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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 1305 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers commend the Defender Series Pro Hard Shell for Apple iPhone 13 Pro Max and iPhone 12 Pro Max for its excellent protection, fit, grip, ease of use, and overall case quality. Some customers find the belt clip unfashionable and the case a bit bulky. Others mention the price is a little high compared to similar products, and some would prefer it included a screen protector and better wireless charging compatibility. Despite these minor drawbacks, many appreciate its lightweight design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 1,305 reviews
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    No title required.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protects my phone when dropped. Fits real good. Very tight.

    I would recommend this to a friend
  • Pros mentioned:
    Build quality

    Rated 5 out of 5 stars

    wrong size, returned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it looked like a good quality case, its the style i wanted, it was just the wrong size. i dont know what happened. it should have been the right case. i returned it for a full refund, best buy made it very easy to do so

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Excellent case

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    IMO one of the best heavy duty cases on the market. I've used Otter Box cases exclusively for years. The one thing I don't care for is the belt clip that comes with the Defender. The case itself is bulky (out of necessity) and the clip makes it worse. The clip I just toss in a drawer. It isn't very attractive either but "pretty" isn't going to save your phone when you drop it for the 25th time. If you want tough phone case and don't mind a little extra bulk, this is the case for you.

    I would recommend this to a friend
  • Pros mentioned:
    Grip, Protection

    Rated 5 out of 5 stars

    Complete Confidence

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always feel compelled to find the best protection for the phones I invest a lot of money in. I start with the Otterbox first, then look at some others just to feel confident that I’m getting the best. I always seem to go back to the otterbox. This Otterbox was no exception. I was in no way disappointed after installing it on the iPhone 13 Pro Max. It fits perfectly. It has raised ridges to protect the screen and camera lenses. I have no concerns that it will slip from my hand. I have complete confidence that my phone is protected.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Strongest Protector Ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otter box is the best phone protector ever. I dropped my phone from 21 ft. my iPhone didn’t get any damage. It landed on the back side. I don’t think it would have protected the screen if it had landed screen face down. Still, this is a really strong cell phone protector. I’ve been buying Orterbox for 7 years straight and dropped my phones on concrete many times and never had any damages to any phone. Worth the price! However, they keep going up and I’m starting to not like that a bit.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Reliable choice!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a solid choice! I’ve stood by the Otterbox Defender Series phone cases for quite some Time and am always able to rely on it to protect my phone.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    OtterBox the way to go.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alway OtterBox great on falls and especially if you always forget that it on top of the car when you leave and notice it fall off in the highway or road, you relocate your cell and WOW the otterbox is scratched but your cell still in tacked. "WOW" Amazing,

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best protection I have found for my iPhone. I have dropped it numerous times on concrete and there wasn’t any damage to my phone. This is definitely worth purchasing.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Phone protector

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. It fit great for my phone. Try it you’ll like it. It protects my phone and I don’t have to worry if I drop it that it will break. It won’t break. Everyone should get one to protect their phone. I love it. It’s the best product around.

    I would recommend this to a friend
  • Pros mentioned:
    Build quality

    Rated 5 out of 5 stars

    Great Quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Am Highly Satisfied With This Product! Great Quality

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Reliable phone case

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second phone case from this brand. The first one lasted an impressive three years. I chose this case because it provides strong protection with its hard exterior, which is ideal for someone like me who tends to drop their phone frequently. I appreciate having a reliable case that keeps my phone safe from damage. An added bonus is that I bought this one on sale.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    I love my OtterBox

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m in my seventies and have an issue with dropping my phone too often. OtterBox does a great job protecting my phone. I’ve used OtterBox protection on my iPhones for over ten years. Despite frequent drops on hard surfaces I’ve never had a cracked screen or damaged phone. Excellent product.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great Case

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case, my fiance had his original one for years, and even with it having some pieces broken it still protected the phone. Only got a new one because the other one was old.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great protective case

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection for iphone. I had to get rid of it because it was too thick for fit on a tripod for filming.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Otterbox review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love love this otterbox case . It's excellent and wonderful. I truly feel safer with having purchased this case.. I feel my phone is secure and protected and I have no worries while on the job site .. I recommend this otterbox case and just about all otterbox products to everyone and anyone this gets five stars from me. 100% worth the buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the Price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this a few weeks ago, and honestly no complaints. The phone's been dropped multiple times, I'm a bit clumsy, and no damage at all so far to the phone or case.

    I would recommend this to a friend
  • Pros mentioned:
    Build quality

    Rated 4 out of 5 stars

    Quality Phone Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality material and feels solid. Expect it to protect the phone from drops. Only issue is the protective door for the ringer on/off switch is not properly aligned.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected. Easy to put on. MagSafe features are slick.

    I would recommend this to a friend
  • Pros mentioned:
    Grip, Protection

    Rated 5 out of 5 stars

    Best of the best in cases

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent case. I Am totally sure if I dropped it on a hard floor, there would be no damage to the phone. A little expensive for a sale but this is one of the best out there to protect your iphone and Its well worth every cent. My only issue is that it's kind of a pain to put on your phone but after it's on, it is well worth the time and effort.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Grip

    Rated 5 out of 5 stars

    Great fit and grip

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After spending a ridiculous amount on an iPhone 13 it makes absolute sense to purchase this type of phone cover. The rubber grip of the phone with cover is great and the openings where the flaps are work well. The fit is perfect as it grips the iPhone as is was designed by apple.the buttons work well as my other Otter cases.

    I would recommend this to a friend
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