Outlet EventEnds Jan. 19. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $20.99
Clearance
The comparable value price is $49.99

Customer reviews

Rating 4.7 out of 5 stars with 359 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are positive about the Defender Series Pro Modular Case's protection, fit, and ease of use, with many praising its ability to safeguard their phones and its user-friendly design. The case's quality and grip also receive significant praise. However, some customers express concerns about the case's bulkiness and the slight inconvenience of the charging port cover. Overall, the positive feedback on protection and usability outweighs the negative comments.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 359 reviews
  • Pros mentioned:
    Ease of use, Fit, Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Finest Phone Protection

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits phone perfectly, not too bulky or heavy, ultimate damage protection. Easy on & off application. Belt clip/stand a bonus.

    I would recommend this to a friend
  • Pros mentioned:
    Case quality, Fit, Protection

    Rated 5 out of 5 stars

    Don't let your phone be naked, protect it right!

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OtterBox has come a long way from the old clunky boxes of yesteryear. They now fit better with the same protection if not better than before. I have been very happy with the quality of my case as well as the peace of mind knowing that if anything ever happens that it will be covered. I have dropped my phone on the face many many times and every time it has been protected by the case. The lip of the case is up just enough that the face is protected. Very happy with it and will continue to use the OtterBox brand in the future.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Fit, Protection

    Rated 5 out of 5 stars

    A nice solid case to protect your phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a case to protect my new phone. This was my choice because I had one for my I pad mini. That has kept my I pad like new. It was a great fit for my Samsung G 9. Easy to put on and seems like it will protect the phone.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Grip, Protection

    Rated 5 out of 5 stars

    Case has a Great look and feel.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case fits the phone perfectly. The case sets well in your hand and has no slip grips on the side of the case. The three piece case is rugged to provide excellent drop protection.

    I would recommend this to a friend
  • Pros mentioned:
    Case quality, Fit, Grip

    Rated 5 out of 5 stars

    OtterBox Delivers

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've owned many OtterBox cell phone cases and as always this is another great buy. Strong, rugged, fits very well. Excellent feel and grip.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    This case saved my phone!

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works! This case has saved my phone on multiple occasions. The clip is good. I use it to attach my phone to my waistband. The kickstand on the case is good when I do a conference call with family who live far away, and for watching a movie.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    This otter box is compact.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compact, Fits easily into a pocket. Seems to protect my phone, however, it hasn't had a real test yet. It is much better than the otter box for my previous phone. The box fits tight around my phone and it was a great value for the quality.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Great fit/style for phone

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone case fits phone very well and looks stylish without too much attention. I've yet to see how the phone handles being dropped but i think this case will do okay. The case also fits well into pant and coat pockets without taking up too much room

    I would recommend this to a friend
  • Pros mentioned:
    Grip, Protection

    Rated 5 out of 5 stars

    Otterbox for my Samsung

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Otterbox was a great investment for me. I've used other brands in the past, and they did not offer the same protection for my phone. The rubber grip makes it easier to hold onto my phone. Worth the extra money.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Beats having to pay for a new screen.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not knowing when or if I may drop my phone, this item gives me comfort in the event that I do. Plus it is not bulky. Plus it was easy to apply. However I would have preferred that it came with a screen protector. This one did not.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Charging port

    Rated 4 out of 5 stars

    Good solid case overall

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my new phone. A bit tricky to get on and off when needed. Also, not a fan of having to pull out the little cover for the charging port. That'll probably wear out and break after a time. But overall a good case to protect my phone.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Fit

    Rated 5 out of 5 stars

    best case out there

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried to get by with a cheaper case. lasted a year. should have bought this from the beginning. perfect fit, easy to install and works great. worth the extra money.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Protection Supreme!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been an Otter Box fan for awhile now. Same as before, fits like a glove and really protects my new phone. Will be hard to get me off the OB Bandwagon.

    I would recommend this to a friend
  • Pros mentioned:
    Case quality, Protection

    Rated 5 out of 5 stars

    Case

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it . For the price it really protects my phone. I am careless with my phone. This otterBox case is awesome and strong.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    100% safe protection

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protector, especially if your clumsy always dropping your phone totally comes in handy. And I like how I can clip it in my pocket panta or belt

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Sturdy, excellent protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for teen grandson who constantly uses cell phone, Sturdy case protection gives peace of mind that phone won't crack easily, The clip is an extra plus.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    OtterBox does it again

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OtterBox does it again, The OtterBox - Defender Series Pro Modular Case for Samsung Galaxy S9 in Black works well. It was a gift to my father as he needed a new phone. He's the type that does not like carrying his smart phone in his pocket and prefers a holster clipped on to his belt. He likes the easy and quick access to his phone in the event of a phone call or the quick draw of a photo opportunity. The build it well made as with many of the OtterBox brand products. It provides good protection to a smart phone investment. I recommend this OtterBox!

    I would recommend this to a friend
  • Pros mentioned:
    Case quality, Fit

    Rated 5 out of 5 stars

    OtterBox - Defender Series Pro Modular Case

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good OtterBox case. fits perfectly for the S9. very strong. will get another one as a back up soon.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Robust case built for my phone.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is very tough. Fits my S9 like a glove! A little on the pricey side, but my investment in my phone is being protected.

    I would recommend this to a friend
  • Pros mentioned:
    Grip
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Good phone cover!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the texture, there is enough grip to make it harder to drop the phone when bumped and it doesn't make my phone feel bulky.

    I would recommend this to a friend
Sponsored