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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 345 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers value the excellent protection and snug fit offered by the Symmetry Clear Series case. Many appreciate the case's design and high-quality construction, noting its ease of use and lightweight nature. However, some find the case slippery and others mention concerns about button responsiveness and the price point. Overall, the positive feedback on protection and fit outweighs the negative comments regarding grip and cost.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 345 reviews
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Fit to Order

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife is an Otterbox fan, and loves how the transparent nature keeps the aesthetic, slim look of her iPhone 12. The added bonus is the artful, delicate design. The clear cover is a firm fit and surprisingly comfortable to hold.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Protection

    Rated 3 out of 5 stars

    Difficult to put on/take off phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality product, nice design, protects my phone well. Only problem - it’s nearly impossible to put on or remove from my phone. I honestly feel like I’m going to shatter the phone when I’m trying to take the case off!

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Great to hear the Symmetry Clear Series case is getting it done in terms of protection, but you certainly shouldn't be having that tough of a time installing or removing it. Feel free to give our friendly Otters a call at 1-855-688-7269 and we'll be glad to help get you a fresh start with a brand-new warranty replacement that is sure to provide a great fit for that trusted protection going forward!

      Best,
      OtterBox Customer Service Team OtterBox

  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Another great case from Otterbox

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have always used Otterbox cases on all of our phones. I purchased this one for my daughters new iPhone. She's dropped it a ew times and it still looks brand new. The case does a great job of protecting your phone.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Really great case

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is much sturdier and protective than it looks. I've dropped my phone several times with no problem, but I do have the tempered glass on the display. The case looks good too.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Good Grip and IPhone Color Shows

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that I can see the color of my iPhone through the case and the design adds a little extra style. I also like that the sides have a good grip to them.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Always go with Otterbox

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well and does it’s job! We have always used This Otterbox for our phones, and this one has performed just as good as the rest! This one add flare with the Wallflower design that works well with a white phone

    I would recommend this to a friend
  • Cons mentioned:
    Grip

    Rated 5 out of 5 stars

    Solves problem of sleek slippery phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I need something so phone is not slippery when I pull it out of my pocket. Having dropped my new phone twice, I went back to Best Buy to get an otter box similar to the one I had on my last phone. Glad I did

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Pretty

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for my new iPhone. It’s a sturdy plastic with gold roses. Love that it’s clear so you can see the pretty mint green color of my phone.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    Magnetic connection ??

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case fits very well. Sometimes I have to adjust the phone when trying to set up the magnetic charger. I’m not sure if it is just how it connects or if the case is a bit too thick to connect properly.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    iPhone case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case is slim but strong. Fits just right and isn’t bulky at all. Cases can sometimes change the feel of the phone but not this one. Hopefully I don’t drop the phone but even if it happens this case seems to be strong enough to withstand some beating.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Otter box

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this otter box for my husband and it’s one of the greatest box I auger bought for him his phone has been saved so many times from breaking

    I would recommend this to a friend
  • Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Otterbox Symmetry Series IPhone 12/12 Pro

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light and less bulky Otterbox case. Easy to grip and slide in pocket. I got it on sale so I got the best value for the price. Highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    My new clear Outer Box.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that the blue color of my phone shows through. And it’s great that my phone is protected from my tendency to have a little bit of dropsy-itis!

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    iPhone case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it fits well I always struggle with clear cases changing to like a yellow color but this has stayed clear

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Nice cell phone case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a sturdy cell phone case, protects the phone well. Looks pretty cool also. It is an ombre, which I didn’t notice when I bought it online.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my daughter’s iPhone for the protection. She drops her phone often and it is still in great shape.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Worth the $$$$

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I trust OtterBox....worth the extra money! I have had other cases over the years that have disappointed and OB doesn't disappoint! Cute design on my white Iphone~

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Highly Recommend!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this case! This case is made from high quality material. The edges wrap the screen very well to protect against accidents. The design is simple and elegant.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    OtterBox is there one of the best cases around. It

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OtterBox is there one of the best cases around. It does a great job of keeping the phone protected from falls. If it’s very nice and it’s very durable.

    I would recommend this to a friend
  • Cons mentioned:
    Grip

    Rated 4 out of 5 stars

    Good iPhone 12 case but difficult to install

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good tight fit for iPhone 12 but tight fit makes it difficult to mount the phone in case. No instructions on installation provided. Wish the grip was a bit "tackier" so less chance of phone accidentally slipping from my hand.

    I would recommend this to a friend
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