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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 157 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers highly value the Power Pack Series 10,000 mAh Portable Charger's long battery life and durability, with many praising its sturdy construction. Positive feedback also highlights its compatibility with most USB devices and its convenient size and weight. While some find the charger somewhat large, the overall consensus points to a positive user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 157 reviews
  • Pros mentioned:
    Durability

    Rated 5 out of 5 stars

    Exactly as described

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly as described. It’s small and portable. It doesn’t not come with a lighting end

    I would recommend this to a friend
  • Pros mentioned:
    Charging speed
    Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Great for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although OtterBox is known for their great phone cases this product meets the same standards. It has a good charge capacity with great anti-shock drop features. I’ve use this with my iPhone and allowed a passenger on a flight to use it with their Samsung phone and it charged both extraordinarily quickly. If you’re looking for a great battery back up option that’s not too bulky this fits the bill.

    I would recommend this to a friend
  • Pros mentioned:
    Durability
    Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Convenient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for charging multiple items for extended time. Not bulky, easy to carry around.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Usb

    Rated 5 out of 5 stars

    GREAT QUALITY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this to charge my iPad and iPhone when I travel and at home. It has multiple chargers in it for both devices and is reliable and works great. My family has also started using it. If you haven’t had a bigger battery pack it does take a little longer to charge and is heavier than the smaller ones I’ve had in the past but it is well worth it as I go days without charging it. It also has 4 lights that indicate the charge so there is no guessing.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Charging speed, Durability

    Rated 5 out of 5 stars

    Good charger

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very sturdy, good battery storage. Charges up pretty quickly, too.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great charger

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I personally love everything otterbox it's perfect for everyday I always keep it in my backpack. Long battery life

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Charging speed
    Cons mentioned:
    Size

    Rated 4 out of 5 stars

    Really good power bank.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was really surprised how many full charges I get on my iPhone with this, and charges fast. Only downside is that it’s a little bit thicker than other power banks.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Excellent to have on hand

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for the hurricane heading for the coast in case we lost power. It was a nice feeling to know I would still be able to keep my phone charged.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The perfect power bank , you can have at least 4 to 5 full charges.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great purchase!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery pack stays charged for days at a time. Great product!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Power for hours

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for hurricane season it came in handy

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Otterbox Power Bank

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Found this on sale for $25 and bought it for a trip to New York and Boston. In one day our group was able to charge three different phones and still have plenty battery life left. I carry this charger in my bag all the time now and use whenever its needed. It is a little on the heavy side, but it works like a charm.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Charging speed

    Rated 5 out of 5 stars

    Great charger for multiple items

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very glad I purchased this charger. It is great for trips, places such as Walt Disney, and Go Pro adventures. It charges relatively fast and maintains it´s own charge as well.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Durability

    Rated 5 out of 5 stars

    Great battery pack. Use it extensively!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great battery pack. Use it extensively! I bought 2... I gave one to my kid as well. I use this almost daily and I like the otterbox toughness!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Durability

    Rated 5 out of 5 stars

    Handy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality and durable. Seems to hold a good charge and easy to use. Only had it a week but otterbox is usually good quality products.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good Battery but I got a return

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have three of these battery pack as and they are the best ones I have had. I ordered online and received a package that had been opened and had tape on it saying it had been inspected. But it was missing the charging cord. I like the product, but don’t appreciate getting an open boxed return without being told that was what I was ordering!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Charging speed

    Rated 5 out of 5 stars

    Electrifying

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This block of power is amazing!!!!!! Charges fast!!! And for some reason my phone’s charge seems to last a lot longer

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Durability

    Rated 5 out of 5 stars

    Great Charger

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great charger for on the go. Especially when there’s no outlets around. It’ll charge your phone a few times.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Durability

    Rated 5 out of 5 stars

    Good emergency power

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The rugged case and slim design make this different than many portable power banks. Easier to carry than some.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Charging speed

    Rated 5 out of 5 stars

    Great portable battery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Charges my phone really fast to 100% multiple times. My iPhone battery is degraded and I'm glad I bought this.

    I would recommend this to a friend
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