Customers have good things to say about the Symmetry Series Hard Shell case's protection and fit, with many praising how well it protects their iPhone 15 Pro Max and how perfectly it fits the phone. The case's grip and lightweight design also receive positive feedback, along with comments on its attractive colors and ease of use. While some find the case slightly bulky, most appreciate that it doesn't add excessive weight or size.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-199 of 199 reviews
Rated 5 out of 5 stars
Celular cover
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent, resistant. Good choice . Good price. Best
This reviewer received promo considerations or sweepstakes entry for writing a review.
I have always been a fan of the symmetry cases but this one has been disappointing. Volume buttons lose all tactile feel and it’s hard to tell if you pushed the button or not.
Hello! We apologize that you have experienced an issue with the tactile nature of the buttons on your Symmetry Series case. We have a great warranty, and we would be more than happy to get you a new product via warranty replacement. Please give our CS Team a call at 1-855-688-7269 and we are happy to help with this!
Rated 3 out of 5 stars
Too bulky.
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
a little to bulky and slippery for my liking. Its a well built case but like a mention its not for me.
Hello! We do hope that over time you come to love your Defender Series Pro Case and all the rugged protection it offers! If you ever do have problems with that case we have a great warranty, and we would be more than happy to get you a new product via warranty replacement. Please reach out to our CS Team by phone or via chat, and we are happy to help with this!
Pros mentioned:
Protection
Rated 1 out of 5 stars
Do not buy!
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Purchased the item for a store pick up, I got the item and when I open the box the item has scratches, also when I first dropped my iPhone 15 pro max a few days ago my phone screen cracked thank gos I had a screen protector
This review is from OtterBox - Symmetry Series Hard Shell for MagSafe for Apple iPhone 15 Pro Max - Bluetiful
No, I would not recommend this to a friend
Brand response from OtterBox Customer Support
Posted .
Hello Beng! We’re so sorry to hear about the trouble with your product! Please reach out to our CS Team by phone or via chat, and we are happy to help with this!
Cons mentioned:
Magnet strength
Rated 2 out of 5 stars
Not a fan
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Magnet is not strong, pop sockets fall off easily.
This review is from OtterBox - Symmetry Series Hard Shell for MagSafe for Apple iPhone 15 Pro Max - Bluetiful
No, I would not recommend this to a friend
Brand response from OtterBox Customer Support
Posted .
Hello! We’re so sorry to hear about the trouble with your product! Please give our CS Team a call at 1-855-688-7269 and we are happy to help with this!
Rated 3 out of 5 stars
Buy a stronger version
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Rear glass shattered the day after getting this case on a very small drop
This review is from OtterBox - Symmetry Series Hard Shell for MagSafe for Apple iPhone 15 Pro Max - Bluetiful
No, I would not recommend this to a friend
Brand response from OtterBox Customer Support
Posted .
Hello Lance! We’re sorry to hear about your damaged device. Our cases are very protective, but some variables can’t be predicted. We’re happy to send a new OtterBox product under our product warranty, but we are unable to extend our warranty to the device itself, as we are not the manufacturer. Please give us a call at 1-855-688-7269 with any questions or if you’d like a new case.
Rated 3 out of 5 stars
Hard to keep clean
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The rubber on the sides gets dirty too easy. It gets a grey color
No, I would not recommend this to a friend
Brand response from OtterBox Customer Support
Posted .
Hello! We have a great warranty, and we would be more than happy to get you a new product via warranty replacement. Please reach out to our CS Team by phone or via chat, and we are happy to help with this!
Rated 3 out of 5 stars
Good but stains quick
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Started showing wear fast, was darkening on the edges withing a week or two
No, I would not recommend this to a friend
Brand response from OtterBox Customer Support
Posted .
Hello! We have a great warranty, and we would be more than happy to get you a new product via warranty replacement. Please give our CS Team a call at 1-855-688-7269 and we are happy to help with this!
Cons mentioned:
Magsafe
Rated 1 out of 5 stars
Terrible Plastic Case with HORRID MagSafe
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Honestly not worth even $20. I ordered a Spigen case as well for $18.99 on sale and the MagSafe on that case is incredible while this one is very lackluster always falling off any MagSafe accessories very easily.
This review is from OtterBox - Symmetry Series Hard Shell for MagSafe for Apple iPhone 15 Pro Max - Bluetiful
No, I would not recommend this to a friend
Brand response from OtterBox Customer Support
Posted .
Hello, Jacob! We apologize that you experienced an issue with the MagSafe strength of this case. We have a great warranty and we would be happy to assist with that. Please give our CS Team a call at 1-855-688-7269.
Rated 1 out of 5 stars
Otterbox
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent history with previous purchases, this is not quite what Im looking for. Feels inexpensive, minimal in protection. Sale was great however!
No, I would not recommend this to a friend
Rated 1 out of 5 stars
Over bloated prices
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Way too expensive!….that was a rip-off, taking undue advantage of unsuspecting customers. I saw the same thing for a fraction of what I paid
Hello, Remy! We hope that with time and use your case grows on you and you enjoy the great protection it has to offer. Included in the purchase is our limited lifetime warranty, so if you have any questions or issues, please do not hesitate to reach out to our Customer Service Team as we are more than happy to help!
Rated 1 out of 5 stars
Hard to grip!
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Cute case for my new phone, but the texture is very slippery with the larger iphone 15 max pro. Almost dropped it a few times and purchased a new case a week later.
No, I would not recommend this to a friend
Brand response from OtterBox Customer Support
Posted .
Hello Derek! We’re so sorry to hear about the trouble with your product! Please give our CS Team a call at 1-855-688-7269 and we are happy to help with this!
Rated 1 out of 5 stars
Stains
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Stains easily! Just placed in my pocket for a few minutes and it came out stained
No, I would not recommend this to a friend
Brand response from OtterBox Customer Support
Posted .
Hello! We are so sorry to hear you have experienced a discoloration issue with your case. Please reach out to our CS Team by phone or via chat, and we are happy to help with this!
Rated 1 out of 5 stars
Horrible
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Always pops off. I would not recommend this product for anyone.
Hello Ames! We’re so sorry to hear about the trouble with your product! Please give our CS Team a call at 1-855-688-7269 and we are happy to help with this!
Rated 1 out of 5 stars
Greag
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great product, durable so far haven’t had it for long
This review is from OtterBox - Symmetry Series Hard Shell for MagSafe for Apple iPhone 15 Pro Max - Bluetiful
I would recommend this to a friend
Brand response from OtterBox Customer Support
Posted .
Thank you for enjoying our Symmetry Series for MagSafe for your iPhone 15 Pro Max! If you ever have problems with the case in the future, please feel free to contact our Customer Service team for a warranty replacement!
Pros mentioned:
Protection
Rated 5 out of 5 stars
Perfect case!
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Sleek and stylish while also being protective! Otterbox cases never dissapoint!
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great iPhone. Have waited a long time for this model to come out.
This review is from OtterBox - Symmetry Series Hard Shell for MagSafe for Apple iPhone 15 Pro Max - Bluetiful
I would recommend this to a friend
Rated 1 out of 5 stars
Faded color looks grayish and dirty and can’t clea
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Worst case ever! Color faded after one week of use
Not worth it
No, I would not recommend this to a friend
Brand response from OtterBox Customer Support
Posted .
Hello, Sara! We are so sorry to hear that you experienced a discoloration issue with the case. Please give our CS Team a call at 1-855-688-7269 and we are happy to help with this situation.