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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 2038 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers love the Symmetry Series Case's excellent protection and how well it fits their phones. Many appreciate the case's clarity, ease of use, and sleek design, while some find the price a bit high and note that the case may scratch or yellow over time. The case provides a good grip and is considered to be of good quality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 52 Showing 1,021-1,040 of 2,038 reviews
  • Rated 3 out of 5 stars

    Functional With Slight Drawbacks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case does offer the protection you need. However, it is a bit bulky & heavy. It takes away from the sleekness, slimness & lightness of the phone.

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi KingMoe2145,

      We're so sorry you're not exactly loving the feel of this Symmetry Series case!

      We designed this case with specific dimensions to maximize protection and comfort, but we can understand where you're coming from. A change in specs isn't on our road map, but we'd be happy to pass your feedback along to our product design team for future consideration. In the meantime, if you have any further questions or concerns, feel free to give us a call at 1-855-688-7269!

      Happy Holidays!
      OtterBox Customer Service Team OtterBox

  • Rated 5 out of 5 stars

    Excellent Protection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OtterBox is the best protection you will get, good bumpers and front coverage as well. The symmetry is the perfect thickness.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT CAMERA CASE!!!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera case has saved my phone from getting completely totaled. I'm glad I didn't cheap out on the case..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protects well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve dropped my new phone several times, and this case has held up each time. I also like the look of the case.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good for a while

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is good to protect the phone and show off the color. It does scratch easily on the back and is extremely difficult to remove from the phone.

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi, Amy!

      We're sorry to hear that your Symmetry Series case has been getting scratched! We appreciate your feedback, and we'll get it passed up the ladder to our design team. In the meantime, give us a ring at 1-855-688-7269, and we can look into your warranty options.

      Best,
      OtterBox Customer Service Team OtterBox

  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this brand for all my phones. No issues. Drop the phone and no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You need this protection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend buying this case to protect your phone. It really does protect your phone when you accidentally drop it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely protects

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cannot stress how much this case comes handy! It truly keeps my phone safe and I consider it to be the brinks of cases!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent case for price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case for the price, have dropped a few times and still all good, there is definitely better out there but not at this price if you want a clear case., just a little tough to get out of case

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Case

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best cases out there. I have the tendency to drop my phone and this works well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone case

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best case. Prevents damage if you drop the phone. It works as I’ve dropped my phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect case

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing case. I’ve had it over a year and my phone hasn’t broken. Only downside is discoloration.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very protective case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am tough on phones and cases and this case has held up great for me so far and is very protective for my phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like to be able to see the color of my phone and have a great protective case on my phone and that’s exactly what this is

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have dropped my phone multiple times since owning it and this case has taken all the damage. Happy with my purchase so far.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Just OK

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this as my iPhone 11 Pro was sitting in it's box. Having previously had a clear OtterBox case for my iPhone X, I wanted to give it another shot. In my opinion, a $50 phone case should exceed in all aspects, this one doesn't really exceed... in any area. Making a point not to manhandle the case, I'm still noticing scratches and blemishes appear on the back of the case. While the case shows off the Midnight Green color of the phone, the scratches and blemishes are incredibly easy to spot if you look at it for more than a split second.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hey Logan,

      We're so sorry this Symmetry Series case is suffering from some cosmetic complications! The good news is we have a stellar warranty that covers these kinds of things. Simply click on over to our online Support/Warranty page and we'll get you back on track to stylish security!

      bit.ly/warrantyotter

      Kindly,
      OtterBox Customer Service Team OtterBox

  • Rated 5 out of 5 stars

    case

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great durable case you can put it through a lot and it does protect your phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Important Add-on Product

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With cell phones costing so much, this case is so important in protecting the phone from bumps and bruises.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fav Case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My favorite case!!! It’s super glittery and when the sun hits the case it looks so pretty!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good solid case! Only con is that it slips easily on smooth surfaces. Happy with purchase!

    I would recommend this to a friend