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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 121 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are pleased with the Symmetry Series Hard Shell case's protection and fit for their Apple iPhones. Many appreciate its lightweight design and the overall quality of the case. While some find the price a bit high, the slim profile and good grip are frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 121 reviews
  • Pros mentioned:
    Case quality

    Rated 5 out of 5 stars

    Best case by far!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best phone caee by far! I always user otterbox when it comes to cases for my phone!

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Awesome case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome case very light and sturdy ! Does a nice job in protecting my phone!

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 3 out of 5 stars

    Great but not legend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have a 13 pro max and you’re particular about the fitting on your phone, this might not be the perfect one for you. It doesn’t look snug on the phone because i can still see the side edges of my phone. It doesn’t hug the phone completely. The cut outs on the top part of the case accommodates more of the 12 pro max than the 13’s smaller notch. As for durability and sturdiness, it doesn’t fail at that aspect. I guess it’s aesthetic on my end. Slim case too. It doesn’t feel bulky in your hands at all.

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi there!

      We're sorry to hear about the disappointment with the fit of your Symmetry Series case! We greatly appreciate your feedback, and we'll be sure to let our design team know about your experience. In the meantime, we have a great warranty, so feel free to call us at 1-855-688-7269, and we can get your claim started.

      Best,
      OtterBox Customer Service Team OtterBox

  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Highly recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is always nice to have an Otterbox to protect my device and this one is no exception.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Great case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case super durable. Fits well and appears it will last and protect a phone for a long time.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 3 out of 5 stars

    Great deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had Otterbox , same line, for my iphone 7 Plus. Heavy but I like it. That is why I choose this brand again. However, I have a feeling this Otterbox material is different from my old one and somehow the lip is not fully cover the edge of the screen. There is gap between them and I do not like it. Not sure if I received a defective one.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Ottebox has got your phone covered

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case is thin, durable, and a good fit which makes it a very good protective cover.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice case

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case. Feels good in the hand. Wider than most cases but, it adds extra grip on the sides. A little hard to take on and off, but the phone feels secure.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Otter box always solid

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid case- works well. Super easy to install and makes me feel safer about my expensive I phone 12 max

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Simple Case

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a simple case that could take a beating. This one works well and is pretty slim!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    OtterBox is a must-have.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to write a review on this case since it saved my iPhone a few times already from breaking.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Rigid case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rigid case for my phone.. excellent product for the safety of phone.. felt slightly heavy

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Good case

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Normal and simple case. Protects pretty well and is lightweight.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great phone case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love otterbox cases! This one is lightweight and is perfect for m.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Phone protector

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It a good hard case that will protect your phone if you drop it

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Sleek

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek, wireless charging capable and very durable. Fits phone like a glove

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thin case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This doesn’t make my phone feel bulky which is what I like the most.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case! It makes my 13 Pro Max feels thinner and much easier to carry.

    I would recommend this to a friend
  • Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Would Recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this item for my son. It is durable but not too bulky.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Otterbox is my personal favorite

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the way it feels and looks it’s saved my phone on many occasions as well

    I would recommend this to a friend
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