Customer Ratings & Reviews
- Model:
- 77-83541
- |
- SKU:
- 6471811
Customer reviews
Rating 4.6 out of 5 stars with 1250 reviews
(1,250 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers express satisfaction with the Defender Series Pro Hard Shell's protective qualities, comfortable fit, and ease of use. Many appreciate the grip and overall quality of the case. Some customers find the belt clip unfashionable, the case a bit bulky, and the price somewhat high. Additionally, a few wish it included a screen protector and had better wireless charging compatibility.
This summary was generated by AI based on customer reviews.
- Pros mentioned:FitCons mentioned:Bulk
Rated 5 out of 5 stars
Best iPhone case ever!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best phone case you can buy, in my opinion. Fits perfectly, not bulky. Just what you need if you have an iPhone.
This review is from OtterBox - Defender Series Pro Hard Shell for Apple iPhone 13 Pro Max and iPhone 12 Pro Max - Black
I would recommend this to a friend - Pros mentioned:Grip, Protection
Rated 5 out of 5 stars
Must have 4me or kids
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these cases! Offer great protection and grip with its rubber outer shell. Improved design allowing for ability to still use screen protecter. Feel almost confident enough not to add insurance on device. This case will not effect mics on phone at all..
This review is from OtterBox - Defender Series Pro Hard Shell for Apple iPhone 13 Pro Max and iPhone 12 Pro Max - Black
I would recommend this to a friend - Pros mentioned:Fit, Protection
Rated 5 out of 5 stars
iPhone 13 protection
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great protective cover. Perfect fit. Well built and great value.
This review is from OtterBox - Defender Series Pro Hard Shell for Apple iPhone 13 Pro Max and iPhone 12 Pro Max - Black
I would recommend this to a friend - Pros mentioned:Protection
Rated 5 out of 5 stars
Otter box rocks
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is light but protects well. I have dropped the phone several times and nothing has happened to it.
This review is from OtterBox - Defender Series Pro Hard Shell for Apple iPhone 13 Pro Max and iPhone 12 Pro Max - Black
I would recommend this to a friend - Pros mentioned:ProtectionCons mentioned:Screen protector
Rated 4 out of 5 stars
Otterbox cases cutting corners?
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I used to swear by Otterbox cases as they were hands down the ultimate protection! They still build a formidable case, however their bezels are much shallower and the screen protector is now no longer included as part of the case. I’ll most likely have to find a price appropriate alternative AND have to buy and install a screen protector.
This review is from OtterBox - Defender Series Pro Hard Shell for Apple iPhone 13 Pro Max and iPhone 12 Pro Max - Black
No, I would not recommend this to a friend - Pros mentioned:Fit, Protection
Rated 5 out of 5 stars
Best Case for iPhone
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fit. Great protection. Highly recommended for all iPhone users!
This review is from OtterBox - Defender Series Pro Hard Shell for Apple iPhone 13 Pro Max and iPhone 12 Pro Max - Black
I would recommend this to a friend - Cons mentioned:Belt clip
Rated 4 out of 5 stars
OtterBox Defender iPhone Pro Max 13 Belt Clip Weak
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had several iPhones and have used the OtterBox cases with belt clip for all of them. Yes, I know the belt clip is a fashion statement that all of the Hollywood Celebrities will be wearing in 2022. I just don't like having the phone shoved in a pocket for fear it will fall out. The case is slimmer than the Otter Box Defender for iPhone X. The reviews you may have read are correct. The belt clip to Otter Box case could be more "lockey" and secure. It does seem a little flimsy and I am concerned about long term wear and tear. Grade: B
This review is from OtterBox - Defender Series Pro Hard Shell for Apple iPhone 13 Pro Max and iPhone 12 Pro Max - Black
I would recommend this to a friend Rated 5 out of 5 stars
New Otter Box cover for my I-Phone 13 max pro
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Original Protected my I-Phone 13 Pro Max so well it looked new without the OtterBox on. I bought the new one because the old one edge snapped after 4 years so I decided to buy another.
This review is from OtterBox - Defender Series Pro Hard Shell for Apple iPhone 13 Pro Max and iPhone 12 Pro Max - Black
I would recommend this to a friendRated 5 out of 5 stars
OtterBox for the Apple 13 Pro Max
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.An excellent product very durable. I’ve had extremely good luck with OtterBox products they’re very durable. They look incredible. Yes they’re expensive but better to have spend the money on a OtterBox and not having to replace a phone.
This review is from OtterBox - Defender Series Pro Hard Shell for Apple iPhone 13 Pro Max and iPhone 12 Pro Max - Black
I would recommend this to a friend- Pros mentioned:ProtectionCons mentioned:Bulk
Rated 5 out of 5 stars
Great case
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really great product. Took some getting used to installing it on my phone. Only complaint is that it’s very bulky but that is exactly the point to provide this level of protection.
This review is from OtterBox - Defender Series Pro Hard Shell for Apple iPhone 13 Pro Max and iPhone 12 Pro Max - Black
I would recommend this to a friend - Pros mentioned:Fit, Protection
Rated 5 out of 5 stars
Great Case!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best case I've ever had. Fits the phone well and feel confident in it's protection. The texture on the back of the case feels good in your had as well and retains grip even when went. Highly recommend.
