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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 259 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers highly value the Defender Series Pro XT Hard Shell for MagSafe for Apple iPhone 16 Pro Max for its protection, perfect fit, and exceptional build quality. Users appreciate the improved grip and MagSafe compatibility offered by the case. However, some customers find the phone case to be bulky, and a few have concerns about the camera cutout.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 259 reviews
  • Rated 5 out of 5 stars

    Happy Customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Found the product working as intended sales help was great helping me picking out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case a little hard to get on and a little pricey but overall good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s reliable and worth getting if you’re not opting for a custom case. Having the cover for your charge port is nice. MagSafe, if you have a protective cover on your camera lens it might protrude and suffer damage if dropped.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone Case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case kept my girls phone safe all the times she drops it

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Best Iphone Case

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is amazing, makes your cell phone safe and looks fancy!

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Phone case

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bulky, fits perfectly in my hands when holding

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Camera shield

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent protection to your iPhone camera ⭐️⭐️⭐️⭐️⭐️

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Protects my phone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protects my phone a lot and i drop my phone a lot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    10/10

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case for dust related work great protection all around

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Good protection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent protection, the price is good, and the brand is good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best cases I have purchased for my iPhone.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    16promax

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits perfect. Cant complain on the Xt design. Go otterboc

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement Otterbox

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good...this was to replace my first Otterbox which fell apart...

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Otterbox Defender 16 pro max

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was an excellent case tbh in protection and style

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Otterbox Defender Series Pro XT iPhone 16 Pro Max

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good protection without being too bulky. Not sure why the camera button has a notch in the case instead of a cover like the other buttons.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 2 out of 5 stars

    Major design flaw in the button cutout

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall the protection provided by this case is fine; what youd expect from this model of case on any of the previous iphone generations, however the cutout for the new camera button on the 16 models is absolutely abysmal. Ive gone through 3 screen protectors since getting this case and all of them had broken because of the lack of screen and body coverage over that button from minor drops not to mention that button is glass.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello! The new and improved designed cases work seamlessly with Apple's new camera control button on the Apple iPhone 16 line of cases. Our engineering team not only found that the new notch does not diminish the drop protection of the case, we also re-engineered these cases to be Drop+ 7x rated. Please reach out to us via chat, and we are happy to help with any other questions or concerns you may have. OtterBox

  • Rated 5 out of 5 stars

    Just what I wanted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The color of this case if just what I was looking for.

    I would recommend this to a friend
  • Cons mentioned:
    Camera cutout

    Rated 3 out of 5 stars

    Ugly cutout.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good case always from Otterbox. Do not like the cutout for the camera button better options that protect just as good.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello Nick! The new and improved designed cases work seamlessly with Apple's new camera control button on the Apple iPhone 16 line of cases. Our engineering team not only found that the new notch does not diminish the drop protection of the case, we also re-engineered these cases to be Drop+ 7x rated. Please reach out to us via chat, and we are happy to help with any other questions or concerns you may have. OtterBox

  • Rated 5 out of 5 stars

    Solid magsafe option

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    by far my favorite series of cases ive had one on every phone for the last 5 years never have issues with them and often get offered free repacemtns when rubber wears out ect the mag safe ring is solid and strong on the back

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I-phone 16 pro max otter box case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent case! Case is slim and bulky. Fits in your hand like it’s not on the phone!!

    I would recommend this to a friend
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