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Customer Ratings & Reviews

Your price for this item is $12.99
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The comparable value price is $64.99

Customer reviews

Rating 4.6 out of 5 stars with 70 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers commend the Defender Series Pro Hard Shell case for its excellent protection of the Google Pixel 7 Pro, and its ease of application. However, some users express concerns about compatibility with screen protectors and the sturdiness of the belt clip. The case's protective qualities are a significant positive, while the screen protector and clip issues represent areas for potential improvement.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-70 of 70 reviews
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    It's a good case but it cost more than normal.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cost a bit more than the others. Seems to protect my wife's phone pretty good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really good phone case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is your best phone case ever. I have dropped my phone so many times in the store on the concrete and it has held up and is very durable

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Clip

    Rated 1 out of 5 stars

    Broken within 24 hours

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OtterBox still hasnt fixed what I consider to bebthe weakest link in their products, the belt clips. Broken within 24 hours of purchase, which is ridiculous. Im getting better phone protection and a better belt clip with a $15 case.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Thanks for the heads-up on the discouraging start with the belt clip/holster component of the Defender Series case for the Pixel 7 Pro. Although we certainly want to be putting out durable products, those specific components are designed to give way under a certain amount of pressure to make sure our Otter friends and fans don't get caught up in any precarious situations.

      We'll definitely have our quality and design teams dig in on this a bit more, and in the meantime, feel free to give our friendly Otters a call at 1-855-688-7269, and we'll be glad to help get you set up with a brand-new warranty replacement to make sure everything is dialed in going forward!

      Best,
      OtterBox Customer Service Team OtterBox

  • Rated 5 out of 5 stars

    Great Black Friday price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works exactly as expected. Great Black Friday price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otterbox Defender Series - Pixel 7 Pro

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Found it at a great price (almost half) at Bestbuy

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Case was too loose

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The car didn’t fit the phone correctly. Once installed, when grabbing the phone, it would make creaking noises. I have owned defender cases for many phones before, but this one fit like a 1 or 2 year old case that starts creaking after having it owned for a long time. Wouldn’t recommend this case, switched to a Caseology Athlex case which fits the phone really well and provides a great level of grip and protection.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Since you've used Defender Series cases in the past, we trust you know what they should feel and sound like, and we're sorry that your most recent one gave you such trouble. This wasn't anything that raised concerns during our internal testing, so we suspect your experience to have been a one-off, but we'll definitely let our quality and design teams know about it.

      Sounds like you've already moved on to something else that you're happy with, but we hope you'll keep us on your radar for any future Pixel protection needs. Please feel welcome to give our friendly Otters a call at 1-855-688-7269 if we can be of further assistance, and we'll always be happy to help!

      Happy Holiday Season,
      OtterBox Customer Support OtterBox

  • Pros mentioned:
    Ease of use, Protection

    Rated 5 out of 5 stars

    Great Protection

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good protection and easy to put together. Nice new look.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otter Box

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bulky but tough as nails!!! Got an awesome discount, thanks Best Buy...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone protection

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a really good case. I had an Otterbox for my Note 10+ but it wasn't as good as this one. Both phones have curved edge screens and the one for the Note 10 doesn't protect the sides while this one comes up slightly higher and protects the sides.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A very well designed protective cover.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very well designed protective cover. Excellent grip - phone will not slip from hands. Belt clip very handy as it also functions as a phone stand on your desk. I love this protective case. Exceeded expectations.

    I would recommend this to a friend
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