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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 567 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers often highlight the excellent protection offered by the Defender Series Pro Hard Shell, along with its good fit and build quality. Some appreciate the grip and the inclusion of a belt clip. However, a few customers have concerns about the bulkiness and price, and some miss the inclusion of a screen protector.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 567 reviews
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    IPad Protection

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Otterbox fits perfectly and includes the belt holster. I’ve had several different models of phone protection and Otterbox ranks at the very top!

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulkiness

    Rated 4 out of 5 stars

    Overall great product!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really love the Otter box brand. It is not too bulky and provides excellent protection for my son's phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A perfect be-feel

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a solid and thoughtfully designed protection case. It feels just as strong as it looks: sturdy, sleek, and secure. The material strikes a perfect balance: the grip isn’t slippery or uncomfortably rough. It’s that just-right feel in your hand that inspires confidence. What sets it apart even more is the included belt clip accessory, which adds another layer of functionality and safety. Whether you're working on the go or want extra peace of mind, the clip offers multiple convenient ways to carry your phone securely. This OtterBox Defender Series Pro delivers reliable protection with an innovative design, making it an excellent choice for anyone serious about keeping their iPhone safe.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great case, easy to install

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection for your phone, easy to install. I wish there were a case this durable that emphasized the phone's own surfaces more, but I don't think that exists.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Otter

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it extra protection on my phone with the hard case I don’t have to worry when I drop my phone

    I would recommend this to a friend
  • Pros mentioned:
    Fit
    Cons mentioned:
    Screen protector

    Rated 4 out of 5 stars

    Good, not great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits my new phone perfectly. I hate that they don’t have the screen protector built in anymore and you have to buy one separately.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Otter Box

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product protects my phone from breakage or damage. I have had multiple Otter boxes and will always use to protect my phone. I haven't had one break yet.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good condition

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iPhone 13 arrived in excellent condition and looks almost brand new. Performance, screen quality, camera, and battery life have all been great, and being fully unlocked made setup easy. I did experience minor call issues on occasion, but nothing major and overall the phone works very well. Still a solid value for a refurbished device at this price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otter box for iPhone 13

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with my purchase. Much lighter than I thought it would be. It has a plastic clip if you want to attach it to a belt or pocket which I think would be helpful. It also has a little cover where you attach the charger to the phone. I would purchase it again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otterbox Defender Phone Case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the sleek design and the durability I have always experienced to protect my phone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OtterBox for the win

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s not super expensive and for the amount of times I’ve dropped it with zero damage to my phone. I’m never buying a cheap case again.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Great case!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case. Fits well. Feel confident that if I drop my phone I won't crack it with the use of this case.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Review of OtterBox Pro Hard Shell for iPhone 15

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The hard shell for my i 15 has worked fine in protecting the i Phone from damage. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    INVEST IN ONE

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use my phone on the jobsite to contact different foreman and other carpenters on a big project site. I definitely needed something to protect my phone and this has been through all the durability tests. My phone has never broke and the case hasn’t shown any significant damage!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Protect your Investment.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With the price of phones these days, you really need to protect that device. I believe the case I bought is one of the strongest ones available!

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Screen protector

    Rated 5 out of 5 stars

    defender case for iPhone 15

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protective case. They used to come with a screen protector/cover. It no longer does.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It looks very sturdy, nice looking. I recommend this case if you want to protect it

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Otterbox 13 delivers

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Otterbox fit my iPhone 13 and fastens to my belt with the easy attached clip. It is easy to remove my phone from the protective case too.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great phone case

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Military grade protection! Always guarding the blind side of my phone!

    I would recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 5 out of 5 stars

    super grippy and durable as always

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    these rugged type of cases are always top quality but carry a hefty price, best value is when its on sale i got this for around $30ish bucks which was a steal. havent dropped my phone yet but i wouldnt be worried anyway. super grippy with all the flip open covers. remember to take apart the case first and lay it in the plastic, then the tpe/rubber.

    I would recommend this to a friend
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