Customers express satisfaction with the Defender Series Case's excellent protection and comfortable fit, also praising its ease of use and the grippy texture. However, some customers note that the case adds bulk to the phone and may interfere with wireless charging. The lack of a built-in screen protector is also a frequently mentioned drawback.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 2,662 reviews
Pros mentioned:
Protection
Rated 5 out of 5 stars
Great Product
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Otter Box continues to put out a great product that provides outstanding protection for your phone. Love the grey contrast to my blue galaxy s8+. Initially sold the wrong size, but BEST BUY exchanged without box or receipt and priced matched lower price that I found online. Belt clip performs well. GREAT PRODUCT!!!
I would recommend this to a friend
Pros mentioned:
Protection
Rated 5 out of 5 stars
Great protection for phones
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Been using this item on my phones for years. Has always provided great protection especially from incidental drops. Because of that I've never had a broken screen on my phone.
This review is from OtterBox - Defender Series Case for Samsung Galaxy S8+ - Black
I would recommend this to a friend
Pros mentioned:
Fit
Cons mentioned:
Screen protector
Rated 3 out of 5 stars
Provides protection without adding a lot of bulk
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
So while thinner than previous otterbox defender series, not sure I like that they did not include the built in screen protector in these defenders. Also, a magor issue I have is the hard case does not close all the way as does not "quite" fit the curved screen correctly, the rubber outside fixes this I hope. I guess I will know first time I drop it if it stays together or pops apart since bottom does not snap together
This review is from OtterBox - Defender Series Case for Samsung Galaxy S8+ - Purple
I would recommend this to a friend
Pros mentioned:
Protection
Rated 5 out of 5 stars
Actually, it's a Samsung Note 10 Plus Otterbox.
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
My experience with the Otterbox cases is about 200 pegs above excellent.
I have used Otterboxs on every Samsung headset since the model S.
My GSM Note 10+ 5G, with 1 TB of memory and 16 gigs of Ram, on T-Mobile isn't yet available.
But, when it is, I know, for a fact, that it will continue in the high level of handset protection, that Otterbox users have grown to expect.
PS: I wrote my thesis in Cellular Terminology and Technology, so I know a tiny little smidgen about cellular.
This review is from OtterBox - Defender Series Case for Samsung Galaxy S8+ - Black
I would recommend this to a friend
Pros mentioned:
Case quality
Rated 5 out of 5 stars
Otter box is always good.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I have purchased otter box before and is always my first choice.
I would recommend this to a friend
Rated 5 out of 5 stars
Great protection
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Whenever I buy a new phone, I never leave the store without securing it in a brand new otterbox case. These cases have protected all my smartphones since 2012.
I would recommend this to a friend
Pros mentioned:
Fit, Protection
Cons mentioned:
Screen protector
Rated 4 out of 5 stars
Otterbox Defender
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
As usual I purchased the ultimate protection for my new phone. Have always had great luck with Otterboxes. It fits great on the phone and does its job well. Only gripes is that it doesnt have screen protector for the Galaxy S8 and S8+, otherwise perfect. The edge slide does kind of become a pain though.
This review is from OtterBox - Defender Series Case for Samsung Galaxy S8+ - Black
I would recommend this to a friend
Pros mentioned:
Protection
Cons mentioned:
Screen protector
Rated 4 out of 5 stars
As always a well built case
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love the otter box defender series. Protects the phone like no other & the belt clip with stand is an added bonus. Only problem is no screen protector for s8+
This review is from OtterBox - Defender Series Case for Samsung Galaxy S8+ - Black
I would recommend this to a friend
Pros mentioned:
Protection
Cons mentioned:
Bulk
Rated 4 out of 5 stars
Great case! Not great size!
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
The Otterbox defender series has always been my go to for all devices (as long as they make a case for the specific device) and my Galaxy S8+ was no different.
The case is great at protecting against short falls, bumps and dings, though I'm still leary about 5-6ft drops (just the person I am).
The one thing that always knocks a star off the item review-wise for me is that the cases to this day are still way too bulky. Carrying my 8+ around in an otterbox seriously makes people wonder if I'm carrying a brick around for the fun of it.
I would recommend this to a friend
Pros mentioned:
Case quality, Ease of use
Rated 5 out of 5 stars
Great fit
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
easy to put on and takes a beating the belt clip is extremely sturdy and works great as a stand.
This review is from OtterBox - Defender Series Case for Samsung Galaxy S8+ - Black
I would recommend this to a friend
Pros mentioned:
Fit, Grip, Protection
Rated 5 out of 5 stars
Buy it again and again
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
It defends my phone time and time again. Clips on perfectly and feels good in the hand.
