Customer Ratings & Reviews
- Model:
- 77-83482
- SKU:
- 6471467
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers are pleased with the Symmetry Series Hard Shell case's protection and fit for their Apple iPhones. Many appreciate its lightweight design and the overall quality of the case. While some find the price a bit high, the slim profile and good grip are frequently praised.
This summary was generated by AI based on customer reviews.
Case for iPhone 13max pro
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this case, works perfectly for my husband and his new phone!!
I would recommend this to a friendiPhone 12 Pro Max
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I Love it, otter box has always been my favorite!!
I would recommend this to a friendApple phone Case
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely just what I was looking for the perfect Christmas gift.
I would recommend this to a friendWorst case available
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ive had many Otterbox cases in the past and normally they are very rugged being made of rubber and plastic. This one is all plastic and is the slipperiest most flimsy case I’ve ever seen. Do not buy unless you want to increase the chances of you breaking your new phone.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there!
We're sorry to hear that you're not feeling confident with your Symmetry Series case! We greatly appreciate your feedback, and we'll be sure to pass your thoughts up the ladder to our design team. Rest assured, that case has been through hundreds of hours of design testing to ensure it will keep your phone safe with the drop protection OtterBox is known for. If you do end up running into any issues with your case, we have a great warranty, so feel free to give us a ring at 1-855-688-7269, and we can get you helped out.
Best,
OtterBox Customer Service Team
Happy with my new cellphone
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am absolutely in awww over my new purchase thanks
I would recommend this to a friendGood cover
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good strong cover…..,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,
I would recommend this to a friendLove it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve never use any other brand except otter. Really love it!
I would recommend this to a friendBlack Otter
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Black matches the phone makes it easier to hold on to
I would recommend this to a friendGreat protection
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Durable and reliable brand. I’ve only purchased Otto box for my phones over the year. The warranty is great!
I would recommend this to a friendGreat phone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Outstanding phone. Perfect size and a great camera.
I would recommend this to a friendsimply good
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Simple good case, very durable, good price - got it on sale
I would recommend this to a frienddurability
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.sturdy and fits well it is thick not bulky satisfied
I would recommend this to a friendGood but Wanted BETTER
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was not the product I thought in the packaging. Once opened I discovered I wanted something a little more solid, I returned this item & went up notch in the otter Box family.
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there!
We're sorry to hear that your Symmetry Series case didn't check all your boxes! We appreciate your feedback, and we'll be sure to get it passed up the ladder. We're glad to hear that you found another OtterBox that suited your needs though! If you run into any issues, don't hesitate to give us a call at 1-855-688-7269, and we can get you taken care of.
Best,
OtterBox Customer Service Team
Good for dropping safe
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like the idea it is droppable but it doesn't seem to have a good grip so it is dropped to often
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .We're sorry to hear you've had some trouble keeping a handle on your iPhone while using the Symmetry Series Case to help keep it safe from harm. As one of our most streamlined options, we went with that smooth finish in order to aid in retrieval from pockets and such, but we'll certainly share your concerns with our design team.
If we can be of any other Otter assistance, just give us a ring at 1-855-688-7269 and we'll always be happy to chat!
Happy Holidays,
OtterBox Customer Service Team
Good case, not great.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Case is really nice and slim, but I feel not good for drops. I feel like the phone takes more energy transfer versus a softer case
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .We're sorry to hear you're not feeling overly confident in the protective nature of the Symmetry Series case. Although it's one of our most streamlined models, you can rest assured that we put it through the same rigorous testing as each of our other cases to ensure it'll be up to the challenge!
As for the energy transfer, our internal testing didn't give us any cause for concern about overheating and such if that's what you're referring to. There are, of course, numerous dynamics that can influence that type of thing, but the inherent nature of the case shouldn't be driving any of that.
Best,
OtterBox Customer Service Team
Phone case
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My phone dropped so it is not drop free because my camera cracked so I’m a little upset
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .We saw your other reviews that mentioned a lack of protection, and we are genuinely sorry to learn from this one that they are all in response to the damage your iPhone camera actually sustained. We sincerely put forth every possible effort—from design and materials to manufacturing and post-production testing—to ensure our products will provide the very best protection available to help limit the potential for such discouraging outcomes. Unfortunately, there are still many unique factors at play within and surrounding any given incident that prevents us from being able to guarantee the elimination of all exposure to risk.
Our warranty cannot be extended to your Apple device, but we would very much like to help get you set up with a new OtterBox for a fresh start once repairs have been made. Please feel welcome to reach us at 1-855-688-7269 and we will be glad to assist you with this.
Warmly,
OtterBox Customer Service Team
Dont buy one !
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Told it would be 5 days when i pre ordered it....its been 2 months
No, I would not recommend this to a friendNice case. Not the same case for 12 and 13.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Please, Best Buy: Train your associates that the camera bump designs are NOT the same between the 12 Pro Max and 13 Pro Max iPhones, meaning you can’t use the 12 Pro Max case on a 13 Pro Max phone.
I would recommend this to a friendGreat case
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had this case for a few months now and after being hard on it, it still holds up nicely!
I would recommend this to a friendPerfect
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just what my husband needed for his new phone......
I would recommend this to a friend