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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 61 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are impressed with the Defender Series Pro XT's protective qualities, high-quality materials, and snug fit. Many appreciate its durability and slim profile, despite some concerns about the charger port cover's durability and the lack of a built-in screen protector. Positive feedback frequently highlights the case's ability to safeguard the phone effectively. While some users found the case slightly bulky, the overall consensus points to a well-made and protective product.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 61 reviews
  • Pros mentioned:
    Protection
    Cons mentioned:
    Charger port

    Rated 4 out of 5 stars

    A little DISAPPOINTED

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OtterBox phone covers have never let me down. I’ve tested them repeatedly with falls on wood floors and cement with no damage. I really like the small cover over the charging receptacle that keeps dirt and dust out, however, 6 months along and that little cover has broken off from use. My phone is a fairly new 13 mini and holds a good charge so I’m not over using it. Hence the loss of one star in this review. I would still highly recommend it!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Quality
    Cons mentioned:
    Screen cover

    Rated 5 out of 5 stars

    Cleaver design

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This OtterBox Defender is unlike their classic model. There is on plastic screen cover and it doesn't come with a belt clip. At the discounted price I paid, I think it was a very good value though (see star rating). The case is two pieces that snug the phone firmly into place and feels very comfortable to hold. It's not easy to make this happen, but once it's done it's not going to come apart very easily either. Sadly, Apple's design doesn't let the phone's accent colors show up except around the camera lens rings and the exposed ringer on/off switch. I haven't tried the MagSafe feature yet, so I can't comment on that.

    I would recommend this to a friend
  • Pros mentioned:
    Quality
    Cons mentioned:
    Bulk

    Rated 4 out of 5 stars

    Great design, my favorite otterbox so far!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this case! Probably one of my favorite otterbox cases I’ve owned and I’ve been using otterbox cases for a while now. It’s sturdy, not too bulky like the traditional ones, MagSafe works amazing (just snaps onto the chargers and the magnet is pretty strong). The reason I’m giving 4 stars is bc the outer frame doesn’t flush with the case nor the phone. And when I say that it’s hard to see, but you can see dust accumulate on the edges, and that’s kinda when you know what’s going on. Another challenge is to basically putting your phone in it. It’s tricky but once you do, it fits pretty snug. Overall, I would say this is a must have if you want to keep your phone safe for a long time.

    I would recommend this to a friend
  • Pros mentioned:
    Protection, Quality
    Cons mentioned:
    Screen cover

    Rated 4 out of 5 stars

    OtterBox Defender ProXT

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case is very sturdy and protective of most of the phone. Wished that it had an integrated protective covering for the front. Overall good case though.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Offers great protection

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otter box has been my go to for iPhone cases for years now. I fully trust them to protect my phone against drops. This is no different.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Solid case so far

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fit is good, maybe the best fitting phone case I've ever put on actually. It fits so well that I hate the idea of ever having to squeeze this thing out of the case. The silent mode side switch is pretty difficult to get to because of the bulk of the case, but I'm not too worried about that. Offers good protection for the screen and the big camera bulge as well. More relevant feedback will be after a year or two.

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Highly recommend!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very sturdy and protective case. It’s also slim enough to work well with the MagSafe chargers!

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 4 out of 5 stars

    Good case not too bulky

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good case, not overly bulky. Protects the phone well.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Quality

    Rated 5 out of 5 stars

    Great case!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case. Fits well and durable. I always buy Otterbox cases.

    I would recommend this to a friend
  • Pros mentioned:
    Protection, Quality

    Rated 5 out of 5 stars

    Thank you

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you. Very good. Good quality. Good protection. Obey rating of excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    iphone 13 mini

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great Product fits great on phone top one to protect your phone

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Best for phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent fit. Provides great protection for your phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Medium Protection Case.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case was somewhat thin and look like it could provide only medium level protection. It also wasn't very grippy. It will, however, work with a cheap wireless charger. I settled on a standard Defender Pro which is thicker with way better grip and protection, but it required a more expensive wireless charger (Samsung EP-N5200)

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Very satisfied with purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Protects my cell phone without the extra bulk.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Good case

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good case. Rugged and slim. Never taking it off.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Otterbox MagSafe XT case for iPhone Mini 13

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks good and very protective. Recommend ordering screen and camera lenses to go with case for added protection. Also ordered Otterbox belt holster designed for this model as well as additional MagSafe accessories. Overall happy with product.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Sturdy, lint free phone case

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone case for the iPhone 13mini. I’ve dropped it numerous times and it’s protected well. Make sure to read the entire manual inside. It has a code for a free holster if you like. I ordered one and it fits nice on my belt.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Otterbox for iPhone13

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been an Otterbox user for years. This case protects the iPhone 13 without interfering with its operation. Also the case doesn't add very much to the bulk of the phone.

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 4 out of 5 stars

    Mr.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It seems like a good solid case and works well with all the buttons to use the phone. I'm very satisfied so far.

    I would recommend this to a friend
  • Cons mentioned:
    Charger port

    Rated 5 out of 5 stars

    Works!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive dropped it a couple times and so far nothing bad has happened. I can’t charge with my mag charger .

    I would recommend this to a friend
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