This review is from OtterBox - Defender Series Case for Samsung Galaxy S8+ - Black
I would recommend this to a friend
Cons mentioned:
Screen protector
Rated 4 out of 5 stars
Otterbox quality
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
This case has the Otterbox quality I've come to expect but I'm disappointed in Best Buy's claim that it included a screen protector - it doesn't. Otterbox does not offer one on their site and Amazon states in all caps: "NO SCREEN PROTECTOR INCLUDED". The reason I chose Best Buy was that in two separate descriptions, both their website and the link provided in my email confirmation, states that a screen protector IS INCLUDED. Well?
I would recommend this to a friend
Brand response from OtterBox Customer Support
Posted .
Hi Secureddie,
Our sincere apologies for the error in the original listing of the new Screenless OtterBox Defender for the Samsung Galaxy S8+, as well as the subsequent email confirmation you received after having purchased the item here at Best Buy.
We genuinely appreciate you having brought this to our attention and have since had the incorrect content updated to prevent any confusion going forward.
Again, we are very sorry for any frustration this may have caused, and if you ever have any other Otter questions or concerns in the future, please don’t hesitate to give us a quick call at 1-855-688-7269, and we’ll always be glad to help!
Sincerely, OtterBox Customer Service Team
Pros mentioned:
Fit, Protection
Cons mentioned:
Bulk
Rated 5 out of 5 stars
great case!
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great case with great protection for my phone! Fits perfect and not too bulky.
I would recommend this to a friend
Pros mentioned:
Fit, Protection
Cons mentioned:
Bulk
Rated 5 out of 5 stars
great case!
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great case with great protection for my phone! Fits perfect and not too bulky.
This review is from OtterBox - Defender Series Case for Samsung Galaxy S8+ - Purple
I would recommend this to a friend
Pros mentioned:
Grip, Protection
Rated 5 out of 5 stars
Love my defender
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I originally purchase the commuter otter box but didn't like it. I returned it and bought the defender. I feel I have a much better grip with this box. I do not have a fear that it will slip out of my hand or pocket. It seems like it protects my phone much better than the commuter did. I had a defender with my Samsung galaxy 5 and it protected it it perfectly.
This review is from OtterBox - Defender Series Case for Samsung Galaxy S8+ - Purple
I would recommend this to a friend
Pros mentioned:
Protection
Cons mentioned:
Price, Screen protector
Rated 3 out of 5 stars
Decent case - OVERPRICED & NO SCREEN PROTECTOR
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Otterbox has a reputation for providing rugged protection, but omits the screen protector on this version. Moreover, it's still priced like the older models that included the screen protector on the Defender series. If it wasn't $30 on Black Friday, I would have opted for a cheaper Otterbox-like case.
This review is from OtterBox - Defender Series Case for Samsung Galaxy S8+ - Black
No, I would not recommend this to a friend
Brand response from OtterBox Customer Support
Posted .
Hey Kmar,
We sincerely apologize that you're feeling so let down by the screenless edition of the Galaxy S8+ Defender series! We truly feel that our customers will have the best interaction with the curved infinity display through either direct contact or use of a separate screen protector. If you're looking for a little extra protection upfront, so to speak, we would suggest the Alpha Glass screen protector, which adds a layer of fortified security. Feel free to check it out via the link below, and call our awesome Otters at 1-855-688-7269 if you have any questions!
This reviewer received promo considerations or sweepstakes entry for writing a review.
I like the case, the cover with belt clip I do not use. It feels like it keeps my phone well protected. The case holds well in my hand and it does not interfere with the screen. The rubber sides occasionally come off when I pull it out of my pocket at a hard angle. It is difficult to remove the case, but I rarely ever remove it. That's why I only gave it 4 out of 5 stars.
This review is from OtterBox - Defender Series Case for Samsung Galaxy S8+ - Black
I would recommend this to a friend
Pros mentioned:
Protection
Cons mentioned:
Screen protector
Rated 4 out of 5 stars
Love it!
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Have had an Otter box on my last 3 phones, I absolutely swear by them. I am in construction, and my phones always take a beating. The Otter box has always done it's job and protected my phones!
This time around though, Otter box has given up on the screen protector portion of it's case. This I am disappointed in..... now time to find an adequate screen protector.
This review is from OtterBox - Defender Series Case for Samsung Galaxy S8+ - Black
I would recommend this to a friend
Pros mentioned:
Protection
Cons mentioned:
Screen protector
Rated 5 out of 5 stars
Great Phone Case for S8+ Owners!
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
This phone case is fantastic for anyone that owns a Galaxy S8+, as it has adequate protection from the usual drops that may occur while owning such an expensive phone. Do note though, that this does NOT come with a screen protector. That didn't deter me from buying this though.
This review is from OtterBox - Defender Series Case for Samsung Galaxy S8+ - Black
I would recommend this to a friend
Cons mentioned:
Bulk
Rated 5 out of 5 stars
Stylish and Durable
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love Otter Box products. This particular case has a good color combination and isn't too bulky like some of the other Defender series cases for other phones. The rubber casing around the case helps from the phone sliding around.