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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 560 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are delighted by the Symmetry Series+ case's excellent protection and snug fit for their iPhones. Many appreciate the MagSafe compatibility and the case's attractive design and color options, while some find the price to be a bit high. The lightweight and grippy nature of the case are also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 560 reviews
  • Pros mentioned:
    Magsafe, Protection

    Rated 5 out of 5 stars

    Protective, MagSafe and cute

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels a lot more protective than the Apple brand cases. I bought two apple cases and I was very disappointed since the one I had before was actually this same case just not MagSafe. Since I bought a MagSafe charger I have been searching for a cute MagSafe case that felt protective. This one is perfect!!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great phone protection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits snug on my phone for great protection and reasonably priced!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I picked up a couple of different cases from different manufacturers with the intention of swapping them out from time to time just to give my phone a different feel and aesthetic. Now I have a handful of cases I don't use because this has just become my go-to daily driver. The raised edges around the cameras and display give a little extra reassurance my screen and cameras are protected, it has a soft yet grippy material on the sides making it nice to hold. The back is of a harder and rougher material but it still feels soft yet grippy as well. I have never felt like the phone was gonna slide out of my hand while using it and I use mine daily to take photos and videos for my job. If you do use this phone in a professional capacity where you attach external mics or lights via the lighting port be warned, most I have tried will not work with this case on. Some modification can be done, but it will be required. Just throwing that out there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Same great quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really well. I had another Symmetry Series case prior to this one. The only reason I replaced the old one is because my husband bought me a wireless charger on a stand. The old case would not allow the magnet to hold the phone on the stand. Even though I have an iPhone max, this case allows my phone to stay on the stand securely.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    You get what you pay for: Real protection.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An excellent, well fitting case offering good protection without excess bulk. Yes, there are cheaper and to those who care "prettier" cases, but Otterbox protects quit well. Excellent customer service, too. Yes the price is (too?) hight, but cheap ones never seem to work as well. Recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 3 out of 5 stars

    Yellows and wears out quickly

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything about the case is perfect when you firsf buy it. It is thin, feels great in the hands and offers great protection. A few months in, you notice it yellows, and starts falling apart quickly. After reaching out to Otterbox they make it diffcult to acces the warranty and offer you one for $10 without asking for details but when clicking purchae it never actually goes through. they’re selling a $10 case for $60…

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi there!

      We're sorry to hear about the damage to your Symmetry Series+ with MagSafe, and we're sad that you've had some troubles with the warranty form. If that online form continues to give you issues, feel free to call us at 1-855-688-7269, and we can get you taken care of.

      Best,
      OtterBox Customer Service Team OtterBox

  • Pros mentioned:
    Fit, Protection

    Rated 4 out of 5 stars

    Phone protection

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fit snugly on my phone and feel light and protective

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Otterbox case

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this case, unfortunelly it was the wrong size.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Better than the Official Apple one (In My Opinion)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first I was considering purchasing the oficial Apple clear case but once I noticed that it didn’t have protection on the bottom (in the speakers/charging port area) I decided in getting this one! Side buttons are grippy but the back of the case can feel slippery time to time. Overall it’s what I expected from a clear case PLUS it’s from a reliable brand.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Another good Otterbox case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits great. Protects all the way up to the screen protector and the raised edges on the back protect the lenses. It's light and doesn't add extra bulk and weight to the phone. Works great with Magsafe complaint items and charges fine via wireless when the case is on.

    I would recommend this to a friend
  • Pros mentioned:
    Case quality, Protection

    Rated 5 out of 5 stars

    Best protection

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best protection and great looking as well. I have dropped my iPhone 13 pro max 3 times onto hard surfaces and not a scratch or crack. This is a beast. My only complaint is that it’s slippery on the back side so it slides around way to easy on a hard surface.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    iPhone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very durable light weight very pleased s good product

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Magsafe

    Rated 4 out of 5 stars

    Good case for slimness, not grip!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case is nice and slim, has that nice otterbox look. It is however very, very slick. Be sure to keep a good grip on the phone or at least make sure your fingers are wrapped around. However, MagSafe works great with this case so no complaints there. Tight fit on the phone so I’m not worried about the phone slipping out if dropped.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Solid protective case!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits and works perfectly. And the iPhone has survived a few drops with this case. I was impressed. It's a solid safe case IMO. Glad I bought it. I would unquestioningly recommend this case to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Magsafe, Protection

    Rated 5 out of 5 stars

    Right size and protectiveness

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protective enough to not raise concerns about dropping your phone and cracking it while also not adding too much thickness to already large phones. The magsafe silver circle actually looks good and allows magsafe accessories to work perfectly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not your old otter box - otter box.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otter Box isn’t the same old otter box from years ago. They don’t seem to hold up quite as good. This one is my second one for this phone because the other one got so banged up that parts were stripping off of it. Don’t get me wrong — they are still better than anything else I have tried over the years. I just hate that they have come down in their quality.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Great protection but pricey.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection, my third case from OtterBox. I am really tough on my phone and have never broken one in these cases. They do wear out though. Only downside is that they are pretty expensive- but still cheaper than a screen or a phone.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Great Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly love this case. I was looking for something that wouldn’t add a ton of bulk to my phone but also protected it. This case was the perfect solution. You will not be disappointed.

    I would recommend this to a friend
  • Pros mentioned:
    Case quality, Protection

    Rated 5 out of 5 stars

    Amazing Case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love Otterbox! I have always loved how well they protect my phone. I bought this particular case because I bought a MagSafe PopWallet and it works perfectly with it. I also love that it is mostly clear.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Great case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case provides a good snug fit and protects the entire phone. I have not used the MagSafe charge feature but does charge on my old charging pad fine. I like the clear color dusted with glitter.

    I would recommend this to a friend
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