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Customer Ratings & Reviews

Your price for this item is $5.99
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The comparable value price is $59.99

Customer reviews

Rating 4.7 out of 5 stars with 453 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are impressed with the Defender Series Pro Case's protective qualities, secure fit, and ease of use. Many appreciate the case's substantial grip and find it to be good value for the price. While some wish it included a built-in screen protector, others find the case's bulkiness to be a minor drawback. A few users noted some minor issues with the charging port cover.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 453 reviews
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Brief Thoughts on OtterBox

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a big OtterBox fan. This might be one of the better cases I have seen so far. The fit of the outer shell is perfect and has not warpped yet like my last one. I haven't really tested the shock protection but it appears to be good. This is the thinnest version of a case and I like that. I have not had any issues with wireless charging. I was a fearful that this would not be the case, but it is all working well.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Standard good Otterbox case for S20 5G

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Standard good Otterbox quality.. As usual these just protect the back/sides and you will need some kind of protector pseudo glass/plastic cover for the actual screen. Works good with magnetic mounts for the car that go inside the case/on the dash.. Power plug flap takes some getting used to but the feel is decent and the side buttons are not hard to press like a lot seem to be sometimes.

    I would recommend this to a friend
  • Pros mentioned:
    Grip, Protection

    Rated 5 out of 5 stars

    Phone case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed better protection for my phone. Last cast pretty but this has better grip and feel that it will protect it better.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Tough and dependable without looking clunky.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first time with this product. I like the color and the slimline profile. It looks great, allows for ease of use and storage.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Protection

    Rated 5 out of 5 stars

    great product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a case for my phone. Provides great protection and is well designed. It was easy to install and looks great

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Phone case

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this phone case to protect your Samsung. Price was more than reasonable, product is incredible.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Good overall case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice color that doesn't get dirty easily. Fits nicely and provides good protection without being too bulky.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price and a great protector for phones i love it.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Sturdy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I keep the whole thing, including the clipping part of the case on because against my hands, it is the best protection for my phone 24/7. I can count on one hand now after only a month, how many times I've dropped my phone, face first, to the ground. And.... The entire case has endured and my phone remains unscathed. It's wonderful and a necessity for me. I only wish there were more decorative looking otterboxes to make it easier to spot whenever I misplace it.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Quality product at a great price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased OtterBox Defender Series cases for my other phones and was never disappointed. So, when I purchased my new phone, I wanted to get a case to provide maximum protection for my device. I highly recommend this case and would purchase this item again. In addition, Best Buy was the best deal I was able to find after doing quite a bit of searching on the internet. Great deal for a great product! I was so pleased that I purchased another case for my son.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Snug fit. Protects well

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This design fits very snuggly over phone. Great protection for accidental dropping and water resistance.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    What a surprise it fits the phone as intended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits perfectly and protects from most mayhem blahblahblah

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Great !

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Woks great !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Screen protector

    Rated 4 out of 5 stars

    Really good protection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish they would bring back the built in screen protector but it is what it is I guess things have to change. It does pretty good as far as protection so you can't go wrong with it.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great for older people that drop things

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased 2 of these for my parents that got the Galaxy S20. These work great as they seem to drop phones quite a bit. They have had this series on their previous devices as well and have held up to the test. Otterbox is also great at replacing parts. On their old phone the rubber that went around the inner plastic case had stretched out, Otterbox sent them a whole new case at no charge and they had owned that one for several years.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    This is your case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you keep your phone in a bag, or a purse- this is your case. If you work with rough or dangerous conditions- this is your case. If you walk alone at night on a dark street- this is your case. If you have anger management issues, or play hockey with your phone- this is definitely your case. I have ALWAYS had an Otterbox Defender case for every Galaxy I've ever owned. This is my case.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    OtterBox is king!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased OtterBox Defender Series cases for my other phones and was never disappointed. So, when I purchased my new phone, I wanted to get a case to provide maximum protection for my device. I highly recommend this case and would purchase this item again. In addition, Best Buy was the best deal I was able to find after doing quite a bit of searching on the internet. Great deal for a great product!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Otterbox

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth the money and a definite phone saver

    I would recommend this to a friend
  • Pros mentioned:
    Fit
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Phone case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fit my new phone perfectly. Wasn't too bulky and the color is beautuful.

    I would recommend this to a friend
  • Pros mentioned:
    Grip, Protection

    Rated 5 out of 5 stars

    AWESOME

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    really great case. My fingers don't slip and my phone feels really protected.

    I would recommend this to a friend
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