Refund Refresh 4-Day SaleEnds Monday. Limited quantities. No rainchecks.Shop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 78 reviews

Rating Filter

Pros mentioned filter

Cons mentioned filter

96%
would recommend
to a friend

Customers are saying

Customers regard the Defender Series Pro Modular Case for Samsung Galaxy S9+ highly for its protective qualities and ease of use. Many appreciate the case's durability and snug fit, although some find it a bit bulky. A common complaint centers on the lack of an included screen protector, requiring users to purchase one separately. The belt clip, while convenient for some, has also proven to be a point of concern for its fragility.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 78 reviews
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Perfect fit for Samsung Galaxy S9+

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking to replace my dad's broken case that would be durable and easy to work with. I came across the OtterBox. I should have purchased this the first time. It fits perfectly, somewhat easy to install for a first-timer dealing with this brand, and quite durable with the way my dad handles the phone. The buttons are easy to press as well as easy access to attaching the USB-C. The only thing I wish it had was some type of kickstand so my dad doesn't need to prop it up against something just to watch his videos.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Screen protector

    Rated 4 out of 5 stars

    Great case

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my go to case for all my phones. Have always withstood the test of time, drops and normal wear and tear. Only drawback for the S9+ is the lack of an additional protective screen.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Always great cases

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always been a fan of Otterbox. Great quality and durability. Pretty easy to put on, too. I would say my only complaint is the price but, you get what you pay for.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Great protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A typically rigged Otter Box which provides excellent protection for your phone. It is a bit bulky but therein lies the protection. Provides excellent protection for your phone.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Screen protector

    Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Strong. Offers great protection EXCEPT it does not come with a screen protector.

    I would recommend this to a friend
  • Pros mentioned:
    Case quality

    Rated 4 out of 5 stars

    Great protection but Holster Breaks

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had to purchase 3 new Otterbox Defender cases for my S9+. The belt holster clip has broken 5 times and the small block that locks the phone in place broke oncr. Otterbox has warrentied out 2 of Defenders but I had to buy the next replacement. They used to sell just the holster seperately but didn't this time until the S10+ came out. The Defender case is indestructable. I've dropped my phone several times and not a scratch on the screen or phone. Even though the belt clips broke, it's still the best case on the market.

    I would recommend this to a friend
  • Pros mentioned:
    Case quality

    Rated 5 out of 5 stars

    Gotta Love the Clip

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this case as a gift for my mom's new Samsung Galaxy S9+. It's slim and encases the whole phone perfectly. The case's clip comes in handy when she attends my nephew's soccer and baseball games, as she prefers not to carry a purse on the field. I've always had an OtterBox case for my phones, and they're the most protective of all the cases out there.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Otterbox Samsung Galaxy S9+ case

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I first got the phone I purchased another (expensive) case. It didn't last six mouths. I'm a truck driver and tend to be a little rough on phones and cases. I've had the Otterbox now for three mouths and it looks like the day I bought it. I've dropped it a few time with the Otterbox, but you wouldn't know it to look at it. If you need to protect your phone like I do. You can't go wrong with the Otterbox.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Protection

    Rated 5 out of 5 stars

    perfect for its purpose

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protects my phone perfectly. Easy to use and the clip-ons make it very convenient.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Screen protector

    Rated 5 out of 5 stars

    Good protection allready dropped no damage to phon

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good protection only thing would be better if it had a screen protector

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Protection

    Rated 5 out of 5 stars

    Great case

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my 13 yr old. Easy to use. Protects the phone well.

    I would recommend this to a friend
  • Cons mentioned:
    Screen protector

    Rated 5 out of 5 stars

    Good case

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only negative with this case is finding a screen protector that will work with it. These fit so precicely that any thickness at all in the screen protector causes issues. The curved edges on the Galaxy S9+ are the issue I think. So they cant have a built in screen protector like most other Defender series cases.

    I would recommend this to a friend
  • Cons mentioned:
    Screen protector

    Rated 5 out of 5 stars

    Great case for Galaxy s9 plus

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you need a case with a belt clip and one that can take a beating, this is it. Also, we put this case on after putting a glass screen protector on. Fits fine. no issues with pushing buttons or coming off due to glass. This case does not have a built in screen protector. Would buy again

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great product for a phone!

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone protecting case has saved my husband's phone from breaking! It as been dropped numerous times, but this Itterbox case does it's job. The screen has been protected through many drops on the concrete. My husband is very happy with this phone case!

    I would recommend this to a friend
  • Cons mentioned:
    Screen protector

    Rated 5 out of 5 stars

    Great protection but no screen protectant

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the case. My phone has been great, only issue is that you need the otterbox screen protector. It didn't go with another great brand screen protector

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    YOU NEED THIS IN YOUR LIFE!!!!!

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this case! It’s really bulky but it works great on protecting your phone. You can drop your phone and it will still be intact recommend this 100%

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Amazing!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love throwing my phone against the wall when I get into an argument with my GF. This case is so perfect to protect it.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Works great

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Drop my phone several times a day, never had a problem. kees my phone secured on my side when I ride my motorcycle, never concerned about it coming unclipped.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Otter Box all the way!

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection for your phone. The clip on the holster broke within a month but OtterBox sent me a replacement absolutely free and has been working great!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Otter Box phone case

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband is a construction worker and is very hard on his phone this case works wonders and protects the phone he really enjoys it.

    I would recommend this to a friend
Sponsored