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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 345 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are satisfied with the protection, quality, and fit of the Symmetry Series Case for Samsung Galaxy S20 Ultra 5G. The case is also praised for its ease of use and lightweight design. However, some customers have concerns about the bulk, grip, and price of the case, with a few noting that it can be slippery and prone to scratches.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 345 reviews
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Love it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've dropped my phone so many times already and the case has hold perfectly :D no complains so far. Very sparkly but it's not too much.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Excellent case

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this case, it provides me with all the protection that I need for my phone.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Amazing protection!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the otterbox cases especially the symmetry series. I like that it is not bulky but also has amazing protection.

    I would recommend this to a friend
  • Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Very secure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very secure case for my phone. The Otter is always a good choice, I've bought them before. Fits securely but not bulky.

    I would recommend this to a friend
  • Pros mentioned:
    Case quality

    Rated 5 out of 5 stars

    Mroldguy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera, sound is good and placing on a stand makes it easy to see videos while working due to large screen.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    New case

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome easy to use great durable will definitely recommend this item

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great Case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this case so far. It doesn't weigh down the phone, the buttons do not stick and it has a nice sleek overall look

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great cover!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cover for my Galaxy S20. I have dropped my phone once already and it did a great job of protecting my phone.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Good for me

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid case. I am rough on my phone so it's good for me. I wish a pop out holder was built in the case

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Like the transparent cover

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good case little expensive but it’s the name that sell but good one. I bought this cuz it’s trustworthy at least

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Makes the S20 not nearly as slippery.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easier to hold and use. Haven't tried dropping the phone to see how sturdy the case is....don't think I shall either!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Sturdy phone case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    purchased to protect new phone . Product is expensive but it does offer a thicker plastic the the cheaper phone cases.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works flawlessly so far! Slim design, perfect for type of work i do. Dropped phone 2 times and held up!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Does its job well.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I live these because I have never had a problem with any of these i bought and the protect your purchase well.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid case, protects against drops. Makes phone pretty thick but safe

    I would recommend this to a friend
  • Pros mentioned:
    Case quality

    Rated 4 out of 5 stars

    Good case for price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good but a little slippery in hand looks good but only comes flush with camera on back.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive had this case for a year now and it has protected my phone from every fall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Case

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my phone, had to return due to wrong style ordered, but delivery was quick, reccomend

    I would recommend this to a friend
  • Pros mentioned:
    Case quality

    Rated 5 out of 5 stars

    Love this case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE OtterBox. They have always succeeded my standards for cases! Fantastic case

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    simple yet easy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like a charm. This was a replacement for an injured case i had previously

    I would recommend this to a friend
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