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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 798 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers recognize the Symmetry Series Case's excellent protection and clear design, with many praising its snug fit and ease of use. Positive feedback also highlights the case's slim profile and ability to showcase the phone's color. However, some customers noted that the case is prone to scratches and that the button responsiveness could be improved. A few also mentioned the price point as a potential drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 798 reviews
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Love this case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light, full protection that shows my phone's color

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Good protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't bulk up the phone and gives good protection.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Good phone protector

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had my new phone a month now and have already dropped out several times because I'm clumsy. No scratches on the phone dvd if the phone falls face down the screen never touches the ground because if the raised part of the case. Nice look can easily press the hard buttons. Would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Fit
    Cons mentioned:
    Bulk

    Rated 4 out of 5 stars

    good case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is only a four star case for me. I would only get another if it is on sale.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case fit my new Galaxy S9. The sides of the case do not come up around the phone screen, which is a positive as well as a negative. There are apps where I need to use the entire screen so this case does not hinder the accessibility of the outer edges of the screen; however, it does worry me that it will not be as protective as a case that has a raised lip all around the phone screen.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    Phone case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color and it fits well. Wish I would have found this brand sooner.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 4 out of 5 stars

    Otterbox is a trusted name

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's an otterbox. Much like previous cases this one protects well but adds bulk.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Protection

    Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great case for your phone. Easy to put on and protects it good

    I would recommend this to a friend
  • Cons mentioned:
    Bulk

    Rated 4 out of 5 stars

    case in compact offers good protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case has saved phone numerous times, however the face of the phone I have is exposed and if it hits an object face first you better have a really good screen protector on it or the main screen will get damaged. Looked at the full case protector options and all were a bit to bulky so form me it was a trade off. but due to no screen protection have to leave as good rating.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Great case but not perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a great case and as all Otterboxes protects the phone when being dropped. The only downfall is if you own a dog that sheds expect the hair to somehow get between the case and phone. Tons of cases and it has never happened before but this case has to be pulled off every 3 days to remove dog hair.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is very lightweight and it easily grips. Easy to put on and use.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Works as expected!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always love otterbox….has been using otterbox since I had s5,s6,s8 and s9, and Ipad mini....just noticed that they crack after 2 - 3 years probably from dropping the phones/ipad and absorbing the daily impacts. But guess what, my old phones/ipad were still all intact.

    I would recommend this to a friend
  • Pros mentioned:
    Case clarity

    Rated 4 out of 5 stars

    Great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased this case for my galaxy s9 phone. Its sturdy and I like that its clear because I can add pictures if I want. It was pricey but It was worth every dollar to keep my phone safe. The only thing i dont like, is that the buttons on the left side are hard to press with the case on. If it wasn't for that, I would definitely give a 5 star rating.

    I would recommend this to a friend
  • Pros mentioned:
    Case clarity

    Rated 5 out of 5 stars

    Otterbox protection in a slim case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had the otterbox symmetry case for over a week now and so far I'm very happy with it. Application was easy and all connections fit easily. I like that it's clear because that's the point of having a great color on your phone if you have to hide it behind a case.

    I would recommend this to a friend
  • Pros mentioned:
    Case clarity

    Rated 5 out of 5 stars

    Great Case for S9

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OtterBox - Symmetry Series Case for Samsung Galaxy S9 - Clear It is a very nice clear case for my daughters phone. Being clear it show the color of the phone which is blue. So a clear case is nice to show the true color of your phone.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Great color and protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the color of this case and how it protects my phone. It is a little thicker than I expected, but it is also raised above the front face of the screen so that any falls won't hit the screen directly - which is nice. Only complaint is that there were some little plastic bubbles in the case that can be seen - nothing major, but it is cosmetic.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Very firm fitting, not bulky like some protectors

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very effective protection. Yet, still allows phone to sit in my cup holders. Only complaint is that protector sometimes interferes with my use of the screen edge. Other than that all ports line up perfectly. And yes, I've dropped this phone on a number of occasions...14 months in, not a scratch so far

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Button feel

    Rated 3 out of 5 stars

    Difficult to operate buttons

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a nice case for protecting my phone. The sides need to softer where the buttons are. As as a senior citizen I have a great deal of trouble turning the phone off and on as well as using the volume control. Any suggestions???

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hey, Kathy!

      We're sorry to hear about the difficulty you've been having with your Symmetry Series case! Oftentimes those buttons will become easier to press over time. If you continue having issues with your case, please don't hesitate to reach out to us here: https://www.otterbox.com/en-us/contact-us

      Best,
      OtterBox Customer Service Team OtterBox

  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    OtterBox good case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a new phone and needed to protect it. I have used OtterBox in the past and they have always protected well. Never had a phone break from dropping it when in an OtterBox case. Case fits snug and all buttons on the phone work.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Great light case!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OtterBox never disappoints. This case is durable and lightweight in pocket. My dad does not like bulky cases and seems super happy with the gift! It's super easy to remove but at the same time stays on super tight to protect his new phone.

    I would recommend this to a friend