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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 1240 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers express satisfaction with the Defender Series Pro Hard Shell's protective qualities, comfortable fit, and ease of use. Many appreciate the grip and overall quality of the case. Some customers find the belt clip unfashionable, the case a bit bulky, and the price somewhat high. Additionally, a few wish it included a screen protector and had better wireless charging compatibility.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 1,240 reviews
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great iPhone case

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used an OtterBox for every iPhone I have ever owned. Never have had a cracked screen or damage to the phone. Best case on the market.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Product Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone protector and good price. Thanks, Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great and protective phonecase I drop my phone all the time and its perfectly fine cause of it.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Protects the iPhone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had good luck using OtterBox on my iPhone, and bought this as a replacement - same as the orginal. The original one protected my iPhone during typical drops and bangs, with no damage to the phone. The first OtterBox lost its ability to hold the iPhone to the back section - the spot where the clip holds it had worn a=out and the phone started falling out of the back holder when bumped. But it lasted through 2 - 3 years of constant use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Phone Case

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality phone case! Been using Otter Boxes ever since I got my first iPhone.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Great pro 13 Max case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super case fits perfectly. Already dropped it twice with no damage!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better then I imagined

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better security for my phone than I could have expected. Very happy and now that my new screensaver is on I am ready for the next adventure.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Protection

    Rated 4 out of 5 stars

    Phone protection

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protects the phone very well and easy to put on the phone

    I would recommend this to a friend
  • Pros mentioned:
    Case quality, Protection

    Rated 5 out of 5 stars

    Otterbox case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this case it is very protective, Great purchase to protect your phone!

    I would recommend this to a friend
  • Pros mentioned:
    Grip, Protection

    Rated 5 out of 5 stars

    Easy to grip

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve always used the Otter box for my iPhones; they protect my phone. It also keeps the phone from slipping out of my hand.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Works as advertised.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used these for years. They do what they say, and keep your $1000+ phone from breaking when dropped or mishandled.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    I like Otto box they’re great cases

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fit prefect on my phone and I like it because it’s durable and keeps my iPhone safe from getting cracked or broken

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice fit and grip

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using otter box and never had a problem over 8 years .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used this product since I’ve had a smartphone and they are consistently reliable. I won’t rock anything else

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Protects iPhone really well!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you own an iPhone. You understand how expensive they are and value protecting it. This case gets the job done. I do a lot of physical labor and this case ensures me that my iPhone remains in good condition no matter how hard and how frequently I drop it.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    The Best Protection for your phone!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the 3rd OtterBox Defender Series Pro Case I've purchased for different iPhone models. I have tried other brands with hard plastic, but I've cracked like three screen with those. This particular OtterBox has a softer rubber exterior and really prevents screen cracks better than anything I have ever used.

    I would recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 5 out of 5 stars

    Excellent protection!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As usual, Otterbox exceeds my expectations of a great sheild to prtect my phone. The rubber composition allows me to set it down and not slide off anywhere. I am a feild engineer and always on the move so having this particular Otterbox is perfect for me. Excellent protection when I drop it as well.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Best phone case I've ever owned.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always feel safe with otterbox fits perfect price is right one of the Best phone case I've ever owned. this is a case that will protect you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good case, I have been buying Otterbox for years.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Indestructible

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is a 10 for me. I’m very hard on cell phones. While it is a chore to remove the iPhone ( until you figure it out) you have protection. When I bought this phone (13 pro max) I broke the glass back in 2 days. It was hard to find this case—went to 3 Best Buy’s. This said, I am ever so pleased. There are tabs for the charger cable input and the on/off ringer. One drawback, given the mass, is it won’t charge on the charging stand—you have to use the chord. Case gets a 10 if you, like me, are had on things.

    I would recommend this to a friend
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