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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 260 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

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88%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 260 reviews
  • Rated 3 out of 5 stars

    Big, Clunky, Secure, but looks terrible.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this case today for my 16 Pro Max. After installing it, I've realized how dumb this design is with the cut out for the Camera Roll. Very unfortunate as I've had an otterbox/lifeproof for every single iphone I've owned. I guess I'll be getting an OEM Apple case as they found a solution that avoids having the cut out on the side

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      The new and improved designed cases work seamlessly with Apple's new camera control button on the Apple iPhone 16 line of cases. Our engineering team not only found that the new notch does not diminish the drop protection of the case, we also re-engineered these cases to be Drop+ 7x rated. Please give our CS Team a call at 1-855-688-7269, or reach out to us via chat, and we are happy to help with any other questions or concerns you may have. OtterBox

  • Rated 5 out of 5 stars

    Great phone!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the bigger screen…so fast and absolutely love using this phone!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing quality for how light it looks. Def love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can show the beauty of the color of my phone. I can’t take a picture of it lol.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice firm case with a good sleek feel. I love how you can still see how your phone looks with the transparent back

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this has been one of the best cases I've bought in a long time!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    16 pro max

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone case but the back is super slippery and a finger print magnet way worse then any other clear case

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello, Richard! We’re so sorry to hear about the trouble with your product! Please reach out to our Customer Service Team via chat, and we are happy to help with any questions or concerns you may have on this! OtterBox

  • Rated 5 out of 5 stars

    Case

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really recommend this case it is very stable. It is very comfortable and I really recommend It.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ole faithful!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can never go wrong with Otterbox. All my old phones still look new because of it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone case

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t go wrong with the otter ox! Few drops and no problems so far

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good choice.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buy it, don't think to much. Feel safe every day. 100% recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    otterbox iphone cases

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bouggt 2 otterbox iphone cases and really like them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great strong case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good strong yet attractive case. Bought for my teenage son and he loves it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Space around the camera button

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always been a fan of otterbox cases. I have used them for iphones and ipads with no complaints. The only problem i have with this case is the open space around the camera button. It looks bad and offers no protection for the edge of the screen in that area. For that reason i will be returning this product and going with something else.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello! The new and improved designed cases work seamlessly with Apple's new camera control button on the Apple iPhone 16 line of cases. Our engineering team not only found that the new notch does not diminish the drop protection of the case, we also re-engineered these cases to be Drop+ 7x rated. Please give our CS Team a call at 1-855-688-7269, or reach out to us via chat, and we are happy to help with any other questions or concerns you may have. OtterBox

  • Rated 5 out of 5 stars

    Wonderful

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great I love it looks wonderful on my new phone

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not a fan.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a fan of the cutout for the camera button - leaves a portion of the phone body and screen vulnerable to damage. MagSafe magnet also fell out within the first week, my guess is not enough adhesive. Too expensive for what it is.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello, Scott! The new and improved designed cases work seamlessly with Apple's new camera control button on the Apple iPhone 16 line of cases. Please give our CS Team a call, or reach out to us via chat, and we are happy to help with any other questions or concerns you may have. OtterBox

  • Rated 3 out of 5 stars

    Not enough protection

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The seems good overall. Just don’t like that the camera button is left unprotected.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      The new and improved designed cases work seamlessly with Apple's new camera control button on the Apple iPhone 16 line of cases. Our engineering team not only found that the new notch does not diminish the drop protection of the case. Please reach out to our Customer Service Team via chat, and we are happy to help with any questions or concerns you may have on this! OtterBox

  • Rated 3 out of 5 stars

    Goodnot great.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It looks nice but overheats the phone way too easily.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      We’re so sorry to hear about the trouble with your product! Please reach out to our Customer Service Team via chat, and we are happy to help with any questions or concerns you may have on this! OtterBox

  • Rated 1 out of 5 stars

    The worst otterbox case I've ever bought.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy otterbox case for my phone. I got six people I get these cases for. This year otterbox case is the worst. I understand theres a new Control button on iPhone 16 pro max. But the cut out for Control button leaves the phone exposed for damage. And the purpose of buying a protection case is to help protect the phone from damage. This otterbox case does not do that. Luckily I have a screen protector on my phone. if I didn't, this case would really serve no purpose. even though I have a protection screen on my phone. The protection screen constantly gets damaged because of the cut out on this case. the protection screen gets instantly damage from a drop. which normally doesn't happen. the only difference between the screen protector I always buy with the otter box case is the cutout. Horrible idea. I never thought about buying a case different from otterbox. but for the first time ever. I'm looking at other cases. SMH. Otterbox really left me disappointed with this case. I don't understand way they haven't offered other options. Might be the last otterbox I buy.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      The new and improved designed cases work seamlessly with Apple's new camera control button on the Apple iPhone 16 line of cases. Our engineering team not only found that the new notch does not diminish the drop protection of the case. We’re so sorry to hear about the trouble with your product! Please reach out to our Customer Service Team via chat, and we are happy to help with any questions or concerns you may have on this! OtterBox

  • Rated 1 out of 5 stars

    Poor product now. Used to warranty the phone too

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had on otter box on my last iPhone, screen front and back shattered. Thought I would give them a try again with my new iPhone. Haven’t dropped it to see if it’s protected yet but the free belt clip has a piece that sticks out, that goes against the screen. Needless to say that will crack your screen. Was on the riding mower and the bumps in the yard must have been enough for that to bounce off the screen. Found out when the last phone broke, otter box doesn’t warranty the phone anymore just sends you a new case for your broken phone.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      We’re sorry to hear about your damaged device. Our cases are very protective, but some variables can’t be predicted. We’re happy to send a new OtterBox product under our product warranty, but we are unable to extend our warranty to the device itself, as we are not the manufacturer. Please reach out to us via chat with any questions or if you would like a new case. OtterBox

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