bulky in my opinion but it's to be expected with this level of layered protection.

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Too bulky

    Posted
    eayazici
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Well ottorboxes are bulky but this one has a serious design flaw which it doesnt come with screen protector. Otterbox says its because of screen design but they do sell a tempered screen protector for extra. I felt it was a easy way to grab money as its already very expensive case. Also port covers are wrongly designed. they dont open towards back they open towards screen so every time you plug a cable in and out you need to press the outer silicone shell again. Also I do think instead of silicone outer layer it needs to have a plastic back etc for dampening the fall. With my test I thought that it fits but also transfers any push directly on to fragile glass back and front of s8+. So not entirely otterboxes fault but not the best design and not comfortable to hold in hand (it has rough edges instead of curved ones) 2 stars because it does come with belt holder. Some might like that.

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Case is decent, belt clip is wanting

    Posted
    weathergod
    • My Best Buy® Elite MemberElite Member

    The case that covers the phone seems decent. I have dropped the phone a few times and it has remained in tact. You may ask why have you dropped the phone so much, well keep reading. The belt clip that comes with this case is horrible. When you think you are clicked in and set to go you aren't, causing the phone to fall onto the ground or floor. It is a good thing the case itself is made well, otherwise the belt clip would cause you to lose your precious phone. I am currently looking for another case as this design with the belt clip is horrible at best. I have never had a phone drop this much in the short 10 days I have had the phone as I have with this one. In fact I can say I have gone a full year without dropping it as much as I have in the last 10 days with this poorly designed belt clip. I am currently looking at seido which actually clicks when you holster your phone into the clip.

    No, I would not recommend this to a friend

    • Brand response

      OtterBox Customer Support

      Hi there,

      We are sorry that this belt clip holster is not securing your case/phone as well as it should. We fully understand why this would be frustrating but we assure you that this is not at all typical.

      When you have a moment, please give our friendly Otters a call at 1-855-688-7269 and we will gladly get a warranty replacement lined up in practically no time at all!

      Best,
      OtterBox Customer Service Team otterbox

  • Rating: 4 out of 5 stars

    Good case but can be hard to reholster

    Posted
    Eric
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    This is my 3rd OtterBox cell phone case. I had two for my last Samsung and this is the first one for my new Samsung. I keep my phones for years and they never get even the slightest scratch on them thanks to the case. I like the newer OtterBox better than my last one because it us far less bulky. I would recommend them and I will keep buying them, but they do have one flaw that appears over time - the rubber case stretches/sags over time and eventually starts catching on the plastic belt holster. If you don't use the holster, it's a non-issue. But if you do, it can be frustrating, esp. when you are in a hurry to holster it - plus it makes you look kind of silly in the process...

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Right choice "Otter Box"

    Posted
    Galaxy4life
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This is my first Otter box case but my husband has always had one. I read a lot of reviews before the purchase it was between this and 'Lifeproof'. I love my choice. I've not had any problems the case fits and looks great. I opted not to get the glass shield for the front because I am very careful with my phone and I had another case and I didn't have a shield and I did drop it and didn't have any problems and that was a cheap case I bought off Amazon for $7 so I figured I should be safe with Otter box. But that's why I scored it 4 stars instead of the full 5 because it's still a possibility that something could crack because the glass isn't fully protected. But if you are unsure go ahead and purchase this one it's great and even without the shield I still feel my phone is protected.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Awesome protection

    Posted
    WildWongo
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    While clearly not waterproof, it is dust proof, and drop proof. The genius thing they did with the case was instead of having the plastic film over the screen (when the screen has scratch proofing on it already) is raise the edges on the top and bottom so if you ever drop it screen down it hits the raised edges instead of flat on the screen. I have dropped it once while tripping, the phone went flying out of my hand. It must be weighted a bit in the corners because it tumbled on its corners and landed screen down on the pavement. The case had a few dirt scuffs on the corners and the rest was perfect. Like nothing happened! I really suggest this case, in any color you please (I love green, so I got it in this aqua green!). Only problem, the shell is a bit tough to take apart if you wanna take the phone out of the case for, say, the gear vr.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Otterbox quality

    Posted
    Secureddie

    This case has the Otterbox quality I've come to expect but I'm disappointed in Best Buy's claim that it included a screen protector - it doesn't. Otterbox does not offer one on their site and Amazon states in all caps: "NO SCREEN PROTECTOR INCLUDED". The reason I chose Best Buy was that in two separate descriptions, both their website and the link provided in my email confirmation, states that a screen protector IS INCLUDED. Well?

    I would recommend this to a friend

    • Brand response

      OtterBox Customer Support

      Hi Secureddie,

      Our sincere apologies for the error in the original listing of the new Screenless OtterBox Defender for the Samsung Galaxy S8+, as well as the subsequent email confirmation you received after having purchased the item here at Best Buy.

      We genuinely appreciate you having brought this to our attention and have since had the incorrect content updated to prevent any confusion going forward.

      Again, we are very sorry for any frustration this may have caused, and if you ever have any other Otter questions or concerns in the future, please don’t hesitate to give us a quick call at 1-855-688-7269, and we’ll always be glad to help!

