Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to content
Main Content

Customer Ratings & Reviews

Your price for this item is $9.99
Clearance
The comparable value price is $49.95

Customer reviews

Rating 4.5 out of 5 stars with 62 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are satisfied with the Symmetry Series+ for MagSafe Hard Shell case's protection and elegant design. Many appreciate the case's perfect fit and attractive colors, while some noted a good grip. However, a few customers reported discoloration on the case's sides after a short period of use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 62 reviews
  • Rated 5 out of 5 stars

    Great quality

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is great. I dropped it a few times on accident and the screen didn’t crack. Definitely worth the buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product for phone

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. It has worked well on phone. The color is great. Get a lot nice remarks from friends!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ottobox case

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s so cute:) and very durable. It looks like it would be slick but it’s not at all!!! It’s a great case

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pretty and functional

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So pretty! Protects my phone too. Love this phone case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sturdy and Slim

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case, very effective. My wife drops her phone continually and this thing holds up well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otter Box fancy case.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this daisy case! So glad that Otter Box has decided to give use the choice of these new style cases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    10/10

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. It’s super cute while I can still trust it to protect my phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice case

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lovely case. Purchased for my daighter. She loved it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can’t ask for more

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a good case and it was best price i could find anywhere.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice and stylish case

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fitting case, was a gift for my girl’s phone and loved the art on it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this case. Slim and pretty. Would recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 14 plus case

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Pretty and practical. Love Otterbox cases.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    iPhone case

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very dissatisfied the box said it was for IPhone 13 Pro Max got it home tried to put it on and would not fit .. Drove all the way back 45 miles and consulted with a sales person in the iPhones area. They helped us and told us the second one we purchased would fit we got at home and again it did not fit the iPhone 13 promax so had to drive the third time to return it so not only was I out of the gas, the time and the aggravation.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      We are so sorry to hear that you had such a discouraging experience trying to land on the correct Symmetry Series+ case for your iPhone 13 Pro Max. Although your current device does share pretty much the same outer dimensions as the iPhone 14 Plus, as you've discovered, there are some key differences that require a very specific case design.

      If you're still in the market, our friendly Otters would be more than happy to chat and help get you pointed in the right direction so you won't have to spend any more gas and time in the car. Just give us a call at 1-855-688-7269, and we'll get right on the case!

      Best,
      OtterBox Customer Support OtterBox

  • Rated 2 out of 5 stars

    Didn’t fit despite Best Buy customer service rep

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m sure the product is great but the BB customer service rep informed me this would fit my phone and it absolutely DID NOT! Could not even return it because it was a sale item. I should have tested the fit in the store but it was already SO hard to find an iPhone 13 max pro plus (or whatever they’re called).

    I would recommend this to a friend
  • Cons mentioned:
    Case quality

    Rated 1 out of 5 stars

    Do not buy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In one week of use the case is all stained. I couldn’t never imagine that this brand it would be so bad. I want my money back!

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      We have a great warranty, and we would be more than happy to get you a new product via warranty replacement. Please give our CS Team a call at 1-855-688-7269, or reach out to us via chat, and we are happy to help with this! OtterBox

  • Rated 5 out of 5 stars

    Nice and simple case

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice case simple easy to put on and take off phone

    I would recommend this to a friend
  • Cons mentioned:
    Case quality

    Rated 1 out of 5 stars

    Phone case

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buttons are wiggly and case turned brown. Do not recommend.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello! We apologize that you have experienced an issue with the button area of the case as well as a discoloration issue. We have a great warranty and we would love to get you a new case via warranty replacement. Please give our CS Team a call at 1-855-688-7269 and we are happy to help with this! OtterBox

  • Rated 5 out of 5 stars

    Worth it

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a pretty phone case for someone who is looking for both protection and looks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone case

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item would recommend this to anyone iPhone case ottoman are great

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Doesn’t fit Apple 14 Pro

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was not labeled correctly. It does not fit the Apple 14 Pro

    No, I would not recommend this to a friend
Sponsored