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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 1306 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers commend the Defender Series Pro Hard Shell for Apple iPhone 13 Pro Max and iPhone 12 Pro Max for its excellent protection, fit, grip, ease of use, and overall case quality. Some customers find the belt clip unfashionable and the case a bit bulky. Others mention the price is a little high compared to similar products, and some would prefer it included a screen protector and better wireless charging compatibility. Despite these minor drawbacks, many appreciate its lightweight design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 1,306 reviews
  • Pros mentioned:
    Build quality

    Rated 5 out of 5 stars

    Phone case

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a otterbox you can’t go wrong with a case by them it works and feels good

    I would recommend this to a friend
  • Pros mentioned:
    Grip, Protection

    Rated 5 out of 5 stars

    RBA

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best case out there if you are concerned about overall protection of your phone. It is slightly larger than some form fitting cases but the grip is also great for handling the phone

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Best Case for iPhone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fit. Great protection. Highly recommended for all iPhone users!

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Great case!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case that fit perfect. Arrived on time and was as advertised.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Indestructible Case and Screen Protector

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best case on the market. I had my phone attached to my motorcycle and while riding on I-595 at the posted speed limit. My I-Phone fell from the holder and hit the roadway. I walked back about a mile and found my phone with the case intact and only the screen protector was broken. I purchased a new case and screen protector exactly what I had before it dropped. If the case and screen protector can protect my phone when it fell off the Motorcycle then If no one runs it over it is good.

    I would recommend this to a friend
  • Pros mentioned:
    Build quality

    Rated 5 out of 5 stars

    Best Phone Case

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality phone case! Been using Otter Boxes ever since I got my first iPhone.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Otter box experience

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otter box is a great product. If you’ve dropped your phone and have an otter box on it then you know what a great product this is. I highly recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Quality product. Trustworthy company.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality case. Has protected my phone from MANY drops. Not to mention otterbox’s commitment to customer satisfaction, my case cracked with age, but the phone was kept safe. And OtterBox will gladly ship a replacement case for $5 in shipping costs when that occurs. I bought this case once, and have used otterbox’s warranty replacement process twice now. Literally no complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OtterBox unbelievable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OtterBox hard case pro series for iPhones is an excellent choice. I left my iPhone on the back of my truck and forgot it was there. By the time I realized, I was going over 40mph and it flew off. When I returned and found it the case was incredible, it safes my IPhone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    High Quality Phone Case

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We absolutely love this phone case brand! My husband is an electrician and needs something sturdy to protect his phone in for on the job— this case is definitely the one for the job!!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Otter Box Review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this Defender along with my I-Phone 13 Pro- Max. So far haven’t had any issues with it. Case fits perfectly on the phone and provides a extra layer of protection from accidental drops.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OTTOBOX DEFENDER

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The OTTOBOX DEFENDER IS THE “BEST” Phone protector Ever!!!

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Otter Box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great as always. Fits perfectly. Great price too!!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    OtterBox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent IPhone product for IPhone 13 Pro Max. Will be picking up a couple more of this OtterBox soon.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Nothing busted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent protection! Have accidentally dropped my phone several times. No cracks, no scratches nothing busted!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is very good protecting my iPhone it is great you should get it

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Good protection

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good protection for your phone, The only thing is that the belt clip where the phone attaches doesn’t hold real well and the phone keeps falling out. Good thing the case protection is good because it popped out about 50 times already.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    The best cases your money can buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every time I buy a new phone or a tablet I immediately buy an otterbox and a screen protector it can withstand pretty much whatever you throw at it and after years of use with otterbox cases I can say the only thing that fails after years of use is the charger port flap but one call to customer service and under $10 cost of shipping I get a brand new rubber outer skin. these cases will easily out last your phone from wether you upgrade to a new one or whatever the case may be the phone is protected

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Phone case

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as promised, perfect fit for my I phone. Love the cost

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Phone case

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s the perfect fit for my phone. I would not get another brand because this case protect my phone from breaking

    I would recommend this to a friend
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