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Customer reviews

Rating 4.2 out of 5 stars with 129 reviews

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  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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81%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 129 reviews
  • Rated 5 out of 5 stars

    Pleased

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve never gone wrong when choosing otterbox for my device’s protection. My lady likes the colorful ones but ultimately they are strong, sleek and dependable. The cases have saved my devices from hard falls many times over, worth the extra cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install.it protects every corner of my Ipad Air ,it has a retractable stand ,screen protector.i Love it .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otter box

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this so much! Works very well and is very slick. It also comes with a stand that works very well, offers probably the best protection for any iPad.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor Design and Quality for Otterbox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve consistently chosen Otterbox cases for all my tablets and smartphones over the years because of their superior quality, thoughtful design, and reliable protection. Unfortunately, this is the first Otterbox product that has fallen significantly short of my expectations. I cannot recommend this case for iPad Air M2/M3 owners. Cons: Flawed Pencil Holder Design: The built-in Apple Pencil holder is unnecessary and poorly executed. The thin plastic swing-out door creates a weak point in the case. I never used the pencil holder, always keeping the door shut, yet the hinge still broke from normal daily use—simply picking up the iPad on the right side, as most right-handed users would. Now the door no longer stays in place and feels extremely fragile, compromising the protection Otterbox is known for. Inferior Build Compared to Previous Models: This snap-on case is a step down from the older Defender series. The kickstand design isn’t as convenient as the previous tray-style stand, which made docking and undocking much faster and easier. Poor Value: At a $90 price point, I expected better durability and design. There are more robust and practical options available on the market at a similar or lower cost. Pros: Slim and lightweight, which some may prefer—but at the expense of protection.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Thank you for your feedback. We have taken your feedback to the company for future consideration. OtterBox

  • Rated 5 out of 5 stars

    Best Gift Ever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is truly a masterpiece. It’s durability and being friendly-user makes us parents confident that my toddler will enjoy using it while not compromising safety. Thanks to the BestBuy family for recommending this. If you have children, this one is the best gift to give them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything about it is perfect, no issues so far!.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Wrong case

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was sold the wrong one to begin with and had to travel 45 miles to get the right one.

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      We are glad to hear that the retailer was able to help with this issue. OtterBox

  • Rated 5 out of 5 stars

    Peace of Mind for My iPad – Built Like a Tank!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the OtterBox Defender Series case for my iPad Air, and I couldn’t be happier with it. As someone who’s a little clumsy (okay, a lot clumsy), I needed something tough enough to handle daily life, and this case delivers. It’s sturdy without being too bulky, and I feel way more confident carrying my iPad around without worrying about accidental drops. The protection it offers is amazing—I've already dropped my iPad a couple of times, and thanks to this case, it came out without a scratch. The built-in stand is a really nice touch too; it makes watching videos or working at a desk so much easier. I also love that the case has a built-in screen protector, which keeps fingerprints and scratches away without affecting how the screen feels to use. What I appreciate most is just the peace of mind this case gives me. Whether I’m tossing my iPad into my backpack for work or letting my kids use it, I know it’s safe. If you're looking for a case that offers real protection and durability, this is the one to get.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best iPad protection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits perfectly snug around iPad!! Easy install and gives great protection from accidental drops!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good protection - incovenient front cover

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a solid protector for your iPad. It feels sturdy and safe. The one issue is the solid face protector that clips on the front: getting it off is tricky, to the point where it feels like it might break to get it off. Because of that I don't often put it on, which makes me nervous about cracking the screen without it's protection.

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello Chris! Thank you for the feedback! We are more than happy to help if you have any questions about your iPad case! Please reach out to our Otters via chat and we are happy to assist! OtterBox

  • Rated 5 out of 5 stars

    Amazing Protective Ipad Case!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I immediately bought this Otterbox for my Apple Ipad Air. Amazing quality and well built. I have bought Otterbox in the past for my iPhone and it is built tough. It is brand I trust and highly recommend. If you worry about your iPad or iPhone being protected from drops and banging against something, this will not disappoint. Plus, it has rubberized case which helps with grip. It is little pricy but worth every penny.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ease of mind

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using the case for 4 months now. It’s incredibly durable and easy to use. The different angles and poses of the stand allow for comfortable use at a desk and table, on lap or bed! It’s not noticeably heavy, but does seem to take more space. That wasn’t an issue for me though. The only inconvenience is inability to use the camera.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid protection with a side of bulk

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is BULKY! It is an Otterbox so I feel my iPad is safe but the size is noticeable. When shopping, I wanted a case that could stand up in landscape and portrait modes. Most cases were landscape support only. This fit my request although the stand can get tricky to close at times. The built in screen protector is nice to have. Only thing that is a slight annoyance is that the big plastic shell covers the rear camera. I don't use my iPad for a camera so it isn't a major issue but something I didn't factor in during purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Protects my iPad from me

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid case that does a great job protecting my ipad from me! I like the fact that it has a separate cover that can snap over the screen to protect it carrying the ipad in a backpack or bag. Its a bit overpriced though….

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well made case that offers good protection along with being compatible with the iPan Pencil.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice case but don’t like built in screen protect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case is ok but not thrilled about the plastic attached screen protector when we purchased and had a glass one installed. Ended up removing it because I think it was causing glass one to bubble.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    13 inch iPad case by outter box

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    13 inch case is great to have if u have a toddler that plays with your ipad only thing is the screen protector part

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great iPad cover

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great product that protects the iPad perfectly. Would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with purchase.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the ipad air 11inch M3. Fit perfectly. Has handy pocket to put pencil and place to make it a stand on back. Strong product and happy. I purchased many otterbox defender products for durability.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Protector, but a Big Hassle

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is very well made and strong, the strongest iPad cover on the market. The downside to it is that it has a strong panel for the screen that has to be removed in order to use the iPad. This is quite a hassle.

    I would recommend this to a friend
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