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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 640 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers often highlight the excellent protection and perfect fit this phone case offers. Many appreciate the lightweight design, ease of use, and the variety of attractive colors available. Positive feedback also mentions the case's good quality and reasonable price. While some users noted a lack of a screen protector, the overall consensus points to a positive user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 640 reviews
  • Rated 1 out of 5 stars

    Fell Apart

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fell apart in one year. Hopefully OtterBox will replace it, but I'll still have to pay shipping and handling on the replacement. Ridiculous that it only lasted that long,

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Dope case!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the look and feel of this case! It’s amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Protection
    Cons mentioned:
    Yellowing

    Rated 5 out of 5 stars

    Sparkly, clear, just the right amount of grip

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otterbox yet again has delivered on a great case. I feel like my phone is protected, and I'm SO HAPPY that I can show off the color of it while also getting the little bit of sparkle I love. The case is clear with sparkles, and I've not noticed any yellowing yet. The edges are a more silicone feel, they're nice and grippy without gathering a ton of lint. The back plastic is smooth and shiny (less grippy). With a MagSafe charger it connects really easily and stays on well if you want to pick up and use your phone while it charges

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Sides getting dirty and dark

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sides are getting dirty and difficult to clean. My daughter uses it very carefully but she can’t control this turning black with all dirt. This isn’t expected from Otterbox. Not sure whom to reach out to?

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi there! We're very sorry to hear about your unfortunate experience with the Symmetry Series+ case. We understand that you expect more out of your OtterBox. There are actually a few factors that can potentially cause something like this, but our Otter engineers work hard to keep such cosmetic complications at bay. We also recommend the occasional cleaning with warm water and mild soap to keep things looking sharp. If this doesn't seem to be doing the trick though, please give our CS team a buzz at 1-855-688-7269 and they'd be happy to look into your warranty replacement options with you.

      Kindly,
      OtterBox Customer Support OtterBox

  • Rated 2 out of 5 stars

    Otterbox Clear Case Discolored

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would not recommend this case. I have heard of clear cases getting discolored over time, but this one I had not had 2 months and it was already yellowing along the sides. Considering this is an Otterbox and supposed to be reputable and also costly, I would expect more.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Oh no! We're so sorry to hear about this. We definitely understand that this can be a bit frustrating, There are actually a few factors that can potentially cause something like this, but our Otter engineers work hard to keep such cosmetic complications at bay. Good news is, we've got a great warranty to help keep things looking sharp! Just give our Otters a call at 1-855-688-7269 and they'd be happy to look into getting this cleared up for you with a replacement case.

      Cheers,
      OtterBox Customer Support OtterBox

  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great Case for protection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is really great for protection and feel. I tend to drop my phone a lot due to sheer clumsiness, but this case has saved it many times from cracking on both the front and the back. This is a magsafe case, so I'm able to use this with the magsafe magnetic popsocket and its is great! The sides can get a bit dirty/dusty over time, but wipes away after cleaning

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    . I recently purchased the OtterBox Symmetry Series+ for MagSafe Hard Shell for my Apple iPhone 14 and 13. I was looking for a case that was both protective and stylish, and this case fit the bill perfectly. The case is slim and lightweight, but still offers great protection against drops and scratches. It also has a raised edge to protect the phone's camera and screen from scratches. The MagSafe compatibility is a great feature as it allows me to quickly and easily attach and detach accessories like wireless chargers and car mounts. The Sage Advice color is a nice neutral shade that goes well with any color phone. Overall, I'm very pleased with the OtterBox Symmetry Series+ for MagSafe Hard Shell. It's a great case that offers both protection and style.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Love My OtterBox Protection

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great elegant looking phone case. Fits my iPhone 14 well. I have dropped it several times and it has protected my phone and kept it from damaging it. I also have a screen protector on my phone for extra protection, I purchased from Best Buy. Highly recommend OtterBox, they will replace the phone case if somethings wrong with it for free all you have to do is pay for the shipping at Otterbox for a replacement, so it’s a win-win situation. Your phone will always be protected and give you a peace of mind, especially if your like me & don’t like carrying added expenses like insurance on your cell plan.

    I would recommend this to a friend
  • Pros mentioned:
    Case quality, Color, Ease of use

    Rated 5 out of 5 stars

    OtterBox Symmetry Series+ for MagSafe Hard Shell

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this case plus the color makes it even better. Easy to place on my phone and hugs it perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 4 out of 5 stars

    Gets the job done

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lasted two years before the rubber part started to break off. I have a magsafe accessory and the back of my phone is completely scratched up. Overall, I like it not bulky in my hands and it protected my phone.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Kool Design with Protection

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my teenage daughter and she loves it. Light weight and it’s a nice design. To top it off it’s an OTTER. Protects the iPhone with no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Fit

    Rated 3 out of 5 stars

    Green Plant Case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great design. Love the green color and pattern but over time the case gets discolored around the edges like a clear case would. The case is super lightweight and slips on the phone easily.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid case. Lightweight but sturdy, doesn't hide the phone. Built-in MagSafe works perfect. Super simple to put on the phone.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Excellent choice!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my phone case!! It's a really nice color, light on the eyes, the case isn't bulky at all, & highly protective!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Fit, Protection

    Rated 5 out of 5 stars

    Great!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect fit. Great protection for my new iphone. Easy to put on and pull off

    I would recommend this to a friend
  • Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Great Case for iPhone14

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great case. It has the durability you would expect from Otterbox but it's not bulky or heavy - very streamlined. It's also really attractive - loving the lavender. In addition it has the mag safe charging capability so there are options for charging. And I caught a really good sale!

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    iPhone 14 case

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Clear OtterBox case fits perfect for my iPhone 14. My phone color is midnight so with this case you can still see the color, plus it has a snug feel which you know your phone is secure. Being MagSafe is also a plus for wireless charging, you don’t have to worry by taking off the case to charge your phone.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Protection

    Rated 4 out of 5 stars

    Love the color, and texture.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While this fits great, has wonderful color, and protects well, it quickly absorbed the color of my jeans.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Otter box MagSafe iPhone case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this MagSafe case! It fits my iPhone 13 perfect, I can find it easily with this lime green case and got it 50% off! Paid $25. Including tax. Nice slim design! I also bought the MagSafe charger which is much easier by placing on charger.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 4 out of 5 stars

    Does the job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted something that would be protective, but not too heavy or bulky. This fit what I was looking for! I have used it now for two months and have been very happy with it. The only thing that bothers me is that it does not lay flat since the edges around the camera lens stick out. I love the artwork design though!

    I would recommend this to a friend
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