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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 134 reviews

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Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers consistently note the Symmetry Series Case offers excellent protection and a clear design that showcases the phone's aesthetics. Many appreciate the case's slim fit and high-quality materials, while some find the added protection sufficient without significant bulk or weight. Positive feedback frequently highlights the case's ability to protect the phone while maintaining a sleek profile. A few users mentioned that the clarity of the case is not perfect.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 134 reviews
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great and excellent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product I love using ottter box case. It helps me keep my phone protected and now with a sea threw back awesome

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Average case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an average case. Looks good, but I have some issues with pressing the power button.

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hey TonyB,

      We apologize that your experience with the Symmetry power button is not giving you the motivation to dance around, singing, "I've got the power!" (1990 hit from Snap!). Sometimes the rubber on a new case can be a little stiff at first, but it usually tends to loosen up over time and with use. If the issue persists or if you feel that the tenacity just isn't worth it, please feel welcome to give our friendly representatives a ring at 1-855-688-7269! They'll be thrilled to take a look and help out!

      Best,
      OtterBox Customer Service Team otterbox

  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great case for note8

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome case I love this series from otterbox! Would recommend for anyone expecting a great case and superior protection.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Looks good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is only a first impression. I have used 3 or 4 cases before this and I insist on using a ballistic shield on the phone. All the earlier cases were pushing up the screen and thereby lessening touch sensitivity. This is the first case that does not seem to do so. If my opinion changes, I will revisit their review.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Good Fit; looks good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As with any Otterbox, this case fits good and looks good as well. Glad Otterbox is making clear cases now.

    I would recommend this to a friend
  • Pros mentioned:
    Clarity

    Rated 5 out of 5 stars

    good quality case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    seems to be a sturdy case. i like the clear color so you can actually see the color of the phone.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted something so you can see the color of my phone but I'm scared the case is going to turn yellow

    No, I would not recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Looks good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks good and protects my phone! I have dropped my phone a few times without incident.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Perfect cover

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this cover it’s perfect not bulky, but strong enough to keep the phone safe.

    I would recommend this to a friend
  • Pros mentioned:
    Clarity

    Rated 5 out of 5 stars

    Great cover

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this cover it’s perfect! Love the clear!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fit perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice case for the price dropped phone and screen protector broke

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Slim and protective

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cover. Not bulky. Fits just right. I would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Case quality

    Rated 5 out of 5 stars

    Excellent Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bling is an wonderful accent added to your protective case

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    necessary investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent added protection for an expensive phone.

    I would recommend this to a friend
  • Pros mentioned:
    Clarity

    Rated 5 out of 5 stars

    Great case to protect the phone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the clear case so I can always see my blue phone.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product very happy with it nice fit for my phone

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Liked it, but returned for a better one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked this case, but returned it because I decided not to use a screen protector. Instead, I removed the screen protector that made the screen less responsive, and got a case with a cover.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not Bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I got the case, it looked great on my phone. Decided not to keep it though, since it felt just a little lacking in durability compared to OtterBox.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The clear case allows the blue finish of the phone to show. It has a nice feel to it not slippery like some plastic cases are.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Ouch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Oh Otterbox, this is such a miss! For the first couple of weeks I had my phone, I thought I didn't like the phone. Then I changed from this case and realized I loved it. The edges of this case are painful on your face when you're talking on the phone, and make using the screen difficult & unwieldy. This is one of the few items I'm actually boxing up and returning.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hey BettaBoop,

      We're so sorry to hear that your experience with the Symmetry series ended up being so rough! It is extremely odd that the case had such sharp edges, and we find this a very curious situation indeed. Had you contacted us, we would have loved to send you a smooth warranty replacement, but we also certainly respect your decision to return the product. Should you have any further inquiries or comments, please feel free to call 1-855-688-7269, and our friendly Otters will be happy to help!

      Happy Holidays,
      OtterBox Customer Service Team otterbox

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