Customers commend the Defender Series Pro Hard Shell for Apple iPhone 13 Pro Max and iPhone 12 Pro Max for its excellent protection, fit, grip, ease of use, and overall case quality. Some customers find the belt clip unfashionable and the case a bit bulky. Others mention the price is a little high compared to similar products, and some would prefer it included a screen protector and better wireless charging compatibility. Despite these minor drawbacks, many appreciate its lightweight design.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 1,304 reviews
Cons mentioned:
Belt clip
Rated 4 out of 5 stars
OtterBox Defender iPhone Pro Max 13 Belt Clip Weak
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I have had several iPhones and have used the OtterBox cases with belt clip for all of them. Yes, I know the belt clip is a fashion statement that all of the Hollywood Celebrities will be wearing in 2022. I just don't like having the phone shoved in a pocket for fear it will fall out. The case is slimmer than the Otter Box Defender for iPhone X. The reviews you may have read are correct. The belt clip to Otter Box case could be more "lockey" and secure. It does seem a little flimsy and I am concerned about long term wear and tear. Grade: B
This reviewer received promo considerations or sweepstakes entry for writing a review.
My wife is old-school. She still thinks a super protective OtterBox is the best case. I find it clunky and overly bulky. If you like that style, it's the best I know of. I would never use one. Keep the wife happy (advice from a loving 51-year marriage).
This reviewer received promo considerations or sweepstakes entry for writing a review.
Best case I've ever had. Fits the phone well and feel confident in it's protection. The texture on the back of the case feels good in your had as well and retains grip even when went. Highly recommend.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I have been using Defender phone case protection since I owned an iphone. They do work well and thus far, I have dropped the phone many times and experienced no damage whatsoever. I think they are well designed and made. Decent quality product that does the job.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Really great product. Took some getting used to installing it on my phone. Only complaint is that it’s very bulky but that is exactly the point to provide this level of protection.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This case is really nice, the grip and feel is way better than my last case which was a high end case as well. The buttons seem to work easier than my old case also. It has a clip on holder that holds your phone great!
This reviewer received promo considerations or sweepstakes entry for writing a review.
great features slim fits well around phone . now for the dislikes no screen protector, the belt clip will not hold the phone in place if you bump into something the phone will come un-cradled and fall otter box could have did better
We're sorry to hear about your disappointment with your Defender Series case! After exhaustive design testing, our engineers determined that the best way to interact with the advanced screen of your display was without the addition of a built-in screen protector. That being said, our tests have shown that this case provides the same level of drop protection as past Defender Series cases. It's certainly odd to hear that your belt clip isn't securely holding onto your device, and we'll be sure to let our design team know about your experience. The good news is, we have a great warranty, so give us a ring at 1-855-688-7269 or file a claim online, here: https://www.otterbox.com/en-us/warranty-claim
Best, OtterBox Customer Service Team
Rated 5 out of 5 stars
Otter case
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great product! Replacement for the same.
Great install by Associate
Free trials (AppleTV, etc)
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is the best case for under 100 bucks hands down! I have this case on my iPhone as I’m typing this. I’ve had it on for 2 years. Phone never broke once but the case is finally starting to show some wear so it is due for a replacement but that is a decent amount of time. It’s water resistant not water proof. If you are looking for waterproof then you will need to spend more than 100 dollars. I haven’t tried otter boxes lifetime warranty replacement but it exists. These frequently go on sale or on clearance so if your interested then keep you eyes peeled!
This reviewer received promo considerations or sweepstakes entry for writing a review.
It doesnt add to much bulk to my phone. And the protection of the is is great. This is my 2nd case, “changing it for comestic appearance only”. Highly recommend this product.
Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is the best case out there if you are concerned about overall protection of your phone. It is slightly larger than some form fitting cases but the grip is also great for handling the phone