Customer Ratings & Reviews
- Model:
- 78-51255
- SKU:
- 5824915
to a friend
Customers are saying
Customers are impressed with the Thermal Lid's temperature control capabilities. Many comments praise its effectiveness in keeping beverages and food hot or cold for extended periods. Positive feedback highlights its suitability for various uses, from coffee to soup. The lid's ability to maintain temperature is a consistently lauded feature.
This summary was generated by AI based on customer reviews.
Great accessories
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great idea surprised other companies didn't come out with it. Turns your tumbler into a thermos and works without leaking.
I would recommend this to a friendLove that it makes my tumbler a thermal container
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love that it make my Tumbler a thermal container. Otterbox hit another homer. And Best Buy had a better price than anyone I could find
I would recommend this to a friendGreat for sharing
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's great for sharing, & a solid lid. It was also a free gift with a purchase of a cooler.
I would recommend this to a friendFree w/tumbler purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a nice addition to the tumbler I purchased which keeps it water tight and helps keep it hot.
I would recommend this to a friendGreat addittion to your otterbox tumbler
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seals tight and serves as a nice little cup for your coffee or other beverage
I would recommend this to a friendJust the lid
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The picture is missleading as it shows a tall cup with a lid. This is only the lid...
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hey there Imapickyone,
We genuinely apologize for any confusion surrounding this Elevation 20 accessory! True, this lid does not include the tumbler, and is simply depicted in photos with the tumbler to display fit and function. If you're looking for the accompanying tumbler, feel free to check it out via the link below, and give our helpful Otters a ring at 1-855-688-7269 with any further questions!
https://www.bestbuy.com/site/otterbox-elevation-20-tumbler-stainless-steel/5824921.p?skuId=5824921
Sincerely,
OtterBox Customer Service Team
It fits & matches
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.What can i say - it fits and matches the elevation 20 tumbler - exactly as described
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi, idunnowhatimtalkingabout!
We're glad to hear that you're liking your new lid. If there's anything keeping this product from rating 5 stars, please give us a ring at 1-855-688-7269, and our world-class CS Otters can try to get you helped out.
Happy Holidays,
OtterBox Customer Service Team
Great lid
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I can always count on Best Buy for the items I need.
I would recommend this to a friendDescription was incorrect
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They show a picture of a full cup, but it is just a lid
No, I would not recommend this to a friendorder the wrong item.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.again, I thought I was ordering the item in the picture. reading is fundamental, did not need a lid.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hey Happy60,
We're very sorry to hear that you didn't end up with the items you were expecting! Because the thermal lid is an accessory, in order to give a full picture of the final assembly, we do feature the entire unit in the photos.
The good news is, you can purchase the accompanying Elevation 20 right here on Best Buy at the link below! If you have any other questions or concerns, please feel welcome to reach out to our Otters at 1-855-688-7269 for assistance!
https://www.bestbuy.com/site/otterbox-elevation-20-tumbler-stainless-steel/5824921.p?skuId=5824921
Sincerely,
OtterBox Customer Service Team
Seemed like a nice product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This looked like it would have been a great product, but only the top of it was sent! Thankfully the local store took it back and gave me a refund. They did not have a replacement at the store.
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi Anne,
We apologize for any confusion surrounding the Thermal Lid accessory! True, this lid is one of our specialty products, and is sold separately from the Elevation Tumbler. Feel free to follow the link below to check out the actual tumbler itself! We're confident that this mug should exceed expectations going forward. Take a peek, and give our friendly Otters a call at 1-855-688-7269 with any further questions!
https://www.bestbuy.com/site/otterbox-elevation-16-oz-thermal-tumbler-frozen-shimmer-blue/6333690.p?skuId=6333690
Sincerely,
OtterBox Customer Service Team
Multi purpose
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased the thermal lid for the Otterbox Elevation 20 for use as a soup thermos. What I found myself doing is using it for my hot drinks, and pouring out just enough liquid in the provided attached cup for my breaks.
I would recommend this to a friendOnly the lid for $35????
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture shows the entire thermos but it only comes with the lid
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Apologies for the confusion prior to purchase, but it is accurate that the price of this OtterBox Thermal Lid is $34.99. This lid will be compatible with our Elevation 36 Growler, Elevation 28 Growler, Elevation 20 Tumbler, and Elevation 16 Tumbler.
We will make certain to share your concerns about the online images with our marketing team, and if we can be of any further assistance, please feel welcome to give us a call at 1-855-688-7269 and we'll always be happy to help.
Happy Holiday Season,
OtterBox Customer Support
