Customer Ratings & Reviews
- Model:
- 77-83541
- SKU:
- 6471811
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers commend the Defender Series Pro Hard Shell for Apple iPhone 13 Pro Max and iPhone 12 Pro Max for its excellent protection, fit, grip, ease of use, and overall case quality. Some customers find the belt clip unfashionable and the case a bit bulky. Others mention the price is a little high compared to similar products, and some would prefer it included a screen protector and better wireless charging compatibility. Despite these minor drawbacks, many appreciate its lightweight design.
This summary was generated by AI based on customer reviews.
Ottoman
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.In love with the product, More so with the amazing price and most with the customer service and sense of urgency when ordered online was ready in less than the given eta
I would recommend this to a friend- Pros mentioned:Protection
I love my otterbox
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I drop my phone at least several times a day due to using it in a work area. My phone never gets damaged because of the otterbox.
I would recommend this to a friend - Pros mentioned:Protection
The best cell phone case
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best case for under 100 bucks hands down! I have this case on my iPhone as I’m typing this. I’ve had it on for 2 years. Phone never broke once but the case is finally starting to show some wear so it is due for a replacement but that is a decent amount of time. It’s water resistant not water proof. If you are looking for waterproof then you will need to spend more than 100 dollars. I haven’t tried otter boxes lifetime warranty replacement but it exists. These frequently go on sale or on clearance so if your interested then keep you eyes peeled!
I would recommend this to a friend - Pros mentioned:Protection
Otter safe
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tough as nails! Great cover! I’m constantly dropping my phone, case holds up extremely well!
I would recommend this to a friend - Pros mentioned:FitCons mentioned:Belt clip, Screen protector
good for what it is
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great features slim fits well around phone . now for the dislikes no screen protector, the belt clip will not hold the phone in place if you bump into something the phone will come un-cradled and fall otter box could have did better
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hey, James!
We're sorry to hear about your disappointment with your Defender Series case! After exhaustive design testing, our engineers determined that the best way to interact with the advanced screen of your display was without the addition of a built-in screen protector. That being said, our tests have shown that this case provides the same level of drop protection as past Defender Series cases. It's certainly odd to hear that your belt clip isn't securely holding onto your device, and we'll be sure to let our design team know about your experience. The good news is, we have a great warranty, so give us a ring at 1-855-688-7269 or file a claim online, here: https://www.otterbox.com/en-us/warranty-claim
Best,
OtterBox Customer Service Team
- Pros mentioned:ProtectionCons mentioned:Bulk
Slim and protective.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It doesnt add to much bulk to my phone. And the protection of the is is great. This is my 2nd case, “changing it for comestic appearance only”. Highly recommend this product.
I would recommend this to a friend - Pros mentioned:Protection
Indestructible Case and Screen Protector
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best case on the market. I had my phone attached to my motorcycle and while riding on I-595 at the posted speed limit. My I-Phone fell from the holder and hit the roadway. I walked back about a mile and found my phone with the case intact and only the screen protector was broken. I purchased a new case and screen protector exactly what I had before it dropped. If the case and screen protector can protect my phone when it fell off the Motorcycle then If no one runs it over it is good.
I would recommend this to a friend - Pros mentioned:Protection
Quality product. Trustworthy company.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quality case. Has protected my phone from MANY drops. Not to mention otterbox’s commitment to customer satisfaction, my case cracked with age, but the phone was kept safe. And OtterBox will gladly ship a replacement case for $5 in shipping costs when that occurs. I bought this case once, and have used otterbox’s warranty replacement process twice now. Literally no complaints.
I would recommend this to a friend - Pros mentioned:Fit
Customer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Service Representative did an excellent job explaining the equipment purchased and the price wasn’t bad.
I would recommend this to a friend Phone case
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good case still in great condition. Have dropped multiple times phone still good shape.
I would recommend this to a friendPhone case
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a killer case if you drop your phone it’s not gonna break. I always have them on my iPhone.
I would recommend this to a friend- Pros mentioned:Grip, Protection
RBA
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best case out there if you are concerned about overall protection of your phone. It is slightly larger than some form fitting cases but the grip is also great for handling the phone
I would recommend this to a friend - Pros mentioned:Protection
Phone protector
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was easy to install and works perfect to protect phone
I would recommend this to a friend - Pros mentioned:Protection
OttoerBox continues to the best
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.OtterBox is easy to use and keeps my phone from getting broken.
I would recommend this to a friend - Pros mentioned:Ease of use
Otter-Box
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent! Seems durable, easy to slip on, and long lasting.
I would recommend this to a friend Protected
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as expected. Easy to put on. MagSafe features are slick.
I would recommend this to a friendUnbelievably rugged and durable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It might be hard to believe this but this case survived a suv vs motorcycle crash. Only damage was a small chip in the plastic.
I would recommend this to a friendOtter Box Case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Gift for my boyfriend! He was in desperate need of a new case and thankfully otter box was on sale! 10/10
I would recommend this to a friend- Pros mentioned:Fit, Protection
Dope
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works. Phone fits. Keeps it safe. I only use otter box
I would recommend this to a friend Great protection for the iPhone 17 Pro Max
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my wife who is very pleased with how this protects her phone.
I would recommend this to a friend