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Customer reviews

Rating 4.7 out of 5 stars with 2038 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers love the Symmetry Series Case's excellent protection and how well it fits their phones. Many appreciate the case's clarity, ease of use, and sleek design, while some find the price a bit high and note that the case may scratch or yellow over time. The case provides a good grip and is considered to be of good quality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 87 Showing 1,721-1,740 of 2,038 reviews
  • Rated 5 out of 5 stars

    Good simple phone case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good simple case. Looks durable. Hope it will stay clear and will not turn yellowish.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome size

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case has been my go to for years! It is the perfect size for the larger phones!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Case

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great purchase at an excellent price! I highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you just purchase iPhone or any kind of phone do you need one of these

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great clear case and very durable product.........

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone case

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otter box is hands down the best phone case you can buy hands down

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case appears to be very durable. I personally prefer a solid color, but if you like clear cases this should be one of your options.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with the iPhone 11 Pro Max. Top of the line phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend. Service was also spectacular! Would recommend to a friend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good case

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the clear case, got the green iPhone 11 pro max and like seeing the color. Only thing I don’t like is how hard it is to get on and off.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bought two of these!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked this case for my pro max so much that I bought one for my boyfriends 11.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Solid case, needs better scratch protection!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a really strong case, it simply needs a better coat on the outside for scratch resistance!!

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi there!

      We're sorry to hear about the scratches on your Symmetry Series case! We appreciate your feedback, and we'll be sure to get it passed up the ladder to our design team. If you run into any other issues, please don't hesitate to reach out to us here: https://www.otterbox.com/en-us/support

      Best,
      OtterBox Customer Service Team OtterBox

  • Rated 5 out of 5 stars

    Best clear case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome case! Better quality than expected! Definitely buy again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otter box

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with this purchase - allows phone to function as designed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    black outer box case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this case and will always get this style case it’s slim but durable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this case because otter box makes a great product. They didn’t let me down

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful for a clear look it shows great with the colorful designs on the iPhone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best buy is best shopping

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customer service is outstanding good product and great value

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not as durable as advertised...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just bought the new iPhone 11 Pro Max recently and if you are anything like me, you are glued to your cell phone at all times and you are also rather clumsy. If so, keep reading.. my last iphone was the “X” and within 6 weeks of having it I shattered the entire backing of that phone because I had a flimsy case and would drop it from time to time. My insurance nor Apple wouldnt replace the damage to the back so eventually I had to cough up $200 in a deductible to replace the phone. After that I bought the otter box “defender” and THAT was a phone protector. This lighter, less durable otter box option is just a one piece case with no inner lining and nothing in place for shock absorption. So if you are the type of person that only incurs little to no damage to their phones and you are looking for aesthetics with just a hard exterior, the this is the case for you. However, if you are like me, then do NOT buy this case. Also regardless of the case you get I highly suggest a “zagg” manufactured screen protector to help cover the most vulnerable part of your phone because they will send you warranty replacements for just the cost of shipping at $4.99 anytime you crack your screen protector.oh let me tell you it’s the best 45-50$ I’ve ever spent. Hope this helps!

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi there!

      We're sorry for any disappointment with the Symmetry Series Case. We're always looking to improve the Otter experience and we'd love to pass your feedback to our product design team for future consideration.

      If you have any further questions or concerns, please feel free to give us a call at 1-855-688-7269.

      Best,
      OtterBox Customer Service Team OtterBox

  • Rated 5 out of 5 stars

    Great case. Met my needs perfectly!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Otter Box cover. Durable yet nice look. Always been an Otter Box !

    I would recommend this to a friend