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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 1307 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers commend the Defender Series Pro Hard Shell for Apple iPhone 13 Pro Max and iPhone 12 Pro Max for its excellent protection, fit, grip, ease of use, and overall case quality. Some customers find the belt clip unfashionable and the case a bit bulky. Others mention the price is a little high compared to similar products, and some would prefer it included a screen protector and better wireless charging compatibility. Despite these minor drawbacks, many appreciate its lightweight design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 1,307 reviews
  • Pros mentioned:
    Build quality, Fit

    Rated 5 out of 5 stars

    Good case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality product. Easy and secure fit. Good construction.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Sleek and rugged.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fit, feel, and look! Sleek, yet rugged design. Gives me peace of mind knowing my phone is well protected. Otter box is always the way to keep my gear protected!

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Phone case

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as promised, perfect fit for my I phone. Love the cost

    I would recommend this to a friend
  • Pros mentioned:
    Fit
    Cons mentioned:
    Wireless charging

    Rated 5 out of 5 stars

    Great case for the iPhone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case! Home wireless charger pad works with the case on, but the one in the car won’t. Still yet, I love this case. It fits the iPhone perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Best phone case I ever owned!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Otterbox case is all I ever buy for my phones. They have saved my phones from many distrutable outcomes.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Safe forever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new otter case I know I don’t have to worry about my phone getting damaged if I accidentally drop it

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 4 out of 5 stars

    Otter a bit big

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always, Otter, industry up to standards- but at the price of adding a bit of bulk to an already large phone (IPhone 13 Pro Max)- confident will protect well, but additional bulk is a cost to consider.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Case for Ms. Butterfingers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THis is a terrific case and much needed for my butterfingers

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    A Great Protective Otterbox Case!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this case! I have already dropped my phone once but it protected it just fine. I bought one before but it's was wearing out and I think it was a knockoff. If you are looking for a case that clearly defends your iPhone this is the one to get. I got mine on sale too so even a better deal! Highly recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    OTTER BOX❣️❣️❣️

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE OTTER BOX IS THE BEST SAVED MY PHONE SO MANY TIMES WAY WORTH IT!!!

    I would recommend this to a friend
  • Pros mentioned:
    Build quality

    Rated 5 out of 5 stars

    iPhone case

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very sturdy and heavy Feels like I have a new phone

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Best Phone Case IMO

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My go to for phone cases. Otterbox has never failed to keep my phone safe. The Defender Series Pro case I bought when I got my iPhone 12 Pro was falling apart after about 3 or so years, so it was time for a new one. I've tried other cases but Otterbox is only the brand I've relied on to keep my phone safe since I got an iphone 3GS back in 2008.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    I love my otterbox

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I drop my phone at least several times a day due to using it in a work area. My phone never gets damaged because of the otterbox.

    I would recommend this to a friend
  • Cons mentioned:
    Price, Wireless charging

    Rated 5 out of 5 stars

    Otto case with holster

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The holster is sturdy. Works well for me. Does not work with wireless. I don’t use wireless except for watch. A little pricey.

    I would recommend this to a friend
  • Pros mentioned:
    Build quality

    Rated 5 out of 5 stars

    Very good sturdy quality at a great price.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good sturdy quality at a great price. The associate helped me find it on the rack and installed it on the iPhone for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone case

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this iPhone case only after about 2 years I had to buy a new one and bought this same one very happy and it has made soft landings a couple of times now I didn’t have to worry about my phone breaking

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    A "MUST HAVE" for any phone.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The most important attachment to my very expensive phone. If you're not protecting your phone with one of these, you're asking for trouble because some day, you'll drop your phone and, unless it safely protected, you're screwed!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otterbox Defender Pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case that has saved my phones many times from accidental drops. My preferred option for phone protection. On sale for the lowest price anywhere!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Otter safe

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tough as nails! Great cover! I’m constantly dropping my phone, case holds up extremely well!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Great protection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case protects as advertised.Fits phone perfect easy to install. As far as price I guess if you want quality you got to pay for that.

    I would recommend this to a friend
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