      Sincerely,
      OtterBox Customer Service Team otterbox

  • Rating: 5 out of 5 stars

    Purchased this for new phone - loved the first one

    Posted
    dehrlich
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I recently updated my phone from a Samsung Galaxy S4 to the Samsung Galaxy S8+. I purchased an Otter Box, Defender Series for my old phone years ago. That case proved to be a phone saver on several occasions, so I bought an Otter Box, Defender Series for my new Samsung S8+. My case did not come with a screen protector/cover like my first Otter Box case did. After I put my S8+ in the Otter Box case, I felt I wanted the added protection of a screen protector/cover. I just purchased a glass cover to use with this Otter Box, Defender Series case. I am satisfied with the value of my Otter Box purchase through Best Buy. At the time I was shopping for an Otter Box case, Best Buy had the lowest price I found.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Like the Otter Box, but could be better

    Posted
    DTSki
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I have used Otter Box cases for several years and have always been very pleased with them. However, I think they could have come up with a better solution for the Galaxy S8+. I realize the screen is curved and would cause issues, but with today's technology, you would think they could engineer a case that would include a screen protector that would work for this particular phone. Basically it now only gives protection on the back and sides of the phone, but leaves the screen completely unprotected which almost creates a situation of why bother having a case at all. I feel they could have done a better job of creating an overall better case that would protect the entire phone. Still really like their cases, just needs a screen protector included.

    No, I would not recommend this to a friend

    • Brand response

      OtterBox Customer Support

      Hey DTSki!

      Thank you so much for being such a loyal fan of OtterBox over the years! We understand your hesitation that the Defender for the Galaxy S8 Plus does not include a screen protector. We truly believed that the best option for both protection and interaction with this unique phone required the screen protector to be left off so that customers could directly contact the curved screen itself. Even though the case itself does not include a screen protector, we would recommend checking out our Alpha Glass screen protector, which is cut specifically to fit with the special product. Feel free to check this out by following the link below, and give our support team a call at 1-855-688-7269 with any additional questions!

      https://www.bestbuy.com/site/otterbox-alpha-glass-series-screen-protector-for-samsung-galaxy-s8-clear/5930915.p?skuId=5930915

      Cheers,
      OtterBox Customer Service Team otterbox

  • Rating: 5 out of 5 stars

    Best Protection for your S8+

    Posted
    sgriesch
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I've typically purchased an Otterbox Defender Series case for every cell phone that I've owned. They appear to provide the best protection out of what Best Buy carries. This version was a little different than the previous cases. It has a slimmer profile than the older versions. Also, the display is a little more open and does not have the clear display cover. If you purchase this for your S8+, I'd also recommend to get the Invisible Shield HD screen protector. The Otterbox is designed to be slim and it allows the screen to project out past the edge of the case. This would allow for the display to catch the brunt of a fall. With the added screen protector it could help prevent a shattered screen if the phone were to take a tumble.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    OtterBox - You can't go wrong

    Posted
    GalaxyFan
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    The OtterBox Defender Series is the best protection you can get for your phone in my opinion. The 3 piece construction is a little cumbersome if you need to get at your phone, but it is well worth it in the protection it provides your device. I prefer the Defender Series because it comes with the belt-clip holster so you never have to worry about sitting on your phone or having it slip out of your pocket. I trust OtterBox so much with my Galaxy phones (I'm on my 4th different model with the S8+) I would never consider any other brand and I even use an OtterBox on my Samsung Tablet. I am a little nervous that the S8+ case does not come with the protective screen shield like it did for my S7 Edge and my S5 so we'll see how it goes.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    As with most Otter products, works as advertised.

    Posted
    GadgetLover
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I've used Otter cases for some time now. While seemingly expensive, if you amortize the cost of the case over the years you have an unscathed phone it's short money indeed. The only thing about this case for the Galaxy 8+ is that it obscures part of the wrap around screen. That said, have found the wrap around screen more a gimmick than anything else, so it doesn't bother me any more. Normally I would say it comes in too many parts to put together, but not in this 'case.' True, it does come in many parts, but it's neat to see the end result. Just wish the phone/case had a protective screen on them. Love it, and will definitely get an 'otter' one when the time comes.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Not worth it

    Posted
    dream
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    The defender series has been reliable way to keep my phone pristine from day one until it's time for my next upgrade. I've never considered buying another brand. This time around, I was disappointed to find that no screen protector was included. They offer an alpha glass protector, but it's expensive and as far as know, it doesn't come with a lifetime replacement warranty like the competition does. I'm loyal to otterbox for their outstanding protection, may go elsewhere to purchase a screen protector for my expensive Samsung Galaxy S8+.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Provides protection without adding a lot of bulk

    Posted
    Angel
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    So while thinner than previous otterbox defender series, not sure I like that they did not include the built in screen protector in these defenders. Also, a magor issue I have is the hard case does not close all the way as does not "quite" fit the curved screen correctly, the rubber outside fixes this I hope. I guess I will know first time I drop it if it stays together or pops apart since bottom does not snap together

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Somewhat disappointed

    Posted
    Happyrock
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I am an avid Otter box fan! I have had an Otterbox in every phone I have ever owned. It's a good investment for protection of an expensive phone. But....they get points deducted because someone thought that making them with out screen protectors would be a good thing. Imo, it's not! For the first time, I don't feel like my Otterbox is completely protecting my phone. I also feel that the price was too high for a product that, imo, is incomplete. You have to purchase a seperate screen protector now plus the otter box! That is a lot of $$$$$. I would recommend but with extreme caution and be ready to spend extra $$ for the case AND a seperate screen protector.

    I would recommend this to a friend