This review is from OtterBox - Defender Series Pro Hard Shell for Apple iPhone 13 Pro Max and iPhone 12 Pro Max - Black
I would recommend this to a friend - Pros mentioned:Protection
Rated 5 out of 5 stars
Quality product. Trustworthy company.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quality case. Has protected my phone from MANY drops. Not to mention otterbox’s commitment to customer satisfaction, my case cracked with age, but the phone was kept safe. And OtterBox will gladly ship a replacement case for $5 in shipping costs when that occurs. I bought this case once, and have used otterbox’s warranty replacement process twice now. Literally no complaints.
This review is from OtterBox - Defender Series Pro Hard Shell for Apple iPhone 13 Pro Max and iPhone 12 Pro Max - Black
I would recommend this to a friend - Pros mentioned:Protection
Rated 5 out of 5 stars
The best cell phone case
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best case for under 100 bucks hands down! I have this case on my iPhone as I’m typing this. I’ve had it on for 2 years. Phone never broke once but the case is finally starting to show some wear so it is due for a replacement but that is a decent amount of time. It’s water resistant not water proof. If you are looking for waterproof then you will need to spend more than 100 dollars. I haven’t tried otter boxes lifetime warranty replacement but it exists. These frequently go on sale or on clearance so if your interested then keep you eyes peeled!
This review is from OtterBox - Defender Series Pro Hard Shell for Apple iPhone 13 Pro Max and iPhone 12 Pro Max - Black
I would recommend this to a friend - Pros mentioned:Protection
Rated 5 out of 5 stars
Indestructible Case and Screen Protector
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best case on the market. I had my phone attached to my motorcycle and while riding on I-595 at the posted speed limit. My I-Phone fell from the holder and hit the roadway. I walked back about a mile and found my phone with the case intact and only the screen protector was broken. I purchased a new case and screen protector exactly what I had before it dropped. If the case and screen protector can protect my phone when it fell off the Motorcycle then If no one runs it over it is good.
This review is from OtterBox - Defender Series Pro Hard Shell for Apple iPhone 13 Pro Max and iPhone 12 Pro Max - Black
I would recommend this to a friend - Pros mentioned:FitCons mentioned:Belt clip, Screen protector
Rated 3 out of 5 stars
good for what it is
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great features slim fits well around phone . now for the dislikes no screen protector, the belt clip will not hold the phone in place if you bump into something the phone will come un-cradled and fall otter box could have did better
This review is from OtterBox - Defender Series Pro Hard Shell for Apple iPhone 13 Pro Max and iPhone 12 Pro Max - Black
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hey, James!
We're sorry to hear about your disappointment with your Defender Series case! After exhaustive design testing, our engineers determined that the best way to interact with the advanced screen of your display was without the addition of a built-in screen protector. That being said, our tests have shown that this case provides the same level of drop protection as past Defender Series cases. It's certainly odd to hear that your belt clip isn't securely holding onto your device, and we'll be sure to let our design team know about your experience. The good news is, we have a great warranty, so give us a ring at 1-855-688-7269 or file a claim online, here: https://www.otterbox.com/en-us/warranty-claim
Best,
OtterBox Customer Service Team
- Pros mentioned:ProtectionCons mentioned:Bulk
Rated 5 out of 5 stars
Slim and protective.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It doesnt add to much bulk to my phone. And the protection of the is is great. This is my 2nd case, “changing it for comestic appearance only”. Highly recommend this product.
This review is from OtterBox - Defender Series Pro Hard Shell for Apple iPhone 13 Pro Max and iPhone 12 Pro Max - Black
I would recommend this to a friend Rated 5 out of 5 stars
Greatest Case Ever
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great phone case, most durable I’ve ever bought and has lasted me around 3-4 years. Will be buying again on my new phone (iPhone 17 pro max) soon!
This review is from OtterBox - Defender Series Pro Hard Shell for Apple iPhone 13 Pro Max and iPhone 12 Pro Max - Black
I would recommend this to a friend- Pros mentioned:Protection
Rated 5 out of 5 stars
A "MUST HAVE" for any phone.
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The most important attachment to my very expensive phone. If you're not protecting your phone with one of these, you're asking for trouble because some day, you'll drop your phone and, unless it safely protected, you're screwed!
This review is from OtterBox - Defender Series Pro Hard Shell for Apple iPhone 13 Pro Max and iPhone 12 Pro Max - Black
I would recommend this to a friend - Pros mentioned:Grip, Protection
Rated 5 out of 5 stars
RBA
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best case out there if you are concerned about overall protection of your phone. It is slightly larger than some form fitting cases but the grip is also great for handling the phone
This review is from OtterBox - Defender Series Pro Hard Shell for Apple iPhone 13 Pro Max and iPhone 12 Pro Max - Black
I would recommend this to a friend - Pros mentioned:Case quality
Rated 5 out of 5 stars
Review
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quality item It did the job that I wanted it to do
This review is from OtterBox - Defender Series Pro Hard Shell for Apple iPhone 13 Pro Max and iPhone 12 Pro Max - Black
I would recommend this to a friend


