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Customer Ratings & Reviews

Your price for this item is $79.99

Customer reviews

Rating 4.5 out of 5 stars with 236 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

86%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 236 reviews
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can show the beauty of the color of my phone. I can’t take a picture of it lol.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this has been one of the best cases I've bought in a long time!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice firm case with a good sleek feel. I love how you can still see how your phone looks with the transparent back

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    otterbox iphone cases

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bouggt 2 otterbox iphone cases and really like them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ole faithful!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can never go wrong with Otterbox. All my old phones still look new because of it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Case

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really recommend this case it is very stable. It is very comfortable and I really recommend It.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone case

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t go wrong with the otter ox! Few drops and no problems so far

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not enough protection

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The seems good overall. Just don’t like that the camera button is left unprotected.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      The new and improved designed cases work seamlessly with Apple's new camera control button on the Apple iPhone 16 line of cases. Our engineering team not only found that the new notch does not diminish the drop protection of the case. Please reach out to our Customer Service Team via chat, and we are happy to help with any questions or concerns you may have on this! OtterBox

  • Rated 5 out of 5 stars

    Very good choice.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buy it, don't think to much. Feel safe every day. 100% recommend.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Space around the camera button

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always been a fan of otterbox cases. I have used them for iphones and ipads with no complaints. The only problem i have with this case is the open space around the camera button. It looks bad and offers no protection for the edge of the screen in that area. For that reason i will be returning this product and going with something else.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello! The new and improved designed cases work seamlessly with Apple's new camera control button on the Apple iPhone 16 line of cases. Our engineering team not only found that the new notch does not diminish the drop protection of the case, we also re-engineered these cases to be Drop+ 7x rated. Please give our CS Team a call at 1-855-688-7269, or reach out to us via chat, and we are happy to help with any other questions or concerns you may have. OtterBox

  • Rated 2 out of 5 stars

    Not a fan.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a fan of the cutout for the camera button - leaves a portion of the phone body and screen vulnerable to damage. MagSafe magnet also fell out within the first week, my guess is not enough adhesive. Too expensive for what it is.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello, Scott! The new and improved designed cases work seamlessly with Apple's new camera control button on the Apple iPhone 16 line of cases. Please give our CS Team a call, or reach out to us via chat, and we are happy to help with any other questions or concerns you may have. OtterBox

  • Rated 3 out of 5 stars

    Goodnot great.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It looks nice but overheats the phone way too easily.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      We’re so sorry to hear about the trouble with your product! Please reach out to our Customer Service Team via chat, and we are happy to help with any questions or concerns you may have on this! OtterBox

  • Rated 5 out of 5 stars

    Great strong case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good strong yet attractive case. Bought for my teenage son and he loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great I love it looks wonderful on my new phone

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor product now. Used to warranty the phone too

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had on otter box on my last iPhone, screen front and back shattered. Thought I would give them a try again with my new iPhone. Haven’t dropped it to see if it’s protected yet but the free belt clip has a piece that sticks out, that goes against the screen. Needless to say that will crack your screen. Was on the riding mower and the bumps in the yard must have been enough for that to bounce off the screen. Found out when the last phone broke, otter box doesn’t warranty the phone anymore just sends you a new case for your broken phone.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      We’re sorry to hear about your damaged device. Our cases are very protective, but some variables can’t be predicted. We’re happy to send a new OtterBox product under our product warranty, but we are unable to extend our warranty to the device itself, as we are not the manufacturer. Please reach out to us via chat with any questions or if you would like a new case. OtterBox

  • Rated 1 out of 5 stars

    The worst otterbox case I've ever bought.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy otterbox case for my phone. I got six people I get these cases for. This year otterbox case is the worst. I understand theres a new Control button on iPhone 16 pro max. But the cut out for Control button leaves the phone exposed for damage. And the purpose of buying a protection case is to help protect the phone from damage. This otterbox case does not do that. Luckily I have a screen protector on my phone. if I didn't, this case would really serve no purpose. even though I have a protection screen on my phone. The protection screen constantly gets damaged because of the cut out on this case. the protection screen gets instantly damage from a drop. which normally doesn't happen. the only difference between the screen protector I always buy with the otter box case is the cutout. Horrible idea. I never thought about buying a case different from otterbox. but for the first time ever. I'm looking at other cases. SMH. Otterbox really left me disappointed with this case. I don't understand way they haven't offered other options. Might be the last otterbox I buy.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      The new and improved designed cases work seamlessly with Apple's new camera control button on the Apple iPhone 16 line of cases. Our engineering team not only found that the new notch does not diminish the drop protection of the case. We’re so sorry to hear about the trouble with your product! Please reach out to our Customer Service Team via chat, and we are happy to help with any questions or concerns you may have on this! OtterBox

  • Rated 2 out of 5 stars

    Flawed Design

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve always been a fan of OtterBox Defender series cases , so I was excited to try this one out. The OtterBox Defender Pro XT case for the iPhone 16 Pro Max, is a decent and sturdy option, but it has a flawed design. The notch in the case for the new camera button leaves a vulnerable 1-inch area where the screen lacks protection. Due to this, I’ve already cracked the tempered glass screen protector on my phone. As a result, I’ll be returning this case.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello! The new and improved designed cases work seamlessly with Apple's new camera control button on the Apple iPhone 16 line of cases. Our engineering team not only found that the new notch does not diminish the drop protection of the case, we also re-engineered these cases to be Drop+ 7x rated. Please give our Customer Service Team a call, or reach out to us via chat, and we are happy to help with any other questions or concerns you may have. OtterBox

  • Rated 1 out of 5 stars

    Otter Box Defender XT

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otterbox has always ben a high teir phone case brand, and this case was an 80 dollar case. The mag safe batteries literally peeled off and cause an ugly glue outline which one dirty looked horendous. Cannot use wireless charging now that the case is defective and un usable. Due to best buys return and exchange policy i was left with an 80 dollar paper weight

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello! We are so sorry to hear you experienced an issue with the MagSafe component of your case. Please reach out to our CS Team by phone or via chat, and we are happy to help with this, as we have a great warranty! OtterBox

  • Rated 2 out of 5 stars

    Otterbox cover

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Scratches easily, adds alot of extra circumference around iphone, so it doesn’t easily fit into pockets.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello! We are so sorry to hear you are experiencing a scratching issue with your case. Please reach out to our CS Team by phone or via chat, and we are happy to help with this situation! This case also features a belt clip holster accessory if that would be a helpful option for carrying your device! OtterBox

  • Rated 1 out of 5 stars

    Logistics, logistics, logistics…

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Products okay. Best Buy service on the other hand… not so good. I placed the order on a Saturday.. I was expecting to receive the order by Tuesday next week. It finally arrived on Thursday (2 days after). The reason? Apparently FedEx. Im sure Amazon would’ve been able to deliver the product within the same day the order was placed. If you want the product.. make yourself a favor and go ahead and pick it up at the store yourself.

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      We are confident that the retailer will help with this issue. Please feel free to reach out to the retailer you are working with on this. Please reach out to us via chat if you need any product assistance! OtterBox